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The Agency Uplift Podcast
The Agency Uplift Podcast: Agency Scaling Strategies & Growth Tips
Unlock proven frameworks, AI‑powered workflows, and client acquisition blueprints to scale your digital agency from freelance to Fortune. Each week, host Sean Lang, co‑founder of Social Commerce Club and agency growth coach, sits down with a wide array of agency leaders—sharing battle‑tested tactics on profitability, processes, and people management.
Whether you’re aiming to double client retention, streamline operations, or boost ad ROI, you’ll walk away with actionable insights and playbooks you can implement today. New episodes every Monday and Wednesday, available on Apple Podcasts, Spotify, and Amazon Music.
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The Agency Uplift Podcast
Ep 83: Why “Bad Employees” Are Usually a Leadership Failure
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Summary
Most agency owners think they have a people problem.
In reality, they’re firing symptoms and keeping the disease.
In this solo episode, I break down the exact framework I use with my private coaching clients to diagnose underperformance before it turns into churn, burnout, or a bad firing decision.
Takeaways:
- Why your first instinct to blame the employee is usually wrong
- The hidden cost of misdiagnosing team issues (and why it compounds fast)
- The difference between a process problem, a clarity problem, and a true people problem
- The 30 second diagnostic I use before ever considering letting someone go
- How unclear expectations quietly destroy trust inside your team
- When a “bad employee” is actually a client fit issue in disguise
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