.png)
The Agency Uplift Podcast
The Agency Uplift Podcast: Agency Scaling Strategies & Growth Tips
Unlock proven frameworks, AI‑powered workflows, and client acquisition blueprints to scale your digital agency from freelance to Fortune. Each week, host Sean Lang, co‑founder of Social Commerce Club and agency growth coach, sits down with a wide array of agency leaders—sharing battle‑tested tactics on profitability, processes, and people management.
Whether you’re aiming to double client retention, streamline operations, or boost ad ROI, you’ll walk away with actionable insights and playbooks you can implement today. New episodes every Monday and Wednesday, available on Apple Podcasts, Spotify, and Amazon Music.
▶️ NEVER Miss An Episode: https://sendfox.com/lp/3l4ky0
▶️ Leave a review and help fellow agency owners find us.
▶️ Interested in sharing your story? Apply to be a guest: https://forms.gle/XLZ7aTSMdXGVkoELA
The Agency Uplift Podcast
Ep 83: Is It Really a People Problem?
Summary
In this solo episode, I break down why most “people problems” inside agencies are actually process or clarity failures. I introduce a four bucket diagnostic framework: Process, Leadership Clarity, People, and Client Fit, to help agency owners understand the true root cause of performance issues before blaming the team member. By applying this method, leaders can reduce churn, prevent misfires, and create more predictable delivery.
Takeaways
- Most performance issues stem from missing or unclear processes.
- Leadership clarity must come before accountability.
- True people problems involve repeated mistakes after explicit feedback.
- Client misalignment can look like employee failure.
- Diagnose issues using the four-bucket model before making decisions.
Learn the 5 mistakes keeping your agency stuck, and the 5 Custom GPTs that solve them. Free course at https://www.agencyuplift.co/blueprint
.jpg)