The Handcrafted Podcast: The Business of making things

Talk Story: Why Storytelling Makes Your Business More Valuable

Paul Mencel

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0:00 | 17:48

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Summary:
Storytelling is one of the most powerful tools you can use in business. Whether you're selling a product, explaining a design decision, marketing your work, or motivating your team, people connect with and remember stories far more than facts. Instead of simply telling customers what something costs or what you do, build a narrative around why it exists and how it was created. A strong story builds trust, increases perceived value, and gives customers something memorable they can share with others. 

Key Points:

  • Tell the why, not just the what.
  • Use stories throughout the entire sales process.
  • Build narratives around your products, materials, processes, and design decisions.
  • A compelling brand story helps customers understand what makes you different.
  • Storytelling also helps employees believe in and rally around the company's larger vision.
  • The best stories are simple and memorable enough that customers naturally repeat them to others.

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