The Cost of Quality: Reducing Risk to Protect Customer Relationships

When it comes to food safety and quality processes, a missed step can be costly. Audit failures, recalls, and supplier compliance issues don’t just hurt operations, they can tarnish your brand and put customer relationships at risk.

We talk to Lacey Keesee, Director of Food Safety at The Acheson Group, who shares examples of what processes you can improve today to ensure food safety compliance and drive down the total cost of quality.

In this episode we cover:

• The hidden costs of poor quality and food safety failures
• Where supplier compliance and traceability can impact risk
• What food safety metrics help to drive down overall costs
• What tools manufacturers are adopting to improve compliance and process efficiencies

FSMA Friday is a collaboration with SafetyChain and The Acheson Group.

Want to join the conversation? Register for the next live FSMA Friday webinar for your chance to ask the food safety experts at TAG your questions directly.

Register here: https://safetychain.com/solutions/fsma-friday