Training That Works
Training That Works is the podcast for sales leaders who are tired of programs that don't move the number. Host Rustin Schroeder sits down with directors, VPs, and Chief Learning Officers to unpack what actually drives performance — from onboarding and sales enablement to leadership development and coaching at scale.
Every episode is a real conversation with someone who has built and run training inside companies you know. No theory, no buzzwords, no recycled frameworks. Just the strategies, mistakes, and breakthroughs that separate training that checks a box from training that changes results.
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Training That Works
Fix Onboarding with Lauren Klaus
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In this episode of Training That Works, Rustin Schroeder talks with Lauren Klaus about how to fix onboarding so it actually works. Lauren shares why the old sink-or-swim approach fails and what companies should do instead. Drawing from her background in speech science, the service industry, and eight years at TTSG, she breaks down the system that builds reps who last.
You’ll hear how to blend live demos with multi-modal learning, why post-session debriefs matter more than you think, and how to use AI without losing the human side of coaching. Lauren also explains why one year isn’t enough time to ramp a rep… and what leaders must change if they want onboarding that creates confident sellers, not quick quits.
🎙️ Training That Works — where top performers share what actually works.
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