Training That Works
Training That Works is the podcast for sales leaders who are tired of programs that don't move the number. Host Rustin Schroeder sits down with directors, VPs, and Chief Learning Officers to unpack what actually drives performance — from onboarding and sales enablement to leadership development and coaching at scale.
Every episode is a real conversation with someone who has built and run training inside companies you know. No theory, no buzzwords, no recycled frameworks. Just the strategies, mistakes, and breakthroughs that separate training that checks a box from training that changes results.
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Training That Works
The Listening Advantage with Razan Naqeeb
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In this episode of Training That Works, Rustin Schroeder talks with Razan Naqeeb about how listening is the ultimate advantage in sales, leadership, and training.
Razan shares how her career transformed the moment she stopped trying to sell and started truly hearing her clients. She explains how active listening uncovers hidden needs, strengthens trust, and turns one-time buyers into long-term partners. Her approach flips the traditional sales playbook: less pitching, more presence.
You’ll learn how she trains teams to listen between the lines, why silence is often more powerful than strategy, and how this skill fuels both customer success and leadership development. Razan reveals what most onboarding programs miss, how to fix communication breakdowns fast, and why listening is the single most profitable skill most professionals ignore.
If you lead, sell, or train people, this episode will show you how mastering the art of listening can unlock performance you didn’t think was possible.
🎙️ Training That Works — where top performers share what actually works.
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