Sorry, It's Discontinued: Celebrating Retail Associates, Retail History, and Community
Welcome to Sorry, It's Discontinued — a podcast about the human side of retail.
Hosted by Hilary Nichols, a former luxury beauty manager with more than 25 years of experience in retail, beauty, and fragrance, this show explores the journeys, experiences, and stories that shape retail associates and the communities they serve.
Through conversations with retail associates, beauty advisors, fragrance specialists, makeup artists, freelancers, entrepreneurs, and retail professionals, we highlight the paths that led them to their passions, the challenges they've faced, and the lessons they've learned along the way.
In solo episodes, Hilary shares honest reflections on the reality of retail from the perspective of retail associates — the good, the bad, the funny, the frustrating, and the unforgettable — while celebrating the brands, products, stores, and history of retail that made the industry special.
Whether you're a current retail associate, a former retail associate, or simply someone who loves retail, retail history, retail nostalgia, beauty, fragrance, and customer service, this podcast is a place to connect through shared experiences and stories.
💄 Have a seat, hit follow, and join me as we explore the heart, humor, and humanity of retail.
🎙️ New episodes every Thursday.
Sorry, It's Discontinued: Celebrating Retail Associates, Retail History, and Community
From Retail to The Beauty Way | Behind the Counter with Jyoti Lohman
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This week on Sorry, It’s Discontinued, I recently sat down with Jyoti Lohman, founder of The Beauty Way — a luxury body care brand rooted in intention, self-care, mindfulness, and reconnecting with yourself.
From her early inspiration growing up with a mother who taught her the importance of nurturing yourself, to studying at the Fashion Institute of Design & Merchandising in San Francisco and later in Paris, Jyoti shares the journey that led her from a successful career in luxury fashion and retail to creating a brand of her own.
We talk about creativity, balance, motherhood, reinvention, and how The Beauty Way uses affirmations, mantras, and intentional rituals to turn everyday body care into meaningful moments of self-connection.
You can learn more about Jyoti and shop The Beauty Way at:
thebeautywayco.com
And follow along on Instagram at @thebeautyway_co ✨
And retail warriors…
what is a passion you’ve dreamed of creating for yourself?
New episodes every Thursday.
💋Have a discontinued favorite or retail story? Share it with Hilary here!
If you enjoyed this episode, please follow Sorry, It’s Discontinued on your favorite podcast app, and leave a quick rating or review—it really helps our retail family and fellow customers find the show.
You can also connect with me on Instagram, TikTok, and Facebook @sorryitsdiscontinued. And if you have your own behind-the-counter story, discontinued product heartbreak, or beauty industry confession, send it my way—your story might be featured in a future episode.
This podcast is independently produced and is not affiliated with any brands or companies mentioned. All stories and opinions shared are personal, reflecting the real-life experiences of those who’ve worked in this industry with heart and hustle.
Thank you for being here 💄
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
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Visit www.sorryitsdiscontinued.com and scroll to "Tell Me Your Story"
New episodes every Thursday
#SorryItsDiscontinued #BeautyPodcast #RetailLife
