Sorry, It's Discontinued: Retail Therapy
Sorry, It’s Discontinued is a podcast that highlights the reality of retail and takes you behind the counter of the luxury beauty, fragrance, and fashion retail world. Hosted by Hilary, a former business manager with over 25 years in brands like Chanel, Tom Ford, Clarins, and Prescriptives, this show is full of retail stories and insider perspectives from Hilary and fellow Retail Warriors who know first hand what retail is like.
The first 10 episodes introduced listeners to some of the incredible people working in the industry. Now, the podcast shifts deeper — into the real experiences of what it’s like working in retail and navigating this industry now a days.
From the heartbreak of a favorite lipstick being discontinued, to corporate store visits and the unfiltered truth about working in retail, Hilary delivers stories that are honest, funny, and relatable. She dives into the daily realities of beauty advisors, style advisors, makeup artists, freelance artists, and commission-based associates, sharing the glamour, the grit, and everything in between.
This is for my retail family — and for all of us who are customers and want to know what really happens behind the counter. Have a seat and join us, with new episodes every Thursday.
Sorry, It's Discontinued: Retail Therapy
Latest Episodes
Back of the House: Fit, Safety & First Impressions
Goodbye Monday Minis, Hello Thursdays — A SID Update
Behind the Counter: National Makeup Artist Events, Team Pressure & Changing Beauty Culture
The NYE Final Push: How Retail Pros Show Up When They're Exhausted
The Magic of the Beauty Counter: Memories Retail Gave Me