Welcome to Sorry, It's Discontinued — a podcast about the human side of retail.

Hosted by Hilary Nichols, a former luxury beauty manager with more than 25 years of experience in retail, beauty, and fragrance, this show explores the journeys, experiences, and stories that shape the people who work in retail.

Through conversations with beauty advisors, fragrance specialists, makeup artists, freelancers, entrepreneurs, and retail professionals, we highlight the paths that led them to their passions and the lessons they've learned along the way.

In solo episodes, Hilary shares honest reflections on the reality of retail — the good, the bad, the funny, the frustrating, and the unforgettable — while celebrating the brands, products, and history that made the industry special.

💄 Have a seat, hit follow, and join me as we explore the heart, humor, and humanity of retail.

🎙️ New episodes every Thursday.