Sorry, It's Discontinued: Celebrating Retail Associates, Retail History, and Community
Welcome to Sorry, It's Discontinued — a podcast about the human side of retail.
Hosted by Hilary Nichols, a former luxury beauty manager with more than 25 years of experience in retail, beauty, and fragrance, this show explores the journeys, experiences, and stories that shape retail associates and the communities they serve.
Through conversations with retail associates, beauty advisors, fragrance specialists, makeup artists, freelancers, entrepreneurs, and retail professionals, we highlight the paths that led them to their passions, the challenges they've faced, and the lessons they've learned along the way.
In solo episodes, Hilary shares honest reflections on the reality of retail from the perspective of retail associates — the good, the bad, the funny, the frustrating, and the unforgettable — while celebrating the brands, products, stores, and history of retail that made the industry special.
Whether you're a current retail associate, a former retail associate, or simply someone who loves retail, retail history, retail nostalgia, beauty, fragrance, and customer service, this podcast is a place to connect through shared experiences and stories.
💄 Have a seat, hit follow, and join me as we explore the heart, humor, and humanity of retail.
🎙️ New episodes every Thursday.
Sorry, It's Discontinued: Celebrating Retail Associates, Retail History, and Community
Bloomingdale’s: The Big Brown Bag, Splash & the Magic of Retail
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What made Bloomingdale’s one of New York City’s most iconic department stores?
In this nostalgic episode of Sorry, It’s Discontinued, Hilary looks back at the history of Bloomingdale’s—from its beginnings in 1872 and the legendary 59th Street flagship to the Big Brown Bag, beauty counters, fashion, movies and pop culture.
Plus, a trip back to the 1980s and Splash, when watching Daryl Hannah as Madison walk through Bloomingdale’s sparked a lifelong love of NYC, department stores and retail nostalgia.
And this week’s discontinued favorite: The Body Shop Dewberry Perfume Oil, the beloved ’80s and ’90s fragrance that disappeared—and is finally back!
What store or shopping memory instantly takes you back?
Links mentioned in this episode:
🛍️ Bloomingdale’s Official Website:
https://www.bloomingdales.com/
💜 The Body Shop Dewberry Perfume Oil:
https://us.thebodyshop.com/products/dewberry-perfume-oil
🎙️ Sorry, It’s Discontinued — because retail was never just a job.
💋Have a discontinued favorite or retail story? Share it with Hilary here!
If you enjoyed this episode, please follow Sorry, It’s Discontinued on your favorite podcast app, and leave a quick rating or review—it really helps our retail family and fellow customers find the show.
You can also connect with me on Instagram, TikTok, and Facebook @sorryitsdiscontinued. And if you have your own behind-the-counter story, discontinued product heartbreak, or beauty industry confession, send it my way—your story might be featured in a future episode.
This podcast is independently produced and is not affiliated with any brands or companies mentioned. All stories and opinions shared are personal, reflecting the real-life experiences of those who’ve worked in this industry with heart and hustle.
Thank you for being here 💄
the website: www.sorryitsdiscontinued.com
Connect with me:
Instagram & TikTok: @sorryitsdiscontinued
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Visit www.sorryitsdiscontinued.com and scroll to "Tell Me Your Story"
New episodes every Thursday
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