From Small Town Dreams to Big City Success | Dallas Sloan's Transformative Journey

In this episode, Dallas Sloan shares her journey from growing up on acreage in southern Alberta to moving to Arizona at just 23 years old to pursue her dream of building a multi-modality beauty business.

She opens up about launching Colair Beauty Lounge & Medspa in 2017, growing from hair and spa services into cosmetic injectables, and building a team culture rooted in character, care, accountability, and integrity.

Dallas also reflects on leadership, divorce, navigating COVID, protecting her peace, and creating a business that supports community, family, travel, and quality of life.

This conversation is about courage, resilience, reinvention, and building something meaningful — both in business and in life.

Transcript

SPEAKER_00 0:23

We have a the philosophy that w you know we can teach the technical skills. Um on the medical side there are some obviously some more qualifications you need. But you know, uh we we can fine-tune those things, but a good person's a good person, right? You can't teach that. You can't teach that care for people.

SPEAKER_02 0:41

Hey there, welcome back to Above and Beyond where Excellence meets elevation. I'm your host, Jan Simon. And this season we're raising the bar, diving into the passion, purpose, and defining moments of leaders who don't just aim high, they live there. Big ideas, real stories. Let's get into it. Dallas Sloan knows what it means to bet on yourself. At just 23 years old, she left everything familiar in Canada behind, came to Arizona and took a leap of faith that would eventually become Kohl Air Beauty Lounge and Med Spa. Now an award-winning multimillion dollar brand serving thousands each month in Gilbert. But Dallas didn't just build a business, she built a place where people feel seen, confident, and cared for. With over 15 years in the beauty industry, a heart for leadership, and a passion for community, she's become a powerful example of what can happen when resilience, vision, and purpose come together. Her story is about growth, courage, and building something meaningful without losing who you are along the way.

SPEAKER_03 1:48

Wow.

SPEAKER_02 1:48

Dallas, welcome.

SPEAKER_03 1:49

Thanks for having me.

SPEAKER_02 1:50

You're welcome. Thank you. I appreciate it and I squished that down a little bit. Tried to keep in the bulk of what you had. I mean, you have an impressive run. Has it been 15 years?

SPEAKER_00 2:03

Fift yeah. Uh December was 15 years since I moved. No, sorry, 10 years since I moved here.

SPEAKER_02 2:09

Oh, okay.

SPEAKER_00 2:10

I've been in the hair beauty industry for 15, yes, almost 16 years.

SPEAKER_02 2:17

So did you well, let's get into that later. So so take me back. You're from Edmonton?

SPEAKER_00 2:24

Kind of. I have a couple places I've got. Near Canada.

SPEAKER_02 2:27

Somewhere in Canada, British Columbia side.

unknown 2:30

Right.

SPEAKER_00 2:31

So Alberta side. Okay, Alberta side. I know why you think that though. So you're paying attention in our in our referral.

SPEAKER_02 2:37

Trying to trying to pay attention. Yeah. So tell me, take me back to the beginning. Tell me about Dallas growing up. Where did you grow up? What did that look like for you?

SPEAKER_00 2:46

Yeah. Okay. Um, so close. So I grew up um in southern Alberta.

SPEAKER_02 2:50

Okay.

SPEAKER_00 2:51

Right on the or close to the British Columbia border. So that's why you think that. I grew up fairly close to the Montana border.

SPEAKER_03 2:59

Oh, okay.

SPEAKER_00 3:00

So my parents now live very close. They're like 20 minutes from the border.

SPEAKER_03 3:05

Okay.

SPEAKER_00 3:06

And my dad spent his childhood in Waterton Lakes National Park. So it's like the Canadian side of Glacier National Park, basically. So beautiful, beautiful, beautiful place. I know. Yeah. So that's where I when I pitch your home, that's where where I think.

SPEAKER_02 3:22

Okay. Is that near Calgary?

SPEAKER_00 3:25

It's about two hours south. Okay. Yeah. Okay. So Banff is far. Yeah.

SPEAKER_02 3:31

I used to swim in Banf when I was growing up. We used to go to Canada all the time for a swim team.

SPEAKER_00 3:35

Oh, cool.

SPEAKER_02 3:36

Banff, Trail, BC.

SPEAKER_00 3:39

Okay, yeah.

SPEAKER_02 3:40

Used to ski at Red Mountain quite a bit. I don't know if you ever skied Red Mountain.

SPEAKER_00 3:43

I haven't been to Red Mountain. No. No. I was up in the area a couple months ago. Yeah. Yeah. Didn't make it there.

SPEAKER_02 3:49

It is awesome. You know what's funny is the I I've never been to Flagstaff, but I've been to, is it what's the snowball? No, no, snowball is flagstaff.

SPEAKER_00 3:59

Sunrise. Sunrise. Yeah.

SPEAKER_02 4:00

I've been to sunrise and it's like icy and that's like they're like, oh, there's enough snow to ski. I'm like, what? Yeah. I just think about growing up in northeastern Washington. And when I fought forest fires, we used to trim the ski hill 49 degrees north. And we'd go up and and we were trimming the pine trees at five feet, but that was so that it would keep the snow on the hill.

SPEAKER_03 4:24

Right.

SPEAKER_02 4:24

So there wasn't they didn't open until after those pine trees were at five feet, uh-huh. But it was like, so it's like you look at this stuff here and you're like, oh, that's cute.

SPEAKER_00 4:33

Yeah, that's not that's not a ski hill. Yeah, exactly. No, I was there uh for New Year's this year actually, and it poured rain the whole day. No kidding. So it we were douging puddles, and yeah, there was no snow. That's horrible.

SPEAKER_02 4:45

That's horrible. I just remember one of my favorite memories of Red Mountain was skiing through the trees, and there had been a snowstorm maybe a couple days before we got there. So it was literally fresh powder in the trees, and it's like four feet deep.

SPEAKER_00 5:03

So you're just like amazing, fluffy. Yeah. It was like and it's that sound, yeah. It's like it's almost like a spiritual thing when you're on the top of a mountain.

SPEAKER_02 5:12

And it's crazy because once the snow gets that deep, it's almost like God planted the trees exactly where they need to be to ski through. It's just crazy, but it's the best.

SPEAKER_00 5:24

Anyway, so great.

SPEAKER_02 5:26

So grew up in Canada. Did you play sports?

SPEAKER_00 5:28

I didn't. No. No. I mean, as a young kid, I did organize sports. I did, I say dance. I mean it's a form of dance. I did clogging. I don't know if you did. Yes. Did you know?

SPEAKER_02 5:41

No kidding. I had no clue.

SPEAKER_00 5:43

I don't know if I've ever told anyone here that yet.

SPEAKER_02 5:45

Awesome. So, like Lord of the Dance type or Lord of the Fly. Lord of the Dance. Lord of the Dance, yeah. Lord of the Flies.

SPEAKER_00 5:50

No, totally different. Yeah, Lord of the Dance. Um, yeah, I did clogging. We were called the Canadian Rocky Mountain Cloggers.

SPEAKER_02 5:57

Can you still do it?

SPEAKER_00 5:58

It's been many. I mean, not that I'm gonna have you show me, but sure I could. Awesome. That is incredible. Yeah.

SPEAKER_02 6:04

Closest thing I took tap when I was out of high school, but but that's the closest thing I can relate to that. But it's that impresses me. That's that's some stamina number one.

SPEAKER_00 6:15

Yeah, I wish I kept it up. Yeah, no, that's impressive. It was great. So I did that a lot for a long time. I think from when I was like four or five until after I graduated. And I I taught little kids, I taught adults. No kidding. Yeah, that's kind of a good thing. How cool is that? Yeah.

SPEAKER_02 6:31

That is really cool. I think that's so awesome. Did you have to wear the big curly hair and stuff?

SPEAKER_00 6:36

I did, yeah. I think I still have it lying around. No kidding.

SPEAKER_02 6:39

That's awesome. Yeah. That's funny. You should show up sometime to some event, just dress. That would be amazing.

SPEAKER_00 6:44

Yeah, my my uh Irish dad dress. Yeah.

SPEAKER_02 6:48

Oh, I was gonna say something. I I can't let the cat out of the bag yet, but so growing up now, you obviously you skied.

SPEAKER_00 6:55

Yeah, snowboard, yeah. Snowboard.

SPEAKER_02 6:57

Did you did you just snowboard? Did you start on skis or did you start start on skis?

SPEAKER_00 7:00

I think I skied once and was not for me. Okay. So I I snowboard. So I have two older brothers and an older sister. Okay. And I kind of have always just followed whatever they do. So um when they started snowboarding, then I picked it up with them. And we actually just went in February. I went up for a week and met my family. We were in in Vermir, okay, DC, um, near Banff and did that together. And it was it was so nice to be back with them. And I don't know, we all felt like kids again. Yeah. Yeah. We don't bounce back like we used to for sure, but isn't that the truth? Yeah, yeah.

SPEAKER_02 7:36

It's like your mind thinks, uh oh, I can go do this. Yeah. And after a day and a half, you're like, I think I'm gonna die.

SPEAKER_00 7:42

Right? Yeah, you wake up the next day and you can't move. Yeah, yeah.

SPEAKER_02 7:45

Bring on the Advil. Bring on the Advil. So you danced in school. Yeah. Were you in cheer squad or anything like that?

SPEAKER_00 7:51

No, we didn't have we didn't have cheerleaders at my school. So no.

SPEAKER_02 7:55

Did you go to like a Catholic girls' school?

SPEAKER_00 7:57

No. I mean close, no. We we had a we had a lot of a lot of LDS uh in my school. But I uh the elementary school that I went to was really small. So our whole school, it was K through six, and we had a hundred kids. Oh wow. So combined classes um a lot of the times. And yeah, we didn't have we didn't have a lot of uh sporting teams.

SPEAKER_02 8:20

Did you do music or anything? I did, yep.

SPEAKER_00 8:22

So I played the piano. Oh nice. Do you still play license? I can. So it was something my mom was very passionate about me playing.

SPEAKER_02 8:31

In that mom's of that way, my mom and sister both play, and it was the same, and I'm like, no. And now I look back and go, God, I wish I could play.

SPEAKER_00 8:39

Yeah, I should have stuck with that. So I think my mom got tired of fighting with me about it to practice, and she tried bribing me and would pay me to practice, and I just did not. I wanted to play the fun songs.

SPEAKER_02 8:51

You know, the song that I would love to be able to play is the theme song from Charlie Brown that Linus played. Oh my gosh. Is it Linus on the I think I think so? On the keyboard, whatever his name is.

SPEAKER_00 9:02

Yeah.

SPEAKER_02 9:02

Yeah. I it's funny because there was a guy that went to our church who was quite a bit older than us, but he would come back to visit his family or whatever every now and then. And I swear every time he came back, I beg him to play that song. And I always wish, man, that'd be a cool song to be able to just sit down with it.

SPEAKER_00 9:19

I'll get the music and I'll teach you how to play it.

SPEAKER_02 9:21

There you go. That'd be cool. That'd be cool. So grew up in Alberta or near Alberta.

SPEAKER_00 9:28

Yep. So in Alberta, so Alberta is the province. Okay. Like the state. So I grew up in southern Alberta. I grew up on an acreage. Showing my just outside of no, you're good. A lot of people don't know where it is, so you're okay. Um so grew up there on an acreage um just outside of the city, and that was why I was bused to this small school. So they had all of the um community. Farm stuff, or was it so kind of. Okay. Um we had horses at our property. We had a huge garden, um, lots of raspberries. I still have PTSD from raspberries.

SPEAKER_02 10:00

I it's funny because I hate the seeds in raspberries, but I love the flavor of raspberries.

SPEAKER_00 10:06

So it's like well, when you have to pick them all summer long and deal with the thorns and the spiders and yeah, and that was. It really is.

SPEAKER_02 10:16

I mean, once it grows, it's like it takes over.

SPEAKER_00 10:20

Uh-huh. Yeah. And again, you know, it's net it's also something that I look back on and I'm like, oh, I wish I would have yeah, appreciated that and stuck with stuck with the garden. Yeah. So we so we had horses. Um, I was involved in 4-H as a kid. My dad and I did that together, so that was really fun. Um was it just showing or were you we did so we did like penning, team penning, we did roping. Oh wow. Um, I did a barrel racing a few times. Okay. And we learned that's how I learned where to public speak. Wow. Um, just yeah, really great lessons through that program. So I don't know if that's really a thing here. I don't know anyone personally who does it.

SPEAKER_02 10:59

I don't know anybody here. I think that Gilbert High School has a future farmers of America program. Okay. And I would guess there's gotta be 4-H around someplace, but I was the same way. I mean, growing up in Northeastern Washington, I mean, everybody did it. Yeah. It was just kind of what you did, and going to the fair or to the rodeo every year was that was the big event. You know, I mean, it's like you think about oh gosh, some like uh Smothers Brothers or somebody somebody crazy coming to play and you're like, Oh, I'm gonna go watch it.

SPEAKER_00 11:32

Huge deal, huge deal. Well, and I grew up, you know, just uh two hours from Calgary where they had the Stampede. Oh, okay. So yeah.

SPEAKER_02 11:39

Did you guys go to the Cal the Stampede all the time?

SPEAKER_00 11:41

Not all the time. It was you know, it's a big party thing. Oh yeah, big fair. Yeah, it wasn't the novelty wears off when you live there. But the rodeo part itself is yeah, yeah, a big deal. And we did a lot of smaller rodeo events like in the towns around us. That's cool. Yeah, things like that.

SPEAKER_02 11:59

So I I miss sometimes I miss that, like the smaller town, slower pace, y you know, like the exciting thing is going to get a you know, an elephant ear. Yeah, you know, there's fry bread, you know.

SPEAKER_00 12:13

When the fair comes to down. Yes.

SPEAKER_02 12:15

And and and I'm sorry, but going to the Phoenix, that's not the same.

SPEAKER_00 12:20

Not the same. No. So I'm scared to get out of my car there. Yeah, yeah, right.

SPEAKER_02 12:26

It's like, yeah. After high school, did you go to did you go to college or did you go straight into okay?

SPEAKER_00 12:32

Yep. So so rewind a little bit, I guess. So I went to the small school for elementary. Um, and then I decided to go to the city. It was, I think there was 75,000. Okay, which that's at that time was huge, yeah. Yeah, huge deal at the time. Um, and so I I ended up going there because some of my good friends were going there and just had a little bit of a better environment than the other high school that I could have gone to. And so I went there and um I was gonna graduate and I still didn't really know what I wanted to do. Um, my friends were taking off and going to different colleges, mostly in the states, and that was something I was not gonna do that. I was determined, I'm like, I am not gonna go. Not a lot of them went to Hawaii. I'm not gonna go to America and marry an American and so I'm like, I'm gonna go north. So I went to Edmonton. So wow, okay. You were correct. Yeah, I lived in Edmonton for about six years. Okay, and I moved up there, and that was a huge eye-opening experience. So coming from this smaller city town, um, and going there, there's you know, a million people there. It was just a totally different experience that I was not prepared for. Oh really. Um, I remember driving through Calgary to get there. I was in my little car, and that was the first time I'd ever been on a freeway. And it was I was just like white knuckles.

SPEAKER_02 14:00

That's awesome.

SPEAKER_00 14:01

I had a pet turtle at the time sitting in my passenger seat, and I'm like, all right, we're going to the big city. And it was that's funny, yeah, just a big adventure. Yeah.

SPEAKER_02 14:12

That is so funny. Did when when you decided to go to Edmonton, was it for college at that point, going to school? Or would you just go live move up there just to Yeah, good question.

SPEAKER_00 14:26

Um, so I actually and I skipped, I guess, like the most important part. I before I moved, I did go to hair school.

SPEAKER_02 14:33

Okay.

SPEAKER_00 14:34

So it was at this, you know, I was graduating high school and I I didn't really know what I wanted to do. And so I was like, well, or my sis my sister-in-law is like, we don't have any hairstylists in the family. So you know, we've got an accountant and a dentist and all these things, and we don't have a hairstylist. So I'm like, okay, sure, I'll I'll go be a hairstylist till I figure out what I want to do. Um, and so I I went to hair school and I did that for a couple months and then I moved to to this city.

SPEAKER_03 15:01

Gotcha.

SPEAKER_00 15:01

And it was just to I wanted to just kind of get out of that smaller environment. You know, now I recognize how important um and how much I value that small community and everything that it teaches you. But at the time I'm like, I gotta get out of here.

SPEAKER_03 15:51

Yeah.

SPEAKER_00 15:51

Everybody knows me and everything about me. And uh, you know, most of my best friends they had moved off to college, and um, I just wanted something different, something for myself.

SPEAKER_02 16:01

Do you find comfort now in having people know who you are? I mean, is there like a retrospective now where it's like you hated it then, but now you're kind of like because I would assume, I mean, you're very active in commu in the community. And I would assume people know you when you go places. Not all the time, but is there a comfort in that now?

SPEAKER_00 16:23

They do. It's that's it's in that's interesting, and I've never really thought about it that way, but I think yes. Yeah. Um, the comfort to me is more yeah, what's familiar. Like I live a lot of my life now at this point. Like I I love nostalgic things. And going home and visiting now brings so much joy and and grounding to my life. Like now I realize how important that is.

SPEAKER_03 16:49

Yeah.

SPEAKER_00 16:50

Where at the time I I didn't, I just wanted I wanted to get away from it.

SPEAKER_02 16:54

And yeah, I was the same way. Turned 18, not like that.

SPEAKER_00 16:57

Right, exactly. Yeah, yeah, out of here.

SPEAKER_02 16:59

And now there's it's like I've got a friend, sorry to cut you off, I've got a friend who's got 600 acres on a mountain, and he keeps talking about selling it. And my parents, we just moved them to Kansas, but they were in my hometown, and and I can tell you, like just going there and driving to that end of that road and getting up on the mountain and just sitting there and just be like, right?

SPEAKER_00 17:22

You know, yeah, you don't have a care in the world at that point.

SPEAKER_02 17:24

Yeah, there's no ambient noise of something.

SPEAKER_00 17:28

Yeah, and you don't realize that until you're away from it. Yeah. Yeah, yeah. Anyway, so no, I I totally have those experiences. And now I realize how important it is. And when I'm feeling that sort of like I'm not grounded, right? Or I'm I'm I'm caught up in all the stresses of here and the the rush and all of that, as soon as I go home and I'm in that environment, it's like I'm me again. And I mean, obviously being with your family is is part of that. But just being out in nature and the mountains and yeah, that sense of like familiarity and home. Um, even though this this is home, I don't I wouldn't ever want to live there again, I don't think.

SPEAKER_02 18:13

I don't think I could. Yeah, I I've become so accustomed to convenience.

SPEAKER_00 18:18

Yes, yeah.

SPEAKER_02 18:19

That I don't I don't I mean, I would love to, and there is a a piece in me like, you know, if this shit really hit the fan, whatever, I I fantasize about this living on a mountain someplace and just not dealing with it.

SPEAKER_00 18:35

But I just like to do it full time.

SPEAKER_02 18:37

Yeah, it's like it's a it's uh that would be really cool, but then when you start thinking about it, it's like would I do that all the time?

SPEAKER_00 18:44

Yeah, it wouldn't really be that cool. No, I'm with you, and that's I have a an emergency plan, and that's what mine is too. I'm like, I just gotta get it home, I can drive across the border, and uh we have a property in the mountains. Okay, um, almost I don't know how many acres, I think it's 400 acres.

SPEAKER_03 19:00

Oh wow, okay.

SPEAKER_00 19:01

Um, that my family owns where my my grandma settled there or her parents settled there. Oh wow. Um, and so the property's still in in our family, and um that's where I go when I when I go home for the summer. I go and stay there, and it's totally off grid. That's so we've got yeah, solar and well and for for a little bit of time we lived out of town.

SPEAKER_02 19:21

We had a we lived on a property that was 180 acres, and it's so nice because I mean grab the rifle and go walk. Yeah, you know, or whatever. And not that I was out just to kill something, but it's like you just go walk, you know, and and you just disappear, and anyways, yeah, there's a nostalgia. Yeah, and I and for me, you know, I asked that question about some comfort or familiarity. I feel that like there's something that makes me feel I don't know if intrinsically is the right word, but makes me feel like I'm still in that small town when I go someplace and somebody knows me. So it's like a comfort of, you know.

SPEAKER_00 20:02

No, I I'm totally that small town blanket. Yeah, you know. That's why I love Gilbert, honestly. I feel like we get that here. And maybe that is because I, you know, am fairly involved in in the community. Because you're right, yeah. When you go out, people people see you. And I like that in a sense that it holds you more responsible, accountable, right?

SPEAKER_02 20:21

It's like, yeah, not that I don't know who's gonna be watching, right?

SPEAKER_00 20:25

Yeah, not that I'm out there like talking about it. You're not doing anything bad.

SPEAKER_02 20:28

No, but riding wheelies down the middle of the street on my e-bike throwing eggs at people.

SPEAKER_00 20:33

Oh my gosh. Don't get me started on that. No. Um, but yeah, no, you're you're right. And I I love that about Gilbert, because we we do have that. Yeah, yeah.

SPEAKER_02 20:44

Let's transition.

SPEAKER_00 20:45

I know we're bouncing all over the place. Yeah, no, it's good.

SPEAKER_02 20:47

It's good. I mean, you go north, yes, and you could have gone far, you could could have gone farther, could have gone to the UConn.

SPEAKER_00 20:54

There's not a whole lot farther than that. No.

SPEAKER_02 20:57

But you go north and then all of a sudden you decide Arizona is the place for me.

SPEAKER_00 21:04

Well, yeah, right. What happened? I tried my hardest not to be here. No, not here, just yeah, my my family teases me all the time. Like, yeah, you tried not to end up in the States, and yeah, Martha, here you are.

SPEAKER_02 21:18

So um what was going on in your life that made you I mean, because it's not like you just went, I'm gonna go to Montana.

SPEAKER_00 21:25

Right, yeah. That would make more sense. Yeah. I know, completely.

SPEAKER_02 21:29

Was there a stop along the way or was it truly okay?

SPEAKER_00 21:32

So I so I'll I'll I'll backtrack a little bit because it's part of how I ended up here. So I moved to this big city, I got a job as a hairstylist at a salon, and the my boss there, the mentor that I had, um, he just really sparked that interest in me of the business side of it. I'd always had that in me. My family, um, I come from a long line of business owners.

SPEAKER_03 22:01

Okay.

SPEAKER_00 22:01

Um, and so that's always been a part of me. Um as a kid, you know, most little girls play house or dress up and I played business. Oh and I would force my friends to buy stuff from. I had the big Sears catalog, you know. Oh yeah, we'd have headsets and because because I saw my mom doing that. She ran my dad's books. My dad was a uh uh custom home contractor. Okay, and she did his books, and so I just watched and learned from her, and yeah, I just for whatever reason I just really liked that. Excel was that was like a game for me. Oh yes, oh yeah.

SPEAKER_02 22:37

That's awesome.

SPEAKER_00 22:37

And then I I played so I played um Sims and would do, you know, like design houses, and I didn't play the games. I just loved yeah, the the drafting and all that stuff. So anyway, so I always had that interest in me, and looking back, I think I always knew that I was going to. somehow end up doing my own thing.

SPEAKER_03 22:59

Okay.

SPEAKER_00 23:00

But I so I was doing hair, loved the the business side of it, and and this mentor kind of took me under his wing and and just opened my eyes to that. And so I decided at that point to go to college in Edmonton. And so I did business there. Yeah. Okay. So my degree was uh a bachelor of commerce, but business management essentially. Okay is what it was. So did that. I did I worked full-time and I went to school full-time and I haven't slowed down since then.

unknown 23:31

No.

SPEAKER_02 23:31

Okay, so the question Yeah What brought you to Arizona?

SPEAKER_00 23:35

I don't know.

SPEAKER_02 23:36

You're really just wanting to I really want to know. I mean inquiring minds want to know.

SPEAKER_00 23:40

No, so yeah. So I um I w lived in a house with a bunch of girls.

SPEAKER_02 23:46

Okay.

SPEAKER_00 23:47

And because I wanted to have that fun experience too, and yeah, just lived with my best friend and a couple other girls. And I met my or I met someone that was from here.

SPEAKER_03 23:58

Okay.

SPEAKER_00 23:59

And I thought that I was in love, and he was from Mesa. And so here I was where was he in Edmonton? He was. No kidding. Yeah, yeah. So um he was serving uh a mission for our church.

SPEAKER_03 24:14

Okay.

SPEAKER_00 24:15

And so that's how I met him. And gotcha. I mean, not nothing happened then, but we my I've always vacationed in Arizona. My grandparents came down here, they lived in Yuma for the summers for it.

SPEAKER_03 24:29

40 years experienced.

SPEAKER_00 24:30

No, I had been here, um, I had done dance, I'd done clogging competitions here.

SPEAKER_03 24:34

Okay.

SPEAKER_00 24:34

Clogging was a big thing here. And so I had been my aunt had a a home here, and so it was, you know, I didn't spend a ton of time here, but I had been quite a few times.

SPEAKER_03 24:44

Gotcha.

SPEAKER_00 24:45

And so it seemed more familiar.

SPEAKER_03 24:47

Gotcha.

SPEAKER_00 24:48

It wasn't, yeah, totally brand new place. And so, um, yeah, and so we we met and I don't know, it just felt right to me. And I've always been that type of person to just go after my my gut, I guess. I feel like I have a fairly strong sense of discernment and we could probably argue that. Well, I mean, looking back looking back, no, I think you know what? It definitely, I'm very grateful.

SPEAKER_02 25:14

Well, I mean, you know, you think about it though, because this is the point where you say, and I'm gonna you say, you not you people, where it's like we you know, you could look at it and say, Yeah, I got in a relationship with a guy, you know, got married to him, whatever.

SPEAKER_00 25:32

Yeah.

SPEAKER_02 25:33

And how horrif you could focus on that, how horrible that was, right? But that leading you that was my past here to get you to get you here because you weren't gonna leave Canada.

SPEAKER_00 25:45

There's no chance I was gonna leave Canada. Nope.

SPEAKER_02 25:48

Something had to get you here in order to create the business that you did.

SPEAKER_00 25:52

Yeah, and I believe that a hundred percent. Yeah, there's no no negative feelings there whatsoever. And I did obviously have that choice um once we um decided to divorce. Um Colair had been open at the time almost two years, I think. Time. Yes, yeah. Um, almost two years. And so obviously I I had that decision. I'm like, okay, well, you know, the reason that I'm here is not a factor anymore. And so, um, but it wasn't even it really never crossed my mind to go back. I just again, I just I felt like I was where I needed to be, and you know, whatever happened happened. And yeah, I'm a I'm a really firm believer in that. My business partner likes to uh he has a saying that's adversity to victory. And I I really believe that. Yeah, it's good. It's a good idea. My life he is. Yeah.

SPEAKER_02 27:15

I mean he talks a lot, but he's a good one. Well, yeah. When you came to Arizona, did you immediately start colair or did you just get into the hair business and then yeah, so it was it was always the plan. Okay.

SPEAKER_00 27:31

It was my plan when I was still living in Edmonton, even before I had met him, it was my plan to open a salon there. Um, I had helped my boss at the time open another location, and so it was a really great experience for me to be involved in that and not have the financial responsibility. Yeah. So I learned a lot. Um, really great experience. And so it was always something I'm like, oh, this is this is what I want to do, right? Whether it would be with him or a different business partner or on my own. And um, I knew that that was kind of the path that I wanted to take. I just really left the business side. I love doing hair too, but I it was never my plan to do that long term.

SPEAKER_02 28:10

Long term. No.

unknown 28:11

No.

SPEAKER_02 28:12

Kind of got your foot into the industry.

SPEAKER_00 28:14

Yeah.

SPEAKER_02 28:14

I it it seems to me, and I'm outsider looking in, right? I'm have no beauty education whatsoever. But looking from the outside in, it seems like once you have built a clientele book, especially on the women's side of the house, there is like feverish loyalty.

SPEAKER_00 28:35

Absolutely. In that.

SPEAKER_02 28:38

It's like it doesn't matter the price, it's this is my personality.

SPEAKER_00 28:43

They do a good job and you vibe with them and yeah, yeah, that they are loyal till the end for sure. Yeah.

SPEAKER_02 28:50

So so you started Colaire. Was when you started Colaire, was it really more just to do hair salon stuff, or did you always have because you do a lot of stuff. I mean, it's more of a med spa.

SPEAKER_00 29:04

Yes, yeah. So we have 182 services.

SPEAKER_02 29:08

Seriously?

SPEAKER_00 29:09

Yeah.

SPEAKER_02 29:10

75 of them are some type of Botox inject. No, I'm just kidding.

SPEAKER_00 29:13

A good portion of them, yeah.

SPEAKER_02 29:14

I'm just kidding. Yeah. So so was it always the vision to say expand out of the hair? Because you you don't do nails, I don't think.

SPEAKER_00 29:22

So we don't anymore. We did though. Yeah. So it was always my plan to do multi-modalities under one roof. Um, that was what I had back in Edmonton, and I saw the need here for it for sure. So I did want to do the hair and spa services. Med spa, so the medical side, that was a total new thing for me. I really didn't know. I was young, I was 23. Um, and I didn't know anything about that at the time. I'm like, wait, what is what is Botox? Like, you know, I was a baby. I was a baby.

SPEAKER_02 29:59

It's like 20, 23, it's like that's not even a conversation. Botox, you don't know.

SPEAKER_00 30:04

Right? Yeah. Like, what is that? What? Yeah. Um, but I so I knew I wanted to do these multimodalities. We did when we first opened, we did do nails and we did do massage also.

SPEAKER_03 30:14

Okay.

SPEAKER_00 30:15

So we had the hair salon, those, and then you know, your your your typical facials, waxing, eyelashes, those sorts of things. And we um had our location. We were about to open. I was sitting on the backyard taco parking lot or patio, and I got a Facebook message from now. Uh she's still my employee today, Michelle, messaged me and asked if we were offering Botox. And I said, I we're not, but we could. And um, again, not my area of expertise, but my business partner, Rich, his background was in the medical um industry, and so he not cosmetics, but he had a lot of connections and a lot more experience and knowledge with that, and so it didn't seem as daunting to me then, and it was also really fun and exciting because I'm like, oh, this is something new, yeah. And I love learning, I love yeah, I just soak up new things. So I was excited about that opportunity, and it was just a really good time to get into the industry. Um, this was in 2017.

SPEAKER_03 31:16

Okay.

SPEAKER_00 31:17

And so that the cosmetic injectables that was just kind of take really taking off here. And so it tied in perfectly with the other services that we'd offered. Um, and so we changed our sign last minute and started offering it, and here we are today.

SPEAKER_02 31:33

That's awesome. Yeah. That's really cool. When when you went to start, I mean, obviously there was the lifelong passion of creating spreadsheets in Excel.

SPEAKER_00 31:43

It it really is. I just got excited just thinking about it now.

SPEAKER_02 31:47

When when you when you decided was was there like an ultimate tipping point? I mean, it sounds to me like it was really kind of uh something you were gonna do all the way along, but you obviously started in the industry. Was there a tipping point that made you go, okay, I'm done with that? I'm smarter than these people. I'm gonna go do it myself.

SPEAKER_00 32:12

I I don't think so.

SPEAKER_02 32:14

No. Just kind of always was like, eventually we'll get there. But it I mean, eventually, 23. I mean you're it was never most people most people are starting families at 23 or 20 years, yeah.

SPEAKER_00 32:24

Yeah, well, and I I th I mean I thought that I would have, to be honest. And that was kind of I was I was raised, you know, with very traditional values, and I did think that that was my plan. That was part of why I wanted to do hair to begin with, too. I was like, oh I could do hair for a couple years and then have a family and you know, stay home and run a business out of my house doing hair, right? So um, so that was part of it. I I remember I was 23 when I think I was 23 when I got married, and I felt old then.

SPEAKER_02 32:52

Well, I mean you know everything.

SPEAKER_00 32:54

Oh, of course, yeah.

SPEAKER_02 32:56

23, it'd say, God, you've been out of high school for five years, right?

SPEAKER_00 32:59

Right?

SPEAKER_02 32:59

What else is there to learn?

SPEAKER_00 33:01

So I I'm sorry, I lost my train of thought.

SPEAKER_02 33:04

Uh tipping point.

SPEAKER_00 33:05

Yes. It was never, you know, I think my age and the naivety that I had was kind of a blessing to that because it wasn't, and I had the security of, you know, my my spouse at the time, his career was just taking off. And so I didn't feel as much pressure, I think. Obviously, I wanted to be successful and failure wasn't gonna be an option, but I didn't have as much of that drive once I, you know, once I was on my own. I'm like, well, now we now we really have to make this work. Yeah, you know. And by then I with our employees, I had so much responsibility to them to make sure that it was gonna be successful. But again, just the timing, you know, we opened, we opened at the right time. It's a great location. A super amazing location. I people thought I was crazy because there's nothing around there at the time. I know. I'm like, trust me. But again, it's knowing obviously we did our research.

SPEAKER_03 34:07

Yeah.

SPEAKER_00 34:07

Um, that wasn't the first location that I had picked, but I knew that the epicenter was going to be coming at some point. And again, my my that gut, that intuition, that whatever you want to call it, I knew that that's where we needed to be.

SPEAKER_03 34:20

Yeah.

SPEAKER_00 34:21

Um, and so it just it really took off. And I was, I will admit, I probably was in over a little over my head, but that yeah, I didn't know what I didn't know. And it I didn't I I just went for it, I guess.

SPEAKER_02 34:36

In in the early days of Colair, I mean, because really you had you had two years and then COVID shut everything down.

SPEAKER_00 34:43

Yeah.

SPEAKER_02 34:44

But in the early days of of Colair, what what types of things did you bump into or run over that now looking back were great learning moments for you that if you were to be able to go back and go, hey, watch out for this or do this because is there anything like that? Or has everything just been those in unicorns?

SPEAKER_00 35:10

There's been no problems at all.

SPEAKER_02 35:12

No staff issues.

SPEAKER_00 35:15

Yeah, yeah. You know what? We have been very, very fortunate. And with our staff, we you know, my my Rich taught my business partner taught me very early on that you, when you take care of your people, they'll take care of you, you know. And that was something at first I remember our our business manager, what I tried to offer her uh when we hired her, she kind of laughed in my face and was like, Well, I know I'm worth more than that. And I'm like, really? That's like that's a lot of money, you know? And he's like, Dallas, come on, you gotta, you know, I I didn't know.

SPEAKER_02 35:46

I had no clue. Yeah.

SPEAKER_00 35:47

I had no clue. And I'm in a different country, you know, where it's yeah, I had no clue. And you know, and so that was something that I did learn really over learn early on was to take care of your people and you know, compensate them well, make them happy, make sure that they know that they have a voice and an opinion, and we still have a handful of employees that started with us the day we opened. And you know, of course, some come and go, but uh we've been really, really fortunate, and that's all of our success is owed to them, right? That's awesome. Yeah, that's great.

SPEAKER_02 36:22

Do you have specific hiring practices now that you go through or I mean, because I I don't know in your world if they're like they rent a chair from you and they do their clientele and pay you a commission, whatever. Is there a certain way that you go through, like because you've created a very specific, I would say, atmosphere in Colaire that I would uh guess without offending anybody, would breed a certain type of clientele and a certain type of employee that you're looking for. So have you crafted a way when you're looking for people?

SPEAKER_00 37:06

Yes. I wouldn't say it's a very scientific way, but again, I we go a lot off of just those feelings. You know, you you can tell when you look at somebody and and spend some time with them what they're about. To a point, there have been some surprises for sure. I'm like, oh, I didn't see that crazy coming. But you can you can typically, you know, you get a good judge of someone's character, and and we have the philosophy that you know, we can teach the technical skills. Um, on the medical side, there are some obviously some more qualifications that you need. But you know, we we can fine-tune those things, but a good person's a good person, right? You can't teach that, you can't teach that care for people, and we hire mostly off of that alignment. We're very intentional about the people that we hire. Um, and we I I I think that everybody attracts like people, right? We don't and they kind of weed themselves out too. If you have somebody in there that's like, hey, I'm I'm not about this and I'm not, you know, I don't want to do that and that they kind of they kind of weed themselves out. But if you if you just have someone that has a good heart and you know obviously has that passion for what they do, that comes through and and clients see that and they they recognize it and they're drawn to it.

SPEAKER_03 38:20

Gotcha.

SPEAKER_00 38:21

Yeah. So and then sometimes I mean we have no problem, it happens very little, luckily. We have no problem communicating with clients when they're not aligned with us, right? Like fire fire clients for sure. Yeah. Yeah, whether it's you know a a a respect thing or sometimes you just can't make somebody happy and you know it's more often than not, it's on them.

SPEAKER_03 38:42

Yeah.

SPEAKER_00 38:43

Um, especially with our team, we have a big team where I could move them around to somebody else. But yeah, we will we'll fire clients if we if we have to, if they're not the right fit for us. And so we're intentional with that too. Something really cool that happened last week. We so we're we're almost celebrating our sorry, our ninth anniversary. Oh wow, 2017. Nine years. Um, and so I just had last week I had two employees um that just had their their ninth anniversary with us. And one of them um got a message from somebody on social media, and she goes, Hi, I I just wanted to reach out. I'm not a client of yours, never seen you before, but I've been in there before to get my hair done by someone else, and I see the way that you interact with your clients, and I can tell that you care about them. And I just wanted to say happy anniversary.

SPEAKER_03 39:31

Wow, right? That's cool.

SPEAKER_00 39:33

Isn't that so cool?

SPEAKER_03 39:33

Yeah, that is really cool.

SPEAKER_00 39:35

Yeah, I just I loved that, and it's you know, that that's just one example. Like we we really have a good community there within within our team, within our clients, and and that was what I started it with the intention of. I, you know, moving here, I didn't have that community for myself. Yeah, and again, I didn't realize how important it was when I was in it. I I grew up in a very, very close small community. And so coming here, even though I had a really great support system with my my ex's family and his friends, they're great. You know, you want something that's your own.

SPEAKER_03 40:12

Oh, for sure.

SPEAKER_00 40:13

And so I was determined that I was gonna make that for myself, and that was why Colair was started. So um everybody is an employee, so you you'd mention that, and that's not common here. It's it's yeah, there's very few salons that are actual employees. There's a lot of rentals, a lot of salon suites. And when I first moved here and was looking around, like seeing, yeah, where to go and if if I was gonna work there and or in a salon, I saw that that lack and wanted to create that. I'm like, well, if I want this, I'm sure that there's other people that do.

SPEAKER_03 41:26

Yeah.

SPEAKER_00 41:27

And uh most of our team has gone and done their own thing and they realize that it's not for them for whatever reason, whether they want the environment of working around other people, they like that we take care of you know all their scheduling, all the back end stuff, and you know, I I do the numbers and all the fun stuff that I'm gonna do.

SPEAKER_02 41:47

I would think I I mean, and and I talk about this sometimes where I wish I had the brain to be able to just show up and punch a clock and punch out, you know, punch in, punch out, and go home, whatever.

SPEAKER_00 41:58

People love that.

SPEAKER_02 41:58

And I think that there's gotta be ladies in that world, or or men too, I guess, that have thought, I'm gonna go do this myself. And then they get out there and realize, yeah, holy shit, it's a lot of work.

SPEAKER_00 42:11

It's a lot of work.

SPEAKER_02 42:12

And go, I can go back. And they're still building their clientele. So they've still got their regulars, they're still doing that stuff. But to be able to go, I have a steady income, we'll say, Yeah, a steady schedule. I don't have to deal with paying the bills and doing all that other stuff. I just show up at work.

SPEAKER_00 42:30

Yeah, yeah, and they get to do what they're passionate about.

SPEAKER_02 42:32

Yeah.

SPEAKER_00 42:33

Yeah.

SPEAKER_02 42:33

Yeah.

SPEAKER_00 42:33

Yeah. And then go home to their families and not have to work all hours in the night.

SPEAKER_02 42:38

Yeah. How did how did COVID impact your business?

SPEAKER_00 42:43

So, you know what, we were very um we were very fortunate through that, because I know that not everybody was, um, where it didn't push us back a whole lot. Okay. We uh with so we operate under a medical license. And so some of our services were considered essential. Obviously, the cosmetic stuff is not, but yeah, we we did enough where I could pay my the overhead that that we weren't able to differ, right? Gotcha. Still had to pay my lease and yeah, still have to pay insurance and all those things. So we were fortunate where we we were able to get by. Obviously, it was stressful. Um we furloughed, oops, I keep hitting sorry.

SPEAKER_03 43:31

No, it's fine.

SPEAKER_00 43:31

Um we furloughed everybody to get to get through that. I would just I would say um like emotionally it was a very difficult time for all of us. Just I mean it yeah, yeah, every everybody was experiencing that. But we we were fortunate that we didn't have it as bad as some others.

SPEAKER_02 43:49

Gotcha.

SPEAKER_00 43:50

And people had a whole new appreciation for services.

SPEAKER_02 43:54

Yeah, I think so.

SPEAKER_00 43:54

Yeah, once we opened, and we were only closed, I think, four, three or four weeks is all.

SPEAKER_02 43:58

Okay, so not bad.

SPEAKER_00 43:59

Uh, once we reopened, I mean, that that year was one of the best years that we've got.

SPEAKER_02 44:04

I can remember I actually came in to get my haircut at Colaire. Did you? Because you guys were like one of the only ones open.

SPEAKER_00 44:11

Yeah, we stayed open as long as we could too.

SPEAKER_02 44:14

I need my haircut now.

SPEAKER_00 44:15

Yeah. So I didn't know that.

SPEAKER_02 44:19

I did actually come in and get my haircut there. So and then I went back to cheap.

SPEAKER_03 44:24

Sorry.

SPEAKER_02 44:25

No, no, it's fine. It's fine. I'm just the guy. It's like actually, there are definitely there is something to say about the experience for sure. So let's talk about leadership for a second. Obviously, when you started the business, you knew you wanted to run and operate a business. How has your vision or how has your perception of leadership changed from when you first opened to Colair to where you are today?

SPEAKER_00 44:50

Oh, it's night and day. Yeah. I am I mean myself, I'm a completely different person than I was then. You know, I w I was young. I didn't know. I I didn't have a lot of experience. I I tell my staff all the time, like, thank you for for putting up with me, like for you know, for growing with me. Um, because I had a lot to learn. And the ones that are still there, you know, they obviously yeah, gave me a lot of grace while I learned those things. But I I think that I was or I owe a lot of my leadership qualities to the way that I was raised, though. I was really taught to be responsible, disciplined, and and and just that example of like looking out for other people before you're looking out for yourself.

SPEAKER_03 45:39

Yeah.

SPEAKER_00 45:40

So when I was faced with this choice where, okay, my you know, my marriage is over. I have this business, I don't have to be here. I can totally go home, yeah, you know, wipe my hands clean, sell it, you know, whatever. There wasn't even an option because of the responsibility that I felt to the staff. And so that was a really pivotal moment in my life where because I I did feel probably for a good year. year when I first moved here, I did feel trapped here. Part of that was immigration, you know, because I'm a Canadian, so I'm still a Canadian citizen.

unknown 46:14

Yeah.

SPEAKER_00 46:14

I am here legally. Don't worry.

SPEAKER_02 46:17

Don't call the don't call. Don't call.

SPEAKER_00 46:20

But it's yeah, it's it was like for the for probably this year I had kind of fought this battle inside me, like wanting to be home and wanting to have all the comforts. You know, it was familiar. It was yeah, it was I had went through a lot of change when I first moved here. Um and I didn't feel like I had the support that I needed. And I went through a a period of a pretty dark time where I struggled with depression because of that. And it it really was that moment where okay now it's your choice. I was like whoa, well yeah this then this is this is what I choose. So I need to have a different attitude. You know what's crazy?

SPEAKER_02 47:04

I think about so I went through a divorce 15 years 16 years 15 16 years ago something like that. I don't know how long ago it was and I kind of was at the same place. Like we had been through some really bad financial stuff. I mean the markets crashed all that stuff happened. And I was in the same position. Like I was like I could stay here or I go back to Washington. My ex and my kids moved to Minnesota and and I was like I'm not moving to Minnesota because what I do I mean it's about building clientele right so if I go to Minnesota and I build clientele I I know Minnesota's not someplace I'm going to live forever.

SPEAKER_00 47:40

Right.

SPEAKER_02 47:40

Yeah so you're going to put all that work in yeah so it's like I'm like I either stay here or if I go anywhere I'm going back to Washington. And there was a a brief moment through my depression and my licking my wounds and all that other stuff. Sorry for yourself where I'm like I'm just going to go back home. How do you feel life would be different had you gone home rather than stayed here?

SPEAKER_00 48:04

You know what I try not to even think about that. I it would have been a great life too um it's like I said earlier when I go home it feels so grounding and it's like my my heart wants to be there but I just know that that's not for me. So brief times you know yeah life would have been it would have been great it would have been what I probably had always pictured it to be but I I definitely felt like I was destined for more for sure. And it's you know I I if I went back now and and did this you know tried to do a cholera you know something like that it would not be the same. It's a completely different environment. Yeah.

SPEAKER_02 48:44

I think about that at home too there's I told my buddy that lives there I was like man if the if the movie theater is Alpine theater one screen movie theater I think it's got 200 seats in it or something I'm like if that theater ever goes up for sale I'm buying that theater I'm gonna make you know a basically like a a fat cat's where you can eat and you know but I'm like I'm and and like a year after I said that to him it came up for sale.

SPEAKER_03 49:13

And I'm like okay you know what do I do?

SPEAKER_02 49:16

But it's like you think of I I sometimes think because little dumb things about the small town I think what's the Adam Sandler one Mr. Deeds where he's got the pizza place. That's my hometown. Yeah everybody knows everybody and everything about you you know it's like and it's slow paced yeah and you know and so there's been times where I've thought it'd be really cool to own a pizza place in my hometown and just if I was independently wealthy like had tons of money that'd be great. Yeah like I didn't have to worry about it. But I think about having to try to make ends meet right with the people that they're went to a bar in my hometown and it's that bar's been there as long as I can remember and I happen to be in town and a friend of mine who lives in North Phoenix happened to be there. So we grew up together and for whatever reason we figured out we were in town together it's like hey let's go have a beer so we go to this bar and it's like eight o'clock in the evening nobody's in there just the two of us the lady behind the bar we're having a couple drinks like nine 930 rolls around she starts shutting off lights it's like it's Saturday night and you're like what and she's like nobody's coming in we're going home like okay I guess we're done so funny.

SPEAKER_00 50:37

I just had that literal exact same experience in February we were bowling and yep we were still there and the guy shut off the lights and it's like I'm going home.

SPEAKER_02 50:48

He did yeah like okay I guess we're done yeah it's so crazy only in a small town yeah yeah it's so crazy there's something like fun about that too oh absolutely just don't have a care in the world do they still have the loony isn't it called the loony penny yeah so no it's a dollar oh is that what it is the loony is a dollar yep and then a toonie is two dollars two dollars uh okay so when we used to go to Canada it used to drive me crazy because everything was closed on Sundays. Yeah it was like which is I mean fine but it's it's one of those things where it's like okay you gotta make sure you have all this stuff. But man we used to put we'd have all the Canadian coins and stuff we'd put them on the railroad tracks just lined up on the railroad tracks and the trains would run over them and all these smash coins. Anyways I digress. So how do you feel like you've grown as a person since the business is open I mean I view you as a very hmm established businesswoman. I don't know if that's I don't know if that's the right word. I'm I'm searching for a word and it's not coming to my head. But anyways how do you feel like owning the business and having gone through some of the things that you've gone through has changed your perspective on maybe your goals and aspirations and then being a business owner how do you feel like that's changed you that's a heavy question.

SPEAKER_00 52:10

It could get deep right now I know um where do I want to go with that? I think that so Sarah Watts told me this probably a year ago. You know that she gave she gave me a great compliment that I didn't agree with at the time but I've since thought about it that you know she was complimenting my confidence and saying that I yeah carry myself with you know this grace and confidence. And at and I told her at the time I'm like I totally disagree with you. I don't I don't think I'm confident. But since I thought about that I I do I so to answer your question owning the business and going through the things that I have have taught me that confidence. But it's not because I was confident and then went and did it but meeting those challenges and then overcoming them that's what yeah gave me that confidence I guess and that just like that belief I don't know I I believe in myself that I can figure things out. That's awesome. I've kind of always been resilient in that way and um e even when I was younger, you know different challenges and trials that I've gone through that have shown me that yeah I am resilient and adversity to victory. Yeah taking those experiences and I wouldn't have have said that about myself years ago for sure.

SPEAKER_02 53:32

It's interesting because I part of the reason starting the podcast is because I feel like sometimes there's a misperception of business owners. I mean I would I would look at you and say you're very well put together you seem to have it together you seem to be unraveled or not not raveled easily not unraveled however I'm trying to say that so I I mean from a from a business perspective I respect what I've learned about you and it's crazy because I think about the same thing for myself and I think about my insecurities and my inhibitions and my things that I'm like I don't know if I can do that.

SPEAKER_00 54:10

I don't want to do that but then I think okay do it once you know do it twice do it three times now all the time now all of a sudden oh why was I worried about that right yeah hey fake it fake it till you make it exactly and it honestly that was the first couple years of Colair for sure that's what it was because I didn't know I mean I had the formal education in business but what you learn in school is especially in business.

SPEAKER_02 54:35

Yeah it is yeah you don't have a clue they they say those who can't teach so theory is great.

SPEAKER_00 54:44

I would agree with that that has been my experience yeah yeah I I didn't I did not know but but I you know I figured it out and every every mistake well I'm not gonna do that one again and being able one of the biggest things I've I've learned is being okay with taking that responsibility too and admitting when you did make a mistake or or you know that wasn't the right decision and um especially within the team and I think that's part or I hope that that's part of why we do have still such a loyal group um is that they realize that hey we're all we're all just human you know and we're just we're getting through life together.

SPEAKER_02 55:26

Yeah. S speaking of the team yeah how has the team helped you make Kohlair successful?

SPEAKER_00 55:34

I mean they're they are the reason that we're successful. You know I I created a space for them just to come together and and do their craft and to have a home. It's important to me and I'm so proud when when one of them says that we have done this for them I'm proud that we've given them that home in a place where they feel safe to be themselves and just give them that security that they know again that they're human. They're gonna make a mistake they're not gonna do everything you know the way that I would or that I would want them to but as long as they're constantly trying to improve you know we yeah give them grace and just giving them you know we have a lot of a lot of our staff is our single moms. Okay.

SPEAKER_02 56:20

And so giving them a place especially so if I know any single guys I should say go get your hair done and go there.

SPEAKER_00 56:26

Absolutely say and the and the owner's single so but you know like that is that's what's the most important thing to me. Um of course you know the the financial side of it too but but that that's not where I I get my fulfillment and never have if I if I wanted to you know go into a a business and be abundantly wealthy you know I probably would have picked a different industry to be manufacturing some type of weird widget right yeah that you just come up with some sort of tech thing and you know but it's it's that I I just I I genuinely just love going in every day and love the people that are there. That's awesome. And so knowing that they feel yeah safe and cared for and that they they have that job security that they know that they can provide for their families I mean that's yeah that's why we do it.

SPEAKER_02 57:25

Is Colaire collaboratively run? And when I when I say that I mean like if one of the girls says I could do this I mean you talked about the Botox early on right is it is it really kind of open to to bring idea and say hey if we did X yeah absolutely yeah absolutely I've I've never acted like I know everything for sure you know and I don't especially now I it's been years and years since I've done hair.

SPEAKER_00 57:58

I I don't know it helps that I have the background because I can communicate with them or with clients and you know that but I I not they're the they're the professionals. We just give them the space and the support that they need to do what they know and what they do. Yeah. So we're very collaborative. We love hiring new people because we want to hear their ideas we're never yeah we have very open door policy we have uh department meetings every month where we get together and we want to hear from them we get our whole team together once a month where same thing we want to hear their feedback. You know people don't always share it but they have the place and you know and and I hope that they trust that we were genuine in that yeah we actually just uh last month we sent out a survey to everybody and it was completely anonymous and some of the questions on there were you know I was I was prepared to get brutal answers and I was I was very pleasantly surprised with with some of it. I mean definitely some of it was was honest and things that I you know that we all reflected on but we want to hear that feedback because that's the only way we're gonna know how to improve.

SPEAKER_02 59:09

I mean if if everybody tells you what they think you want to hear how does that do anything for anybody exactly now to say I I have you know with employees it's like okay if you see something wrong awesome let's talk about it.

SPEAKER_03 59:26

Yep.

SPEAKER_00 59:27

But then give me a way to solution yeah yeah don't just bitch. For sure. Exactly you know yeah it's like and that's come with some guidance over time with them right where we want to hear that and sometimes people just want to vent too and so okay well I'll be that safe place for them too and then we're we'll circle back to it if it still bothers me.

SPEAKER_02 59:47

As long as you can vent and then let it go.

SPEAKER_00 59:49

Yes.

SPEAKER_02 59:50

Don't keep venting exactly venting and don't sow weeds amongst the crops.

SPEAKER_00 59:57

You know yeah we have um something that Rich implemented very early on um is what he calls the integrity agreement. So this was something that he um did in one of his companies a long time ago. I can't remember I think it was from the Walton family initially actually where he he got this idea from but so basically the integrity agreement you know it's it's sooner or later I'm gonna do something that pisses you off and vice versa and if you say hey I I need to chat with you under the integrity agreement then you know that that's like a little timeout safe space where we can talk and hear each other out and then second part of that is yeah not he says don't go to the press right so don't go yeah if you've talked about it you've got it off your chest like don't go and talk about it to everybody else again right and so our our team is really good at if we hear things like that we're like hey you need to talk to that person could directly and yeah solve it because like you said earlier in our industry we've got I mean we have 34 women and one man and it you know you would think that there would be a lot of of cattiness and a lot of gossip and of course there's always going to be some but um I I just had a conversation with one of my employees today actually asking you know how everything was and she's like hey we have zero drama zero issues at the front desk I'm like that is the first time I've ever heard that good job so thank you for sharing good news you know and it's it's rare but it's an intentional choice that we make in in our leadership style and yeah so I hope they all agree with that.

SPEAKER_02 1:01:34

It doesn't matter because they're not on the show so they don't have a voice. You have created a culture and we've talked about that a little bit we've talked about how that has seemingly manif manifested itself why is that so important to you?

SPEAKER_00 1:01:50

The culture of our team well it was that was why we exist why yeah why Colair why I wanted to start it why why Rich believed in it to single moms club yeah yeah we're sometimes I joke I'm like we're all just much misfits like you know none none of this makes sense why we all ended up together but but I think that that's also like what's so magical about it and why it works is that we're not we're not a cookie cutter place. You aren't gonna walk in and feel like you're not welcomed there because I I know that that can be something in our industry you know and again it's intentional and that comes by hiring the right people who are just good humans and look at people that same way. We want everybody who walks in to feel included and you know because it can be intimidating especially if you don't know anything about about that right these someone walking in off the street like I don't know what Botox is like yeah what do I you know where do I go? We just want to be the ones to help educate and and just make people feel loved and like they belong to something.

SPEAKER_02 1:02:54

Gotcha.

SPEAKER_00 1:02:55

Yeah.

SPEAKER_02 1:02:56

So talk to me about Colair we've we've danced around this a little bit you have a hundred and eighty seven thousand things that no how many things how many I think it's 182 okay 182 modalities total you know that's yeah I mean it's a lot.

SPEAKER_00 1:03:12

I joke that our menu is a a cheesecake factory menu. It can be a little overwhelming but we'll help guide you.

SPEAKER_02 1:03:17

Well so talk to me talk to me about what what kind of your mainstays are and then maybe some of your other services that you provide.

SPEAKER_00 1:03:25

Yeah. So obviously hair is going to be what brings in the most people we've got nine hairstylists and they yeah mo most especially if if people don't know what else there is to do you know look at this whole menu you're like oh I have no idea that's a good place to start. And then we've got all the facials we've got an amazing team of of estheticians. What what's something or something about us that sets us apart is we love technology. We love technology science numbers I'm yeah the numbers girl so using data spreadsheets I know my poor team they uh they have to use spreadsheets quite a bit but but we use that to make educated treatment plans okay for people right so we're not just we're not just pulling things out and you know we're very um again intent I keep saying this word intentional that's my my word of thought that's the word for the day somebody tell you you've got to work this word into the audience right how many times have I said that it's a drinking game drinking game how many times does Dallas say intentional intentional every time she says intentional you take a drink. Wicked shot or um we'll cut those out like no I lost my we'll cut those out it's intentional so we're using so we're using this data to make yeah educated decisions on what the best treatment for that person would be. Okay and then we use um science and the technology to also track their progress so we can show people that their investment is actually working. Right exactly yeah and so so we're really um passionate about that we kind of geek out over that kind of stuff so that that's a a big thing that sets us apart we don't you know we stand behind everything that we do and we're not gonna do a service just to do it. We want to make sure that it's gonna provide results and that people are happy.

SPEAKER_02 1:05:14

Gotcha.

SPEAKER_00 1:05:14

So skin care aesthetics um on the anti-aging side we do like I mentioned Botox cosmetic fillers um we do IV therapy which is super fun I just got a drip yesterday actually I might have come in for an IV therapy once now that you said that I feel like I did have I think I did have yeah yeah um so that that's that's cool you know having having more of that um like preventative wellness side over there I just got back from a trip and I was feeling a little a little down I miss the the beach weather so drip and yeah some hydration and um and then a a couple years ago we expanded so we doubled our footprint. Okay. I guess three years ago already and we added at that time we added laser also so now we do different laser services so like laser hair hair hair removal yeah tattoo removal anti-aging all sorts of stuff yeah very good it's really fun yeah do you do I know that Rich is big into red light therapy and stuff do you do red light therapy in the we do yeah yeah we have red light therapy I wish we had a little more space we don't do um unfortunately we don't have um like cold plunge therapy and and the red light saunas that uh is involved with who knows down the future we we'll see what happens but for now we're maxed out on space yeah yeah where where do you go from here with colair?

SPEAKER_02 1:06:38

I mean is there is there visions of multiple locations are you just good with that and you're just gonna take over the whole complex it's a goal I'm at 43% right now so we'll see.

SPEAKER_00 1:06:47

No you know what it's I don't I don't know we'll see what happens. I if there's anything that I've learned in my life it's that you know when I make these plans uh things don't go according to plan. So um I don't want to put that out there obviously you know it's not off the table but we're at a point right now where I'm I'm really proud of what we've built and I I I just want to continue that and fine tune and yeah I'll always grow but I I I worry I am I do stress sometimes. What imagine that doesn't show at all you know I I I like to be intentional. There we go again my my concern my worry about having more locations is that I wouldn't be able to give all of our team the attention that I'm able to give them right now. Makes sense yeah and so um that's just really important to me and we have such a good team my the management team under me is amazing and I you know trust them with my life but I just love being there.

SPEAKER_02 1:07:57

Yeah. So well and and and I think to sometimes bigger isn't always better. Yeah yeah you know I mean if you if you can Stay laser focused on what you're good at.

SPEAKER_00 1:08:10

Right, exactly.

SPEAKER_02 1:08:10

And continuously hone in those skills and find the right people.

SPEAKER_00 1:08:14

I mean it's easy to lose those things that make you special. Yeah.

SPEAKER_02 1:08:19

When your attention's a commodity that I think is sought after. I mean, you'll back to the conversation of having the employees versus people renting chairs. You have a little more control over the quality that comes out of the high standards.

SPEAKER_00 1:08:35

Yeah. So and two, just one more thought on that. Sorry. No, you're fine. Um being because you had mentioned, you know, going back to your your hometown and having the the pizza place and and all of that. And not that that's my plan, but it's, you know, I'm at a point in my life now where I have been in that grind for so long to build it up to this point.

SPEAKER_03 1:08:56

Yeah.

SPEAKER_00 1:08:57

And experienced all the growing pains. And you know, now we're we're in a place where I'm I feel like I'm set more settled.

SPEAKER_02 1:09:04

Yeah.

SPEAKER_00 1:09:04

And I'm just really enjoying go under Aruba.

unknown 1:09:09

Yeah.

SPEAKER_00 1:09:09

Yeah. The Bahamas. Oh, the Bahamas. I was in the Bahamas last week.

SPEAKER_02 1:09:13

Took a shot in the door.

SPEAKER_00 1:09:14

Right? You were close. Good job. You know, it's just like I I don't always need more. Yeah. And and just more brings more problems. And it's, you know, it's I yeah, I've worked really hard to work through all of all of the stresses and the the time, you know, and I don't have to be there 90 hours a week anymore. And that's nice. That's that's what's more important to me right now is that quality of life. I like to be able to go back home and take a week off or you know, do those things. So we'll see. Very cool. It's not that I don't have big dreams, you know.

SPEAKER_02 1:09:49

No, I and I don't I don't I don't take that from that at all. And I think that I mean, really truly, bigger is not always better. Yeah, it's and and I think what I've learned owning a business to some extent, and I don't have 35 employees, there becomes this weight of responsibility that becomes so heavy.

SPEAKER_00 1:10:12

It can be, yeah.

SPEAKER_02 1:10:13

And and I think if if you can get the operation running in a in a position that you've got a management staff, you've got so to speak the cogs all in the wheel and the wheels are running in a round, not an oval.

SPEAKER_03 1:10:28

Yeah.

SPEAKER_02 1:10:28

You know, it's like now all of a sudden it's like, okay, well, I'm good. You know, it this and and I think early in my career, when I start when I started the agency seven years ago, I was that way. It was like, I want to, I'm gonna build this, I want to have all these employees, and I want to make a place that all these people just want to come to work and love working and support these people. And then I had a couple of employees, and I'm like, maybe I don't want that so much anymore. You know?

SPEAKER_00 1:10:57

That's its moments.

SPEAKER_02 1:10:58

So yeah, so it's it, I I commend you for what you've built, and I don't take anything bad with with you saying, you know, right now I'm good.

SPEAKER_00 1:11:07

Yeah.

SPEAKER_02 1:11:07

And that may change. I mean, who knows?

SPEAKER_00 1:11:09

Yeah. No, I I got to that place before, and then we doubled our footprint the next month.

SPEAKER_02 1:11:14

So take a breath and plow forward.

SPEAKER_00 1:11:17

See, this is where this is where I am for now.

SPEAKER_02 1:11:19

Twenty years after Dallas is gone, what do you hope people say about you? Do you think people will remember you? I mean, that's kind of a bad thing to say. I didn't mean it that way. That came out really wrong. I mean, you got no family, you got nothing.

SPEAKER_00 1:11:31

Yeah, you have kids, nothing here.

SPEAKER_02 1:11:33

Nothing for you. Do you have nieces and nephews? I do, yeah.

SPEAKER_00 1:11:36

I have eight nieces and nephews.

SPEAKER_02 1:11:38

I mean, because you're kind of getting old to have.

SPEAKER_00 1:11:39

I know, I know. I would like to, I yeah, I would like to.

SPEAKER_02 1:11:43

Yeah.

SPEAKER_00 1:11:43

Yeah. And that's again, that's kind of the point where I'm at in my life. I'm like, okay, now it's time to take care of me.

SPEAKER_02 1:11:48

What do you what do you hope when you're not there? We'll put it that way. When you're not there, what do you hope people are saying about Dallas?

SPEAKER_00 1:11:56

I hope that people feel that I was present. I I have thought about this at my funeral. I I I want them to feel like I made time for them. And that's something that I have not always done a good job at. I'm very aware of that. Um it's been I intentioned the past. It's been very intentional. I know, very intentional. Um it was. It was a choice that I or kind of an awakening that I had probably two years ago where I realized that that's kind of the path that I was on, and I wasn't making the people closest to me feel like they were a priority. You know, my my mom said to me one time that yeah, that she doesn't call me because I don't have time for her, or or I'm busy, you know, and and that's something that I I have heard, yeah, like, oh well, I know you're I'm not gonna bother you, I know you're busy, you know, or something happens at the salon and they're like, Well, we didn't want to tell you because we know you're busy. I'm like, Yeah, I don't want that. Yeah, you know, and so that's a choice. Being busy is a choice for sure. And I used to glamorize that, I think, to a point where you know, people are like, Oh, how are you? Oh, I'm so busy.

SPEAKER_02 1:13:10

Yeah, like why do why do we I was just thinking that when you're saying that because I think when I talk to people and people ask, Oh, how's it going? Yeah, oh it's going great. It's super busy, but it's going awesome, you know. And I think, and I've thought about that a lot, probably more over the last six months, where I'm like, I mean, I am busy, but it's not a bad thing.

SPEAKER_00 1:13:30

No.

SPEAKER_02 1:13:30

And when I say I'm really busy, it kind of sounds negative. I'm like, oh, I'm so busy.

SPEAKER_00 1:13:37

Yeah, I'm so stressed and this.

SPEAKER_02 1:13:38

It's like, oh, do you have time for this? And so having people say that to you, and I've heard the same things like and and then pretty soon people stop asking you. And I have a r I have a really hard time saying no to things.

SPEAKER_00 1:13:50

I know, me too.

SPEAKER_02 1:13:52

So it's nice that people don't ask, but then you start feeling like I wish somebody would ask me.

SPEAKER_00 1:13:57

Yeah, and then and then you're like, Well, why didn't you ask? Well, you you never can. You're always didn't want to bother you. No, yeah. I I I don't I don't want that. Yeah, I really so I I'm so I am not there yet. Okay for sure. I will say that. It's been a choice and uh especially with my family.

SPEAKER_03 1:14:15

Yeah.

SPEAKER_00 1:14:16

You know, I missed out on a lot when I first moved here.

SPEAKER_03 1:14:19

Okay.

SPEAKER_00 1:14:20

And I, you know, whether that was like in immigration when I first moved here and then COVID, I couldn't go home for two years. Yeah. And I I missed out on a lot of things. Um, and so it's it's a choice now to to prioritize them and to spend as much time with them as I can.

SPEAKER_03 1:14:39

That's awesome.

SPEAKER_00 1:14:39

And so, yeah, so when I'm gone, I I hope that I made people feel like I had time for them.

SPEAKER_02 1:14:45

Yeah. Do you struggle with, and I and this is just now I'm shooting off the hip here out out of my brain. Do you find when you have time, when like like all of a sudden the business is taking care of itself and you've got time, do you pack it with something else?

SPEAKER_00 1:15:01

Absolutely. Yeah. Yeah.

SPEAKER_02 1:15:02

See, that's my problem too.

SPEAKER_00 1:15:04

Sitting still hard. Yeah.

SPEAKER_02 1:15:06

I I um because I think about those closest to me, and I feel like, yeah, I mean, I'm listening to you speak, and I'm thinking, like, yeah, I don't I don't know that I make the time and then when I'm spending the time, is that time in the present mode with them?

SPEAKER_03 1:15:25

Right.

SPEAKER_02 1:15:25

Versus, oh, I gotta check my emails, I gotta respond to this, or somebody said this, I gotta do that.

SPEAKER_00 1:15:30

Yeah.

SPEAKER_02 1:15:30

And and that is the that is probably one of the toughest things for me is to be able to go.

SPEAKER_00 1:15:35

You're turning it off.

SPEAKER_02 1:15:37

Yeah. Because I don't know, I don't know how. I mean, th and and I think part of it is that feeling of I have this responsibility to make sure all of this stuff is being juggled, yeah, and nobody can do it as good as I can.

SPEAKER_03 1:15:49

Of course not.

SPEAKER_02 1:15:51

I'm like, that's all the colors. Man, listening to you talk is making me feel really I'm sorry. No, I'm just but it it it's making me realize though that yeah, I mean, and how do you how do you make that the priority? Or does it need to be the actual priority of everything, or just in that moment, and you'd have to make time, schedule it, I don't know, put it on your calendar.

SPEAKER_00 1:16:13

I mean, yeah, time blocking, whatever. I don't know. But it it is it's a choice, and it you know, you we've I think as any business owner, there's always gonna be a thousand other things to do, right? We all have the same time in the day. Yeah, and we're choosing whether we're gonna stress out about the five things that didn't get done or not. So my uh so Rich taught me very early on to pick three. So I try to pick three, my top three priorities for that day. And if you get those done, then hey, it was a successful day, right? Because we can always fill our time with a thousand other things. Always. Yeah. Always, always never ends.

SPEAKER_02 1:16:53

What else do we need to know about Colair or Dallas?

SPEAKER_00 1:16:56

Oh my gosh.

SPEAKER_02 1:16:57

What what do you do in your spare time? I mean, when you're not snowboarding.

SPEAKER_00 1:17:02

I'm very involved with the Chamber of Commerce.

SPEAKER_02 1:17:04

I know.

SPEAKER_00 1:17:05

That's my hobby.

SPEAKER_02 1:17:06

Women empowered.

SPEAKER_00 1:17:07

That's my hobby. Um, no, you know what? I joke.

SPEAKER_02 1:17:10

I have you done Gilbert Leadership yet?

unknown 1:17:12

No.

SPEAKER_02 1:17:12

Dude, I know you've got time now.

SPEAKER_00 1:17:14

I want to, I want to. One day.

SPEAKER_02 1:17:17

Yeah, maybe next year.

SPEAKER_00 1:17:18

Maybe next year. Yeah. No, I I I would really like to do it.

SPEAKER_02 1:17:21

Ten years in.

SPEAKER_00 1:17:23

Yeah. Yeah. Maybe next year. There you go. Okay. All right. You heard it here first.

SPEAKER_02 1:17:27

Yeah. So what do you do? Are you do you like crochet? Needle point?

SPEAKER_00 1:17:32

No. I mean I could, but you know, I something that I know about myself. I'm I'm a very I'm a creature of habit and I know that I need that downtime, or I do get really stressed out and overwhelmed. I have to have things like physically on my calendar to make me stop working, or I will also, I mean, I I could be there the other night. I was there till 10 o'clock at night. It's like I didn't need to be making spreadsheet. I could be at home in my office working on a spreadsheet, but um, but it I mean it's I love it. So you know, it's it's it's a choice. But I do I schedule things so that I have to physically leave and go there and do that. So um there's different uh I love obviously self-care, but I'm like the last person to get a facial. Do as I say, not as I do, but I should do them a lot more than I do. But I do like going outside and doing, I'll do like a sauna. I've gone to the same place on Tuesdays for years to go to and do a sauna session. And uh you guys don't have saunas in this we don't, no, no, no. We have the red light panels, but yeah. So I go go and do that or just different sort of self-care things. Um, you know, working out. I know that that's really important to my mental health and just staying in a in a good routine. And as soon as that routine's thrown off, I I am not my best self. So I know that that's important. Yeah, yeah. And we stress that with our team too. Like we're very um uh we're very respectful of their schedules and their times, and we do let them, even though they're employees, we we really let them have a lot of control over their schedules, at least the providers for sure, right? We've we have to have front desk girls there, but yeah, um the providers, yeah, we we uh uh give them a lot of flexibility because that work life balance, you know, the family time is so important.

SPEAKER_02 1:19:28

Well, and especially if they're single moms. Yes, I mean I don't you know you've gotta make sure that they can take care of the household stuff that they need to.

SPEAKER_00 1:19:35

So exactly, yeah. So yeah, so those so and then in my downtown, I mean I'm fortunate I I travel a lot and I love to do that. So I just I said it's in the Bahamas last week.

SPEAKER_03 1:19:48

Nice.

SPEAKER_00 1:19:48

My uh aunt and uncle have a home there, and so my parents were there, and I'm like, all right, I'll it was a Monday and I booked a flight and I was there on Saturday. Nice. So last minute, but uh I love to travel a lot. I love hockey, so um you know playoffs just starting. My my schedule is full or the flames. The Oilers to my my brother's dismay.

SPEAKER_03 1:20:12

Okay.

SPEAKER_00 1:20:12

Yeah, I'm a huge Oilers fan. Okay. So right now that's what I do in my spare time.

SPEAKER_02 1:20:18

Love watching hockey.

SPEAKER_00 1:20:19

Watch, yeah.

SPEAKER_02 1:20:20

I haven't watched as much lately. I used to watch I had season tickets to the when I lived in Spokane, I had season tickets to the Chiefs, which is triple A.

SPEAKER_03 1:20:29

Yeah.

SPEAKER_02 1:20:29

But we loved it because all those guys are just every night there's a fight. You know, it's like they play as like they're trying to get in.

SPEAKER_03 1:20:37

Yeah, you know, yeah.

SPEAKER_02 1:20:38

And it's crazy is Pat Falloon, Ray Whitney, and Trevor Kidd all came out of there. So Trevor was with Calgary, Ray Whitney played with the Sharks, and then I think he played down here, and then Pat Falloon actually played for the Coyotes as well for a bit. But I watched all those guys kind of grow up in that.

SPEAKER_00 1:20:58

But I yeah, my heart's still broken about them leaving season tickets when they were at Mullet. It was great.

SPEAKER_02 1:21:05

Mullet was awesome to watch it there.

SPEAKER_00 1:21:07

I know. I'm so sad.

SPEAKER_02 1:21:09

The fact that they couldn't get the community to realize that he was gonna pay for the entire thing himself.

SPEAKER_00 1:21:16

I know that and that's all it was is just misinformation. Yeah.

SPEAKER_02 1:21:20

Yeah. I know. So hopefully when they moved, when we first moved down here, they were playing at what we called the Purple Palace, but whatever it is where the Suns play now, I don't know what it's called. But then they when they moved out to Glendale, I think I saw one match in Glendale.

SPEAKER_00 1:21:35

I know, and that's too bad. It was so far.

SPEAKER_02 1:21:36

Yeah, I know. Then when they start talking about moving back to Tempe, I'm like, oh man, that's awesome. And then we had an opportunity to see a few different games at mullet, and that was a blast. Because that's a small arena. It is, yeah.

SPEAKER_00 1:21:50

You're like right there, yeah. Yeah, yeah. We were right on the glass, and it was it was more for me because uh yeah, I mean, I grew up being a hockey fan, so I wanted to see the Canadian teams coming, right? Um, and so yeah, we had yeah, great great seats there to see see my teens, and then they left us.

SPEAKER_02 1:22:10

But they'll be back.

SPEAKER_00 1:22:12

I hope so. We're we're trying.

SPEAKER_02 1:22:14

I think they'll be back. I think they'll be back.

SPEAKER_00 1:22:16

We'll see what happens.

SPEAKER_02 1:22:17

Well, hey, thank you for coming on. Thank you. I really appreciate it. Everybody who comes on gets a gift.

SPEAKER_03 1:22:22

Okay.

SPEAKER_02 1:22:22

So I'm gonna give you a gift, uh, and it's nothing super, super exciting, but it's personalized. Um, you get a challenge coin, and then I don't know if you know Roxy, but uh so the glasses, it's the same as this one I've been drinking out of. It says I went above and beyond, and then Roxy has personalized it on the back.

SPEAKER_00 1:22:41

So it's got Dallas on the back, and then we've got a good community here. Oh yeah, yeah, yeah.

SPEAKER_02 1:22:50

I love it. I'm excited.

SPEAKER_00 1:22:51

I'm going golfing with the group in a couple weeks. Oh, nice. I know.

SPEAKER_02 1:22:55

Nice. I get to have shoulder surgery on Monday, so I'm oh sorry. Done with golf for a little while.

SPEAKER_00 1:23:01

Sorry.

SPEAKER_02 1:23:02

Yeah. So, but hey, thank you very much. I really appreciate it.

SPEAKER_00 1:23:06

Appreciate you.

SPEAKER_02 1:23:08

Yeah, it's good to get to know you better.

SPEAKER_00 1:23:09

Me too. This is Dallas Sloan, and I went above and beyond.