The Modern Insurance Agent
What happens when a millennial couple dives headfirst into the insurance world, scales a million-dollar remote business, and decides to share their journey with the world? You get The Modern Insurance Agent!
Join David and Elle Denning as they peel back the curtain on the messy, magical, and often hilarious realities of entrepreneurship. From the joys (and challenges) of working together as a couple to running remote teams and traveling the globe, this podcast is your behind-the-scenes look at building a business and a life you love.
The Modern Insurance Agent
AI, CRMs & Culture: How Justin Brock Built a $20M Medicare Empire
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How does an insurance agency go from zero to $20M+ in revenue without losing its culture, control, or vision?
In this episode of The Modern Insurance Agent Podcast, host David Denning sits down with Justin Brock, CEO of Bobby Brock Insurance, creator of Medicare Guru, and one of the most influential voices in the insurance space today.
Justin breaks down the real playbook behind scaling, from hiring and leadership to AI, CRMs, and building tech stacks that actually work for agents not against them.
💡 Inside this episode, you’ll learn:
âś… How AI is reshaping insurance operations (and why the winners will be builders, not just producers)
✅ CRM strategy: GoHighLevel vs. Custom Systems — what scales, what breaks, what actually matters
✅ Why most agency owners fail the “marketing vs. operations” balance (and how to fix it fast)
✅ The mindset shift from hustler to CEO—and what changes when you have 65 employees + 4,000 agents
âś… His rule for culture-based hiring that filters out ego and keeps teams aligned long-term
If you’re serious about scaling your agency, mastering your data, and using AI + automation without losing the human side, this episode is your roadmap for the next 24 months in the insurance industry.
đź”— Connect with Justin Brock:
Instagram – Instagram.com/thejustinbrock
YouTube – YouTube.com/justinbrock
Website – https://justinbrock.com/
LinkedIn – LinkedIn.com/in/thejustinbrock
Connect with Us:
🔗Download the resources & access the full podcast library – jumpstartgonow.com/podcast
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Ready to become the agent clients trust and refer to their friends? Start by building your personal brand, using social media effectively, and prioritizing relationships over transactions. Let’s change the way people see insurance one client at a time! 🚀
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