In-Service EMS Podcast
In-Service is a podcast for EMTs, paramedics, and EMS leaders who want to stay informed, inspired, and ready for anything. Hosted by a 30-year veteran of emergency medical services, this show covers EMS leadership, field operations, clinical best practices, and real-world challenges faced by first responders. Each episode features interviews with experts and frontline professionals offering practical insights, career advice, and tools to grow in today’s fast-changing EMS landscape.
Episodes
19 episodes
Why EMS Leaders Fail: Executive Coaching, Burnout, and the Leadership Gap | David DiNapoli
Jason Falvey sits down with Dave DiNapoli (former EMT/paramedic, police officer, police chief; now an executive coach) to unpack why strong clinicians often struggle once they step into leadership. Coaching isn’t about giving answers — i...
•
Episode 20
•
58:34
Between the Street and the Hospital: Fixing Trust in EMS Care | Carey & Eberly
The relationship between EMS and hospitals doesn’t begin at the doors of the emergency department—it’s tested there.In this episode of In-Service, Jason sits down with Brandon Carey and Eric Eberly, two professionals who have wo...
•
Episode 19
•
1:16:28
First Blood: Why EMS Can't Wait for Prehospital Blood | Dave Kleiman
In this episode of In-Service: The EMS Podcast, Jason Falvey sits down with Dave Kleiman, a U.S. Army medic turned veteran paramedic, to explore why prehospital blood is no longer a future concept, but a present-day necessi...
•
Episode 18
•
1:21:49
Between Expectations and Reality: Where EMS Stands Today | Chad Black
In this deeply candid and wide-ranging conversation, Jason Falvey sits down with Chad Black, longtime EMS leader and Chairman of the Georgia EMS Association, to confront a hard truth: much ...
•
Episode 17
•
1:26:46
Paramedic Training Pipeline: From Zero to Hero
Paramedic Training Pipeline: Zero to Hero with Andrea, Tyler & MitchellWhat really happens when someone goes from citizen to paramedic in the fastest pathway EMS offers? In this raw, funny, and unexpectedly emotional episode, ...
•
Episode 16
•
1:21:49
Neurodivergence in EMS: Different Wiring, Same Mission
In this episode, Jason sits down with paramedic Ian McGuigan and his EMT partner Marcia McCollum for an honest, deeply human conversation about what it means to be neurodivergent in EMS—and why it can be a superpower on scene. Ian shares his jo...
•
Episode 15
•
1:35:10
Behind the Sirens: Women, Work, and the Weight of EMS
In this powerful and unfiltered episode of In-Service: EMS Podcast, Jason sits down with three extraordinary paramedics — Carra Rau, Eve Moody, and Mary Glasgow Brown — for an honest look at what it truly means to be a woman working in emergenc...
•
Episode 14
•
1:03:07
Managing Tasks, Leading People: The Leadership Mindset of Chief Brian McNeeley
In this episode of In-Service, we sit down with a seasoned EMS leader who understands that great leadership begins in the field.Assistant Chief Brian McNeeley oversees countywide EMS operations in Montgomery County...
•
Episode 12
•
51:59
Designated Survivor: A Conversation in Command
In this episode of In-Service, host Jason Falvey pulls back the curtain with the EMS supervisors who keep our operation running every day. From juggling calls and managing crews to those late-night decisions no one ever sees, th...
•
Episode 11
•
1:32:27
From Partners to Paramedics: Growth and Lessons from Matt Moughalian and Christian Whelan
In this episode of In-Service EMS Podcast, we sit down with Matt Moughalian, a seasoned paramedic with a decade of frontline experience, and Christian Whelan, his former EMT partner and now a newly minted paramedic. Toget...
•
Episode 10
•
1:06:27
From Rookie to Respected: Building Excellence in EMS with John Duplantis & Logan Durham
In this episode of In-Service, we sit down with two paramedics at very different stages of their EMS journeys. John Duplantis, with over 30 years of clinical experience and a reputation for calm leadership under pressure, shares...
•
Episode 9
•
52:45
Calls, Care, and Communication: Soft Skills in EMS with Jed Durden & Crystal Rimert
In this episode of In-Service, we explore the critical role of soft skills in EMS with Jed Durden and Crystal Rimert. From effective communication and de-escalation techniques to building rapport with neurodivergent and autistic ...
•
Episode 8
•
1:17:45
Beyond 911: How MIH Transforms Patient Outcomes with Derek Hofmann
In this episode of In-Service: The EMS Podcast, host Jason Falvey sits down with Derek Hofmann, a paramedic nurse working in Mobile Integrated Healthcare (MIH)—a model that’s transforming how communities receive care. Der...
•
Episode 7
•
39:04
Calm Under Pressure: Medical Director Insights with Dr. Malcom
In this episode of In-Service, we sit down with Dr. George “Ed” Malcom III, Emergency Department Medical Director at a Trauma Center in Metropolitan Atlanta. Dr. Malcom is a board-certified emergency physician whose career is defined b...
•
Episode 6
•
35:44
High Pressure at 3,000 Feet: The Flight Paramedic Journey of Greg Gallaher
In this episode of In-Service, we sit down with Greg Gallaher, an experienced Flight Paramedic whose career has taken him from the streets to the skies. Greg shares what it takes to thrive in one of the most demanding roles in e...
•
Episode 5
•
1:07:58
On the Stand: Preparing EMS for Trial with Prosecutor Damion Overstreet
In this episode, Jason Falvey interviews Prosecutor Damion Overstreet to discuss how paramedics and EMTs can prepare for trial. EMS professionals often face high-stakes situations when called to testify in court, and the courtroom atmosphere ca...
•
Episode 4
•
50:02
When the Sirens Fade: The Other Front Line with Nancy Wesselink
After the sirens have quieted and the immediate chaos subsides, the true challenges for first responders often start. In an insightful and impactful discussion, Nancy Wesselink, a seasoned expert in Critical Incident Stress Management, delves i...
•
Episode 3
•
35:31
From the Flight Line to the Front Line: Merritt Riner’s EMS Legacy
Today’s guest is a true EMS icon. With over four decades of experience across ground and air medicine, Merritt Riner has not only witnessed the evolution of prehospital care—he’s helped shape it. A seasoned paramedic, former flight medic, and c...
•
Episode 2
•
32:29
High Plains & Higher Stakes: EMS Leadership with Derek Hendren
In the debut episode of In-Service: The EMS Podcast, we sit down with Derek Hendren, a seasoned paramedic and leader whose roots stretch from the rural landscapes of Wyoming to the fast-paced demands of Metropolitan Atlanta. Now serving as the ...
•
Episode 1
•
34:47