In-Service EMS Podcast
In-Service is a podcast for EMTs, paramedics, and EMS leaders who want to stay informed, inspired, and ready for anything. Hosted by a 30-year veteran of emergency medical services, this show covers EMS leadership, field operations, clinical best practices, and real-world challenges faced by first responders. Each episode features interviews with experts and frontline professionals offering practical insights, career advice, and tools to grow in today’s fast-changing EMS landscape.
Episodes
25 episodes
Beyond the Protocol: From Technician to Clinician in EMS | Hoffman & Manavi
In this episode of In-Service: EMS Podcast, Jason Falvey sits down with veteran paramedics Brinker Hoffman and David Manavi for an honest and wide-ranging discussion about the realities of modern EMS. Drawing from decades o...
More Than Lights and Sirens: Redefining EMS as Healthcare | Israel Contreras
In this episode of In-Service: EMS Podcast, Jason sits down with Israel Contreras for a deep conversation about the future of EMS and the growing shift from a transportation-based model to a true healthcare delivery system. Israel, cur...
Toxic EMS Culture: Ethical Drift, Burnout & Leadership Failures | Dave DiNapoli
This episode digs into the real-world side of values, ethics, and culture in EMS—where the decisions are rarely clean and the consequences are never theoretical. Dave DiNapoli brings the conversation out of the classroom and onto the truck, exp...
The Clinical Expansion of EMS: Blood, Ultrasound, and RSI | Michael Henry & Eric Falvey
This episode of In-Service: The EMS Podcast dives into the evolving edge of prehospital care, exploring how advanced interventions like RSI, blood products, and ultrasound are reshaping what it means to be a paramedic. Jason sits down with Mich...
From Tactical Leader to System Thinker | Wayne Sandford
In this episode of In Service, Jason Falvey sits down with Wayne Sandford for a wide-ranging conversation on leadership, scale, and service across more than five decades in the fire service. From his beginnings as a firefighter in East...
“Sign Here”: The Most Dangerous Decision a Paramedic Can Make in EMS | Paul Girard
This episode is a blunt, practical deep-dive into why patient refusals are the most dangerous decision a paramedic can make—not because the paperwork is hard, but because the mindset shifts: crews treat refusals like “not a real...
Why EMS Leaders Fail: Executive Coaching, Burnout, and the Leadership Gap | David DiNapoli
Jason Falvey sits down with Dave DiNapoli (former EMT/paramedic, police officer, police chief; now an executive coach) to unpack why strong clinicians often struggle once they step into leadership. Coaching isn’t about giving answers — i...
Between the Street and the Hospital: Fixing Trust in EMS Care | Carey & Eberly
The relationship between EMS and hospitals doesn’t begin at the doors of the emergency department—it’s tested there.In this episode of In-Service, Jason sits down with Brandon Carey and Eric Eberly, two professionals who have wo...
First Blood: Why EMS Can't Wait for Prehospital Blood | Dave Kleiman
In this episode of In-Service: The EMS Podcast, Jason Falvey sits down with Dave Kleiman, a U.S. Army medic turned veteran paramedic, to explore why prehospital blood is no longer a future concept, but a present-day necessi...
Between Expectations and Reality: Where EMS Stands Today | Chad Black
In this deeply candid and wide-ranging conversation, Jason Falvey sits down with Chad Black, longtime EMS leader and Chairman of the Georgia EMS Association, to confront a hard truth: much ...
Paramedic Training Pipeline: From Zero to Hero
Paramedic Training Pipeline: Zero to Hero with Andrea, Tyler & MitchellWhat really happens when someone goes from citizen to paramedic in the fastest pathway EMS offers? In this raw, funny, and unexpectedly emotional episode, ...
Neurodivergence in EMS: Different Wiring, Same Mission
In this episode, Jason sits down with paramedic Ian McGuigan and his EMT partner Marcia McCollum for an honest, deeply human conversation about what it means to be neurodivergent in EMS—and why it can be a superpower on scene. Ian shares his jo...
Behind the Sirens: Women, Work, and the Weight of EMS
In this powerful and unfiltered episode of In-Service: EMS Podcast, Jason sits down with three extraordinary paramedics — Carra Rau, Eve Moody, and Mary Glasgow Brown — for an honest look at what it truly means to be a woman working in emergenc...
Managing Tasks, Leading People: The Leadership Mindset of Chief Brian McNeeley
In this episode of In-Service, we sit down with a seasoned EMS leader who understands that great leadership begins in the field.Assistant Chief Brian McNeeley oversees countywide EMS operations in Montgomery County...
Designated Survivor: A Conversation in Command
In this episode of In-Service, host Jason Falvey pulls back the curtain with the EMS supervisors who keep our operation running every day. From juggling calls and managing crews to those late-night decisions no one ever sees, th...
From Partners to Paramedics: Growth and Lessons from Matt Moughalian and Christian Whelan
In this episode of In-Service EMS Podcast, we sit down with Matt Moughalian, a seasoned paramedic with a decade of frontline experience, and Christian Whelan, his former EMT partner and now a newly minted paramedic. Toget...
From Rookie to Respected: Building Excellence in EMS with John Duplantis & Logan Durham
In this episode of In-Service, we sit down with two paramedics at very different stages of their EMS journeys. John Duplantis, with over 30 years of clinical experience and a reputation for calm leadership under pressure, shares...
Calls, Care, and Communication: Soft Skills in EMS with Jed Durden & Crystal Rimert
In this episode of In-Service, we explore the critical role of soft skills in EMS with Jed Durden and Crystal Rimert. From effective communication and de-escalation techniques to building rapport with neurodivergent and autistic ...
Beyond 911: How MIH Transforms Patient Outcomes with Derek Hofmann
In this episode of In-Service: The EMS Podcast, host Jason Falvey sits down with Derek Hofmann, a paramedic nurse working in Mobile Integrated Healthcare (MIH)—a model that’s transforming how communities receive care. Der...
Calm Under Pressure: Medical Director Insights with Dr. Malcom
In this episode of In-Service, we sit down with Dr. George “Ed” Malcom III, Emergency Department Medical Director at a Trauma Center in Metropolitan Atlanta. Dr. Malcom is a board-certified emergency physician whose career is defined b...
High Pressure at 3,000 Feet: The Flight Paramedic Journey of Greg Gallaher
In this episode of In-Service, we sit down with Greg Gallaher, an experienced Flight Paramedic whose career has taken him from the streets to the skies. Greg shares what it takes to thrive in one of the most demanding roles in e...
On the Stand: Preparing EMS for Trial with Prosecutor Damion Overstreet
In this episode, Jason Falvey interviews Prosecutor Damion Overstreet to discuss how paramedics and EMTs can prepare for trial. EMS professionals often face high-stakes situations when called to testify in court, and the courtroom atmosphere ca...
When the Sirens Fade: The Other Front Line with Nancy Wesselink
After the sirens have quieted and the immediate chaos subsides, the true challenges for first responders often start. In an insightful and impactful discussion, Nancy Wesselink, a seasoned expert in Critical Incident Stress Management, delves i...
From the Flight Line to the Front Line: Merritt Riner’s EMS Legacy
Today’s guest is a true EMS icon. With over four decades of experience across ground and air medicine, Merritt Riner has not only witnessed the evolution of prehospital care—he’s helped shape it. A seasoned paramedic, former flight medic, and c...
High Plains & Higher Stakes: EMS Leadership with Derek Hendren
In the debut episode of In-Service: The EMS Podcast, we sit down with Derek Hendren, a seasoned paramedic and leader whose roots stretch from the rural landscapes of Wyoming to the fast-paced demands of Metropolitan Atlanta. Now serving as the ...