Eva Minkoff and I discuss some of the biggest mistakes you can make in implementing AI and ways to counteract them. We touched on- The real first question to ask when considering AI- The importance of trust- The rate of implementati...

Rush Shah, a fractional CFO to healthcare businesses, joined me for a chat about how strategic finance can truly transform your life and your business results. We touched on:Looking forward vs into the pastBuilding dashboar...

Employee compensation is a critical function in clinic leadership. Get it wrong and you'll have turnover, poor employee performance, and unhappy physicians. Get it right and you will unlock productivity and patient satisfaction. Lis...

Elise Levine and I chatted about revenue growth, managing claims, and getting paid as an ophthalmology practice. Elise is the Chief Experience Officer for Eye Med Management Solutions and if you care about revenue in your clinic (li...

Ryan and I chatted about- Optimizing your patient feedback- The ONE simple thing that can improve patient experience- How to change a bad patient review- And more! Contact Ryan at ryan@satisfiedpatient.com.