In this episode, I make the business case for appreciation in eye care and show how to turn recognition into a daily leadership habit. From a smarter Employee of the Month to one-on-ones that build trust, I map the moves that keep great people ...

Ever wonder how to get more engagement on LinkedIn? Sheikh Ali is here to debunk the myths of LinkedIn and help you get noticed and grow your presence. We touched onThe best times to post on LinkedInWhy LinkedIn...

Ever feel like your clinic is working hard but not quite working together? We dig into four leadership books that cut through the noise and give you practical frameworks for trust, culture, feedback, and recognition—tools you can use the same d...

Barbra Dey shared her knowledge to help optometrists and ophthalmologists to optimize the profits and patient experience in their optical department. We talked about- Leadership- The value of optical- How you view optical helps crea...

In this episode of Eye Care Leadership Live, I answer the question "What is HR?" So many people get a scrunched-up look on their face when I talk about HR. Or, they have a conception about HR that's been informed by really bad exper...

We are re-branding the show!With my passion for eye care and serving that industry, I've decided to devote this show's content exclusively to eye care and ophthalmology. I will continue to bring knowledge and guests related t...

Alethea Bryant and I discussed the unique issues facing therapists of all types: acupunture, massage, behavioral health, occupational/physical therapists and more. Some of what we covered areThe importance of empathy H...

Affirmations have gone mainstream. Healthcare leaders will benefit from a daily reset where you can connect your goals with positive words of encouragement. I hope these affirmations provide some clarity and positivity in your day. Replay them ...

Eva Minkoff and I discuss some of the biggest mistakes you can make in implementing AI and ways to counteract them. We touched on- The real first question to ask when considering AI- The importance of trust- The rate of implementati...

Rush Shah, a fractional CFO to healthcare businesses, joined me for a chat about how strategic finance can truly transform your life and your business results. We touched on:Looking forward vs into the pastBuilding dashboar...

Employee compensation is a critical function in clinic leadership. Get it wrong and you'll have turnover, poor employee performance, and unhappy physicians. Get it right and you will unlock productivity and patient satisfaction. Lis...

Elise Levine and I chatted about revenue growth, managing claims, and getting paid as an ophthalmology practice. Elise is the Chief Experience Officer for Eye Med Management Solutions and if you care about revenue in your clinic (li...

Ryan and I chatted about- Optimizing your patient feedback- The ONE simple thing that can improve patient experience- How to change a bad patient review- And more! Contact Ryan at ryan@satisfiedpatient.com. 

Neer Patel is an expert in direct care's benefits for you, your family, your staff -- and your providers. We discussedThe cost benefits of direct care The satisfaction of consumers and providers Offering ...

Erich Mattei and I spoke extensively about two distinct, but similar, paths to practice ownership in eye care: the cold-start model and the buy/acquire model. Erich's knowledge in helping clinicians to build businesses really shined through. We...

Had an incredibly stimulating conversation with Philip Isham. Philip is a consultant to ophthalmology practices and he has an immense background of experience in healthcare leadership. We touched on: Living your values.

Patrick and I covered the topic of burnout and stress at work in healthcare. He provided actionable tips to help you manage your own stress and the stress of your team:- How to reclaim yourself during stress- How to create psycholog...

Hayley and I discussed how she has created a world class culture at Boling Vision in Northern Indiana. We discussed:HiringCore Values The Denison culture framework And much more! 

Robin Clayton was my guest for this episode and we touched onLicensingCredentialingTrends in new healthcare businessPitfalls of starting a new healthcare businessRobin can be found at pd360llc...

I chatted with healthcare recruiting pro Sean DeVore. We touched on:Hiring for cultureChecking references The importance of character in hiring for healthcare Hiring overseas staffAn...

In this episode, I share tips to make performance review season a success for healthcare clinics. 

My guest this week is Guido Piquet from Mann Eye Institute in Texas, a practice with many locations and almost 50 eye care providers including physicians and optometrists in many subspecialties such as cornea, glaucoma, retina and more. 

My guest today is Kyle Fogarty of Polus Health, a clinical research recruitment tool which combines human and AI power in a HIPAA compliant platform to improve research recruiting success. Kyle talks about whether clinical research ...

Are you a practice administrator in ophthalmology or another clinical healthcare specialty? I have bad news for you - 80% of your thoughts are negative. And yet, your mind is your most valuable asset. The goo...

"Networking" has a negative connotation for some, but it is increasingly important in our fragmented society. Human relationships will (seemingly) always continue to matter, and perhaps moreso as AI begins to take over routine tasks. <...