"Nice Business!" Podcast

Clarity Is Kindness: Inside a Post-Merger Culture Rebuild

Richard Train Season 1 Episode 3

When 14 businesses become one, the hardest part isn’t the org chart… it’s the humans. 

We ask Catalyst MedTech CEO: Marty Shirley about how he rebuilt culture after a seismic merger: opening direct access to leadership, making “everything is personal,” co-authoring performance plans, offboarding with dignity (and welcoming “boomerangs”), and using purpose as a filter for strategy. We get into managers vs. leaders, clarity as kindness, and turning 13 regional playbooks into one “lather, rinse, repeat” operating system, all while keeping the patient at the center.

You’ll learn:

  • How to communicate scary change without spin
  • A framework for compassionate exits (and why some people come back)
  • Turning many good processes into one great standard
  • Using purpose to decide what to keep, sell, or sunset