Cybersecurity Fatigue, AI Threats, and What Enterprises Must Do Next: Insights from Sanjay Deo

Welcome back to The Amplitude of Tech podcast, produced by Amplix, where we bring together technology thought leaders and enterprise executives to explore the forces reshaping customer and employee experience.

In this episode, Shawn Cordner sits down with Sanjay Deo, founder of 24By7Security and now part of Amplix, to unpack the rapidly evolving cybersecurity landscape in 2025 — and why every digital transformation initiative must now include embedded security from day one.

Sanjay discusses the rise of AI-enabled cybercrime, the explosion of ransomware attacks, and why enterprises are becoming increasingly fatigued, desensitized, and vulnerable to sophisticated threats. He also shares practical advice for CISOs and IT leaders on building defensible cybersecurity investments, preparing for AI-driven social engineering, and creating a culture of cyber resilience across the organization.

The conversation covers:

• Why cybersecurity must be embedded in all CX, AI, and IT transformation projects
• How AI has changed the scale, speed, and sophistication of cyberattacks
• Human behavior as the enterprise’s biggest vulnerability — and how to fix it
• The importance of MFA, immutable backups, tabletop exercises, and cyber insurance frameworks
• How CISOs can quantify risk, justify investment, and communicate effectively with the board
• The growing need for operational resilience, not just cybersecurity

If your organization is navigating digital transformation, adopting AI, or modernizing its CX and IT stack, this episode delivers timely insights to help you strengthen your cybersecurity posture and reduce enterprise risk.