The "How we do small things" Podcast
All things hospitality, most things Countryside.
True hospitality is about making big impacts from small actions. This podcast explores the world of service to others, hospitality, private clubs and everything big and small that makes serving others special and meaningful. Memorable experiences are created in the details, the small things….because “How we do small things is how we do all things”…
What small thing did you see, experience or do recently that made a big impact??
The "How we do small things" Podcast
Latest Episodes
Chef 2 Chef Jay Herman and Matthew Gilbert
What does it really take to create an extraordinary hospitality experience?In the Season 2 premiere of How We Do Small Things, Joe and Executive Chef Jay sit down with Matthew Gilbert of Medinah Country Club for a wide-ranging c...
Episode 23 - Thoughts on the National Restaurant Show....
2.5 million square feet of convention space....to say the National Restaurant Show was overwhelming is an understatement. But we're glad we had the opportunity to attend. We had some quality time discussing pizza, sampling new food and products...
Episode 22 - We "Mayde" it!!!
What was it like the first season back in the clubhouse? That's the discussion on the table in this episode with Scott, Chef Jay and Joe. Yes....We made it. Season started in July with members over the top excited to get back into the club and ...
Episode 21 - 40 Years of Marketing and Communications
Three questions...1. How has marketing and communications changed in 40 years?2. How has communications at Countryside changed in 20 years?3. How do you continue growing a 20 year solid foundation of communications?