The "How we do small things" Podcast
All things hospitality, most things Countryside.
True hospitality is about making big impacts from small actions. This podcast explores the world of service to others, hospitality, private clubs and everything big and small that makes serving others special and meaningful. Memorable experiences are created in the details, the small things….because “How we do small things is how we do all things”…
What small thing did you see, experience or do recently that made a big impact??
The "How we do small things" Podcast
Latest Episodes
Episode 22 - We "Mayde" it!!!
What was it like the first season back in the clubhouse? That's the discussion on the table in this episode with Scott, Chef Jay and Joe. Yes....We made it. Season started in July with members over the top excited to get back into the club and ...
Episode 21 - 40 Years of Marketing and Communications
Three questions...1. How has marketing and communications changed in 40 years?2. How has communications at Countryside changed in 20 years?3. How do you continue growing a 20 year solid foundation of communications?
Episode 20 - March Madness in Golf Operations
Another busy month. Another month of record golf rounds. We chat all things golf with our golf ops leadership. We're finishing up our first season back in the club and as expected activity was an all time high. The team discusses the ingredient...
Episode 19 - February 2026 Recap with Scott, Jay, Mike & Joe
In this episode we talk about all kinds of stuff....We recap February, the shortest / longest month of the year. We share some very impressive, almost unbelievable stats...listen closely to learn how many range balls get hit at Countryside...It...
Episode 18 - Membership Marketing w/ Melissa Hansen
Melissa Hansen is the Director of Marketing and Membership at the Olde Cypress in Napes, FL. Throughout her 15+ career in the South Florida Club scene she's become the expert and trendsetter in all things that make joining a club a special expe...