It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
10x Restaurant Sales Without Spending a Dollar More (Restaurant Growth Hack)
Most restaurant owners and managers think people leave because of pay. But here’s the truth, money might attract people, but it’s not what makes them stay. Growth does.
Companies that invest in their team’s development see a 24% increase in performance, 3.5x higher retention, and 218% higher income growth over time. When people feel like they’re learning, growing, and being led with purpose, they’ll choose that over a higher paycheck every single time.
So in this video, break down exactly why that happens and how you can build that same culture inside your restaurant or business. I talk about mindset, leadership, and what I call “posture, picture, and plan.” Because before you can grow others, you have to get your mindset right first.
We’ll dive deep into what it means to think long-term, the infinite mindset and how the best brands in the world keep evolving by competing with themselves, not others.
I’ll show you how hospitality becomes your biggest competitive advantage, why 90% of restaurants focus on the wrong things, and how accountability and follow-up separate good teams from great ones.
If you’re a server who wants to become a manager, a manager who wants to become a GM, or an owner trying to build a 5-star team, this video is for you. It’s about leadership, growth, and mindset, the foundation of every successful business culture.
At the end of the day, it’s not about resources, it’s about being resourceful. It’s not about perfection, it’s about progress. Because when you focus on growth, hospitality, and developing your people, everything else follows.