It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
Latest Episodes
The Crazy Truth Behind Turning $12 to $100M Restaurant Empire
I Found the #1 Mistake Killing Restaurants in 2026 and How to Fix it
How One of America’s Most Profitable Restaurants Built Its Brand on a Shrimp Cocktail
Hot Dog Cart to $750 Million Dollar Empire: The Untold Reason of Portillo's Success
Why Most Restaurants Fail at Training Gen Z — And What Actually Works