It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
Latest Episodes
Top 10 Reasons Restaurant Management Fails
In this podcast, I break down the 8 biggest restaurant leadership problems I’ve seen after working with over 350 restaurants worldwide and evaluating more than 1,000 restaurant operations, from small mom-and-pop shops to multi-million dollar ho...
Restaurant Management Training that Turns Them into Leaders (ROI time)
For this in depth restaurant management training...Preston sits down with rising restaurant leader Camille, to break down the real-world management training that transforms restaurant managers into true leaders.After leaving her photogr...
Coffee Shop Marketing and Branding That Changes Everything l with Coffee Dose founder Jeni Castro
If you think restaurant marketing is just posting pretty food photos… you’re already losing.In this in depth interview, I sit down with Coffee Dose founder Jeni Castro, one of the most disruptive and effective marketers in the coffee an...
Restaurant Manager Training: Step-by-Step to Higher Profits
Restaurant Manager Training: Step-by-Step to Higher ProfitsStruggling with inconsistent staff performance, poor hospitality, or missed revenue opportunities? In this in-depth restaurant manager training, I sat down with a general manage...