It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
Turn Starbucks Failure Into YOUR Success (Here's How)
Starbucks is closing hundreds of locations across the U.S. but that’s not the real story. The real story is why they’re failing… and how you can use their mistakes to grow your own business.
So In this video, I break down:
✔️ The truth behind Starbucks’ decline
✔️ What made them unstoppable in the first place
✔️ The moment they lost focus on innovation and hospitality
✔️ Why their identity crisis is killing performance
✔️ And how you can turn their failure into your success
Whether you run a coffee shop, restaurant, or any business that relies on people, this is your wake-up call. I’ll show you the five phases every thriving business needs in Hospitality:
1️⃣ Advanced Leadership
2️⃣ High-Level Systems
3️⃣ Dynamic Training
4️⃣ Follow-Up Mastery
5️⃣ Accountability
This is the exact framework Starbucks used to dominate and the one that can help you build unstoppable hospitality, retention, and growth in your business today.
Join the Free Live Workshop '1 book + 1 hour Live Training' to Fix Your Restaurant: 🔥 https://join.30percentrule.com/handbook-launch 🔥