It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
The Mindset Training That Makes your Restaurant Employees Profitable
Most people stay stuck in a paycheck-to-paycheck life because they think like everyone else.
So, in this presentation, I show you the exact mindset shift top performers use, and how it completely changes your future in hospitality, leadership, and life.
This shift helped Chick-fil-A beat every other QSR without the best product, how Apple crushed Microsoft by focusing on innovation instead of competition, and why selfless, unconditional hospitality is the most profitable skill in the restaurant industry.
If you want more opportunity, more income, and more growth, it starts with the mindset you carry in your restaurant.
In this podcast you’ll learn:
✔️ Infinite vs. finite mindset (and why almost everyone gets this wrong)
✔️ The real reason Chick-fil-A dominates without the best chicken
✔️ How Apple beat Microsoft by competing with themselves
✔️ Why knowledge isn’t power, but knowledge with action is
✔️ The difference between service and true hospitality
✔️ How selfless, unconditional hospitality makes you more valuable
✔️ How to build relationships, elevate guest experience, and grow faster
✔️ Why doing more than you’re paid for leads to getting paid more than you do
If you’re in hospitality, a restaurant owner, or you want to grow into a top-tier performer, this is for you.