It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
3 Brutal Truths That Keep Your Restaurant From Growth
"What got you here won’t get you there” isn’t just a quote, it’s the reason most restaurants plateau.
In this podcast, I break down the single leadership shift that separates stagnant restaurants to ones that explode in revenue, culture, and consistency.
Because the truth is simple: you can’t run a 2025 restaurant with 2015 leadership.
Gen Z learns differently.
AI is changing how teams communicate.
Post-COVID mindsets have changed what motivates people.
If you don’t evolve your leadership and training, your operation gets left behind.
In this presentation, You’ll learn:
• Why the next generation of staff requires NEW training (not more of the old stuff)
• The exact reason Chick-fil-A beat the entire QSR industry without being the cheapest or the fastest
• How Will Guidara went from a tiny restaurant manager to a multimillionaire hospitality icon
• The true competitive advantage in 2025 (hint: it’s not food, price, or speed)
• The five leadership moves that elevate your venue forever
The demand in the market right now is hospitality, real hospitality.
But it only happens when leadership evolves first and I show you how to do that.
If you want to dominate your category, build a world-class team, and create a guest experience that nobody else can touch… This is for you!