It’s Not You—It’s Your Hospitality
It’s Not You, It’s Your Hospitality is for independent restaurant owners, operators, and leaders who want to build thriving businesses without burning out their teams or losing sight of what hospitality really means.
Hosted by Preston Lee, founder of The 30% Rule, this podcast dives into the systems, leadership strategies, and culture shifts that separate the struggling 90% of restaurants from the top 10% that thrive. With over 20 years in the industry and a decade spent helping major brands grow sales, Preston shares raw stories, proven tools, and hard lessons learned from the front lines.
If you’re tired of high turnover, inconsistent guest experiences, and the endless cycle of training without transformation—this podcast will dive deep into the world of Hospitality and show you how to fix it once and for all.
Because at the end of the day, it’s not you—it’s your hospitality.
It’s Not You—It’s Your Hospitality
The Silent Killer of Successful Restaurants
If your restaurant managers are losing motivation...even the great ones...you’re not alone. After working with hundreds of restaurant brands and analyzing some of the most successful restaurants in the world, I’ve seen the same unfortunate pattern: Successful Restaurants that have amazing culture, strong ownership, great venues… Can STILL get managers to burn out.
In this podcast, I break down why restaurant managers lose motivation AND how owners can fix it with two high-impact systems.
So whether you’re a restaurant owner trying to develop your leadership team or a restaurant manager wondering why you feel burnt out, I go over this in the podcast and i try to give you actionable solutions you can apply right now.
Heres what I go over:
· Why even great managers lose motivation
· How to increase manager efficiency
· How to systematize daily tasks, weekly tasks, and big projects
· How to reduce burnout and turnover
· How to create long-term consistency inside your restaurant
· How to bring back a manager’s drive and confidence
· How to become a high-value GM or multi-unit leader