FlightPlan: Quick Consults
Helping you navigate the turbulence of Veterinary Practice Ownership in 25 minutes or less. After all, your practice didn't come with an owner's manual!
FlightPlan: Quick Consults
Latest Episodes
Dear Brenda: Asking for a Friend | Real Questions. Practical Advice. Better Veterinary Practices.
This episode, Brenda's flying solo — answering the questions listeners have been quietly wondering about but haven't known who to ask!Is your team busier than ever, but the financials still aren't adding up — and you're not sure if it's ...
The Leadership Trap: Managing Everyone the Same Way
Why does one leadership style never work for every employee? Brenda sits down with Debbie Hill, Brandon Hess, and Amy Tipton to make the case that "treat people the way THEY want to be treated" beats the golden rule when it comes to leadership ...
Why Good Teams Still Miscommunicate
If your team cares about doing right by clients and each other, why does communication still go sideways so often? Our panelists dig into that question this episode, and the answer isn't a lack of effort — it's that we all show up wired differe...
The Cost of Hiding Our Humanity
Every day, veterinary teams move from a euthanasia appointment straight into a new puppy visit — and are expected to just switch gears. But what does that emotional whiplash actually cost us, and do we have permission to feel it?In this ...
People Aren't Difficult, They're Different
Why do so many good people struggle to work together? Often it's not a personality clash — it's that high performers don't understand what actually drives their own behavior, let alone anyone else's. In this episode, we break down what the Pred...