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The Digital Servitization Exchange Podcast
Connecting research and practice in the transformation from products to digital services.
The Digital Servitization Exchange Podast explores how manufacturers create and capture value through services and software. Designed for both researchers and practitioners, the podcast brings together academic insight and industry experience to unpack the concepts, challenges, and opportunities driving digital servitization.
Each episode delves into themes such as service innovations, subscription models, industrial IoT, digital platform ecosystems, and organizational transformation. Rather than focusing on individual voices, the podcast emphasizes relevant topics that matter across domains — offering evidence-based perspectives for academics and actionable ideas for business professionals.
By bridging theory and practice, The Digital Servitization Exchange Podcast provides a space where learning flows both ways: from research to real-world implementation, and from practice back to research.
Ideal for: academics, doctoral researchers, industrial leaders, digital transformation managers, service strategists, and anyone shaping the future of digitally enabled services.
The Digital Servitization Exchange Podcast
#31 From Switchgear to Software: Schneider Electric’s Digital Reinvention
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Description:
How does a traditional electrical equipment manufacturer become a global digital services powerhouse?
In this episode, we explore how Schneider Electric transformed from a hardware-driven industrial firm into a leader in software, IoT platforms, and recurring digital services between 2005 and 2025. Through bold acquisitions such as Telvent, Invensys, AVEVA, and RIB Software, the company built deep software capabilities and reshaped its business model around connected products, analytics, and lifecycle services. We unpack the rise of the EcoStruxure platform, the shift toward subscription-based revenue, and how Schneider’s “digital flywheel” now drives more than half of its business.
This case reveals how strategic M&A, platform thinking, and a focus on sustainability can turn industrial hardware into a scalable digital ecosystem.
Key Words:
Schneider Electric, Digital Transformation, Servitization, EcoStruxure, Industrial IoT, Platform Strategy, Software Acquisitions, Recurring Revenue, Digital Flywheel, Energy Management, Industrial Automation, Sustainability Strategy