The People Work Podcast
For service providers, caregivers, and leaders who do people-centered work — and want to find joy in it.
The People Work is a weekly podcast hosted by Alyssa Hicks — hairstylist, educator, mentor, travel agent, and someone who has spent her entire career showing up for people. This podcast exists for everyone in the service industry, healthcare, hospitality, education, and care work who loves what they do and still finds it heavy sometimes.
Because here's the truth nobody talks about enough: when your work revolves around people, joy doesn't come automatically. It's something you practice. And connection — true, human, intentional connection — is the most important skill you'll ever develop in this kind of work.
Every week, Alyssa brings honest conversations, real stories, and practical tools to help you:
→ Choose joy deliberately — even on the hard days
→ Connect more deeply with the people you serve
→ Lead yourself and your team with grace and intention
→ Protect the calling that brought you to this work in the first place
Whether you're a hairstylist, a nurse, a salon owner, a teacher, a caregiver, or anyone who serves people for a living — this podcast was made for you.
Finding joy, purpose, and peace in people-centered work.
New episodes every week. Subscribe wherever you listen to podcasts.
Episodes
4 episodes
Human Connection Is the Most Important Skill Nobody Taught You
Episode 2 — Human Connection Is the Most Important Skill Nobody Taught YouWe talk a lot about customer service. But nobody ever taught us how to actually connect with another human being in the middle of a busy day — when we're tired, t...
Why Joy Is a Practice, Not a Feeling: Choosing Joy in the Service Industry
Episode 2 — Why Joy Is a Practice, Not a Feeling: Choosing Joy in the Service IndustryNobody told me joy was something I'd have to fight for. I thought it would just be there — because I loved my work. Because I chose it.But som...
Who I Am and Why I Started a Podcast About People-Centered Work
Episode 1 — Who I Am & Why I Started a Podcast About People-Centered WorkSome moments stop you in your tracks. This is the one that started everything.In this episode, I share a story from a plane that completely shifted the...