The Mad Food Critic
I spent over forty years in the food service industry, there are behind the scenes problems that need to be talked about and brought out into the open. I am using this podcast to not only expose hidden truths in the industry but be a voice of reason and hopefully find answers for the issues facing restaurant operators as well as patrons of the food service industry. I have been on all sides of the industry, grower, restaurant owner, designer, broker, trainer, written training programs for front of house as well as back of house.
Episodes
9 episodes
WHAT DOES IT COST TO SERVE MEDIOCRITY
I have heard operators say, no one ever complains about our food. Unfortunately, these days people will usually say, "it was fine" To me that is the worst thing someone can say. Yes, you can serve food that is subpar, people will notice, and yo...
DOES YOUR RESTAURANT HAVE AN IDENTITY CRISIS?
In the world of food service, sometimes we get wrapped up in the day to day operations and lose site of some important things, like, who we want to be. This is perfectly normal, but it can also be a perfect storm to unravel what we started out ...
WHAT IS A WOW FACTOR?
Restaurants should always strive to provide a wow experience. It is honestly the fastest way to become a successful restaurant. Let's take a deep dive on what it takes to provide a WOW experience.
TRAINING IS NOT SHOWING THEM WHERE THE FORKS GO
You own a restaurant, then you hire a new employee. What is your plan for training? Every restaurant should have a solid training program, regardless of size. Training is the best ingredient for ALL restaurants.
ARE WE BEING CATFISHED ON OUR CATFISH?
You know the story, we go out to eat and a plate of fresh fried catfish sounds so good. So we order the catfish because that's what the menu said it was, but are we really getting American raised catfish? The only "true catfish" in America.
WHO'S TO BLAME FOR FOOD SERVICE ISSUES
As we wrap up this series we uncover who is to blame for food service issues in the restaurant industry. The answer will surprise you.
FOOD SERVICE SALES REP
Part 3 of the 6 part series. Let's take a dive into a food service sales reps day. Let's see what role they play in the industry issues.