Our Biggest Business Pet Peeves That Make Your Brand Look Cheap (And How to Avoid Them)

We've seen a lot over 15 years of running a high-end small business, and some of the things business owners do (including things we used to do) make your brands look way less premium than they actually are. Some of the stuff you think is "nice," "humble," or "on trend" is actually making your business look low-end. In this episode, we talk about the business-owner pet peeves that quietly communicate insecurity instead of authority and the signals clients pick up on that communicate whether you're confident, insecure, or trying too hard. Tune in and see which of these pet peeves you might be guilty of too.

Highlights

00:00 The pet peeve underneath the pet peeve narcissism.

06:00 Are iPads actually useful for adults or just a kid distraction device?

09:30 What are your business-owner pet peeves?

13:30 How over-apologizing trains your clients to value their time over yours.

16:00 The content that every custom clothier posts and why it all looks the same.

21:45 Why "thank you for the opportunity" can quietly undermine your authority.

26:15 Why color analysis is not for us!

31:00 The line between funny pet peeves and actual dangerous business habits.

35:00 The worst business advice we've ever heard.

37:00 Which risks are worth taking in your business?

Resources + Links

Apply for Luxury Clothier Collective Mastermind HERE

More resources for custom clothiers HERE

Watch on Youtube

Follow

Appointment Only in IG: @appointmentonlypod

Resources + Links
Apply for Luxury Clothier Collective Mastermind  HERE
More resources for custom clothiers HERE
Watch on Youtube

 Follow
Appointment Only in IG: @appointmentonlypod

Transcript

SPEAKER_00 0:00

It's kind of one of my pet peeves when people that are parents, which would include myself, get really into the trends that their kids are in. So that's where that's where parents change. Like they think this is cool too. Like that is, I was trying to think of something like a cool thing to say. But that the thing that came to my head was fleek. Unflea. Would you say they're so chopped? What does that mean? I think chopped means ugly. Oh no. Yeah. So still bullying's back. This is Appointment Only, the podcast for entrepreneurs building profitable high-end businesses. If you want control, profit, and freedom from the endless hustle, this is for you. We're Kenny and Danny, twin brothers from day one and business partners for 15 years. We're sharing insights from our own experiences running a high-end small business, the highs, the lows, and what we've learned along the way that will help you build businesses you enjoy running that aren't running you. We're here to help you continue creating businesses that support the life you actually want to live. Your appointment starts now. Bullying was definitely uh quite popular when we were growing up, and then it was very out of style. And now it's it's coming back, huh? Bullying. Yeah, but it it is one of those things where it's like I'll see adults with laboooboos and it just kind of irks me. I you know what the kids would say, it gives me the ick.

SPEAKER_01 1:44

It's just an ick.

SPEAKER_00 1:46

What what's one of what's one of your icks? I don't see. I think having icks is an ick. Well, I I think it's like very okay. So what's your pet peeve? What's one of your pet peeves? Um what really peeves you? Let me let me think about the icks. What gets me really peeved? What peeves me off? Maybe when people use the word peeve as a people say peeve me now. I don't think I'm not having a lot of conversations with people who are talking about peeving. We actually are talking about pet peeves today, business owner pet peeves, because there are quite a few things as I've been involved in the business world that first of all bother me about people running businesses, including ourselves. These are things that we've we've done too. Not all of them, some of them. But as we especially you spend a lot of time on Instagram, you start seeing these things. We just wanted to talk through them. This is not a vent episode necessarily. Speaking of Instagram, you know what one of my pet peeves is? When people record themselves crying. Okay. That just has to do with Instagram. I'm just trying to be strategic, thinking about pet peeves, being proactive. And that immediately came to mind when you mentioned Instagram. You see that a lot in things that you see. I don't see it a lot, but I don't want to ever see it at all. Understood. A pet peeve of mine before we start talking about business pet peeves, you asked about what my pet peeve is. One of my pet peeves is people who believe all the conspiracy theories. Like conspiracy theorists, where there's never there's no such thing as a coincidence. Everything is orchestrated. Now, don't get me wrong, I love a conspiracy and I believe some of them. You know what's one that I used to not believe at all, but now is I'm a thousand percent believing, and I'm not gonna keep I'm gonna, it's not political, don't worry. There's I'm definitely you're like, oh no, where is he going with this? I'm definitely in on some political conspiracy theories at the moment. Do you ask me about it off the podcast? If when you see me in the grocery store, I'll tell you all about it. But one thing that I am absolutely kind of like pretty certain is a conspiracy that I used to just believe with wholeheartedly. I don't think we landed on the moon. I think the moon landing was faked. W why do you say that? I just, you know, some things come across my desk from time to time as I as I'm scrolling, and I've seen people debunking the moon landing. Also, I think space in general is a bit of a conspiracy. If you've seen those videos like the astronauts live broadcast from the space station, and you the the lady's hair is straight up, but even when she flips around, it's still straight up. Like it does, it's not flowing. Interesting, it's just hairsprayed straight up, and you can see where they like uh the green screen, like cables and stuff. That seems look it up. Look it up. Yes, I'm not kidding. I was gonna make a joke about you can see the the wires holding it. You can. You can see the little harness thing. Really? If you're looking for it, yeah. But I think I do think the moon landing was faked. I it just it's not it's not feeling authentic to me. And it's just not your truth. And it's just I'm just speaking. Not my truth. Not my truth. It's not feeling authentic to me. And I'm not gonna that we're not gonna take you down the rabbit hole because this is not a conspiracy podcast. And I'm sure there are some amazing conspiracy theory podcasts out there. That would be something worth looking up, although I don't know that I sort of want that algorithm fed my way. True. So people who believe everything and think that everything is connected. It's not to, I'm not saying gullible people are a pet peeve. I'm saying people who are it doesn't matter what it is, everything is some sort of a conspiracy and they're the victim. Maybe that's it. Maybe that's the pet peeves. People who are perpetually the victim and they're always the victim of some larger uh everyone's always out to get them. Gotcha. And that's just not possible. And it also implies that the entire whole world revolves around you. It's a bit narcissistic. It's a pet peeves. So we got to the root of the pet peeves. It actually has nothing to do with conspiracy theories. It has everything to do with narcissism and selfish people. Yes, because my biggest pet peeve overall just overarching is always going to be in consideration, a lack of consideration, which has served us well in business because we have successfully built processes around being the antithesis of that. But a lot of the uh business owner pet peeves that I have on my trusty iPad here, you know, the iPad may be a bit of a pet peeve, if I'm being completely honest. The thing is just uh it's great. You know what? It's great for kids.

unknown 6:22

Okay.

SPEAKER_00 6:25

But I feel like as an adult, is there really a place for the iPad in our world? As a podcaster, as a millennial, I know this is gonna be a truth. This is my truth. There are certain jobs that are laptop jobs. Booking travel, booking trips, big purchases. 100% certain types of research. I'm a guy who loves to research. If I'm doing something, I want to I don't need to know everything about it. And I'm certainly not gonna argue with the person I'm buying it from, but I want to have a pretty good understanding of what I'm getting myself into. A great example of this is I was buying an older Land Rover, Land Rover Discovery, the boxy ones. And I did a lot of research and I figured out like this is the one that I want. And I went to this really low-end dealership, and the guy was telling me that this Land Rover was something that it wasn't. And I was just like He's like, No, this is a Rolls-Royce. Well, he was telling me it was a sport package. Okay, and so it was which is that higher level? Yeah, it's a it was a trim level above, and I think in even an engine thing above. And I was like, it's it's just not, it's not. And and so he ended up calling Land Rover of Minneapolis. They confirmed that I was correct, so he just like knocked the price down and I and I bought it on the spot. Nice. But all that to say, I I like to research, and an iPad is never working its way into my rotation. I'm on my phone and then it's like, whoa, I'm really getting into the weeds here on this conspiracy theory that I'm researching. Let's pop the top on that laptop. It's time to pop the top. You know, speaking of uh conspiracy, not conspiracy, it's pep peeves of the of the iPad. I don't like the numbers here where it tells you how much 30% battery left, which that just stresses me out. I would rather just look at the icon and then you just tell me when it turns red. I don't need to see the countdown, the live countdown of 29%, 28%. That stresses me out. My my landscaper right now, who's doing some work at my house, he's sending me idea like like inspiration ideas and he's screenshotting things. He's constantly in the red. I admire the highest I've seen his phone is 18%. I don't know what he's doing. I admire people who have such little regard for their the devices dying. I could never, well, that's speaking of kids these days, kids these days, everything dies all the time. It's like so what do they do? Plug it in. So what happens then? Oh, my phone's dead. Oh, my iPad's dead. Where's the charger? Oh, I need the charger. And it's just everything's constantly dying because they have no patterns, no rhythm of plugging things in. We millennials, we plug things in when? Overnight. At night we plug it in. If you always plug it in, it never dies. That's exactly right. Well, that's not true because then it just dies a lot faster. Maybe they know something we don't know. I think they do know because you're so I think you're supposed to let the battery die. I think technically you are. Well, I'm doing, I'm gonna do right by the iPad today. Uh, let's transition from personal pet peeves to business pet peeves. There are so many. It's hard to narrow it down. I'm sure we'll think of more as we're talking. And if you have some that we forgot, please let us know. Something that I see a lot, especially this time of year, this is why this topic got brought up right now. I'm seeing this a lot on Instagram, especially, and you've got to stop. What I'm talking about is apologizing for taking time off. When you see someone say, you know, updated holiday hours, or even if it's not looking ahead to a holiday, if it's just like, oh, something happened at work, short staff, whatever. When people are so, I'm so sorry for the inconvenience. Or it often reads like fourth of July hours, July 3rd, you know, 8 a.m. to 3 p.m., July 4th, closed. Sorry for the inconvenience. And then, you know, begs the question the inconvenience of what? Taking time off like everyone else is doing to celebrate a holiday that everyone else is. It doesn't make any sense. You deserve to slam a glizzy just like everybody else. What? What's a glizzy? Hot dog. What?

unknown 10:31

Yeah.

SPEAKER_00 10:32

Are you kidding? I've never heard of that. Not kidding. Why is it called that? I don't know. I don't know. A glizzy. We were just kind of talking about kids these days, and then I just brought the 4th of July off. And it's like, you know, you as a business owner, go ahead and gut that glizzy. Deep throw that gliz. Uh but it's true. You do deserve to deep throat a glizzy. But that but that is a good point because oftentimes our first reaction when we're doing something that is healthy and that is boundary driven is to apologize for it. And as mentioned, seeing this a lot right now because we're we're getting into the holidays now. We're seeing updates to people's schedules, their holiday hours, they're listing the days they're closed. Don't apologize, but thank them for their flexibility or their understanding. You could say updated holiday hours. I'm taking, you know what, by the way, most most this year, it's 2025. If you're listening to this in real time, or if you're from the future and you're listening to if you're from the moon, this is how things were going in 2025. If you're from the moon, they're listening to the moon. Now there's a conspiracy. They're like, they did land on the moon. The Martians are like, well, they landed on the moon, gave us an iPad, and now we're listening to appointment only. So for all you Martians out there listening from the future, it's 2025 and uh we're getting into the holidays. And what you could say is you could say, you know, the the two second two weeks of this year, because I think Christmas and New Year's are both on Fridays? Thursday. Thursdays. So what what are most people gonna do? They're gonna take the entire last two weeks of December off as they should. And I'm not saying you need to do that, but what you shouldn't do and what we will not do, right? Let's just I'm deciding for us all unilaterally. This is an executive decision here. We are not going to be apologizing for taking time off over the holidays. Instead of saying, I'm so sorry for the inconvenience, just say thanks for your flexibility or thanks for your understanding, or have a happy holiday. Have a holly jolly Christmas. It's the best time of the year. Oh my golly, have a holly jolly Christmas this year. Beautiful. People are gonna be taking December 22nd through January 2nd off first day back, January 5th. That's gonna be the rhythm this year because that's just the way that it works out. December 22nd through January 5th, most people are gonna be fully off for it. I don't know, I don't have a plan yet, but I'm really hoping to do something that week, the week between Christmas and New Year's. Wow, New Year's keep us posted. That's gonna keep them coming back for more. There's a cliffhanger. Absolutely. Oh, my hands are killing me. You're just gonna have to keep tuning into appointment only. My forearms are on fire from hanging off this cliff. Okay, so apologizing for doing regular things like taking holidays off, stop it. Apologizing for doing things that all of your clients do and don't apologize to you for, yeah, stop it. Okay, here's one. Stop calling it a piece. A piece? Whatever. Whatever you're selling. I see this a lot in my industry, but if you're selling clothing, stop calling it a piece. Can you please use this in a couple of sentences? This piece is green. I'm loving that piece. Isn't it horrible? I don't like it. Stop calling it a fucking piece. It's not a piece. Or we're gonna call you a second. We're gonna call you a piece of something. Yeah, exactly. If you don't want to be a POS, stop calling it a piece. The artwork, it's not a piece, it's it's a painting. Right? Non-business pet peeve of mine. My guy or my dude. Oh, and tell us why. I I think I'm with you. So what's up, my guy? What's up, my dude? Nobody says that. Or you're posting about somebody oh, my guy rolling in, slam deep throat and glizzies. Call this person a friend, call this person a client. Yeah, like it's too vague, but it's also too vague, but it's like you you clearly don't feel comfortable classifying this person as anything other than it's non-committal. It's non-committal. And it's no wonder us millennials came up with this because millennials are notoriously non-committal. I can't wait for our upcoming episode, the millennial versus boomer showdown. Which we have it's a fight club and we're gonna be beating the shit out of a boomer. Yeah, we are. No, we're not going to, but tipping that wheelchair over. What we are gonna do is we're gonna spell out some of the differences and the the obvious differences, but also, you know, the the communication and the uh expectations, expectations and all of that. But that is millennial, that's got millennial all over it. A lack of commitment to even call someone a friend or to call someone a client. You could also just say my client. Why do you have to say my guy or my dude? My dude. So it's not a piece, right? I I don't think it's a piece. It is not a piece. It doesn't matter what you're selling. It is it ain't a piece, it's not a piece. It bothers me as well when I'm scrolling. And this is good, this is this you know what this one is gonna be geared towards you people in my industry, you custom clothiers. But I also have some other examples. I'm scrolling content and it's all the same content. It's this ready. I'm gonna act this out. I'll uh I'll give the commentary. Okay. Can he standing up? Oh, he was gonna try to squeeze in between the two chairs, but he's not nearly thin enough for that. It is uh so he's standing up. Oh, he's squatting now. Okay, he's squatting down. Oh, looks like oh, it looks like he just put his jacket straightening his tie, fixing his cuff. Ooh, adjusting adjustments there. Oh, he can't quite button the jacket because he's a little too big for that. So maybe he's just gonna yank it out. Explain what I'm actually doing. It essentially what what Kenny was just doing there and and attempting to act out is just you know, constant ooh, adjustment of the clothes and oh, here we go, kind of wiggling my neck, getting my jacket to sit just right. Ooh, gotta peek those cuffs out a little bit. And you know, you know what that is. I mean, you've seen that, right? Yeah. Is there any is there any time you haven't seen it? You know, I've only ever seen it. And that's what I'm saying that's what I'm saying. Is content that's so unimaginative, so generic that it couldn't possibly stand out. The other piece of content that I hate in my industry, and I am so sorry because I know so many of you, custom coldiers, listening, do this. You might want to think twice before you do it again, or I'm gonna be upset. But it's just that scrolling through the fabric swatches boring. Wake me up when this is over. Just nothing says swipe quicker than scrolling through fabric swatches. It's so boring. People, it's not enthralling. It's just that well, and that that's the hard in our business. The hardest thing that guys deal with is trying to envision it made up. It takes it takes the expert guiding them through that process. So, what are they gonna do with you thumbing through? Why would you pre-overwhelm people? It doesn't make any sense. And there's always like old-timey music over it, too. Oh, the the crooner tunes. The crooner tunes. I cannot with the elevator music. So that's our industry specifically, or just any content in general that is geared towards the lowest common denominator. Yes. Like the the low-hanging fruit clientele, when your content is clearly catered exclusively to them, that bugs me. Because it communicates that you're maybe you're not running a low-end business. You're probably not but it reads like you are running a low-end business. But I think that's the problem with I think a lot of content is it is because it's easy to try to create content for the the LCD, the client that's easy and that's prevalent. It's sort of like the idea of doing the whole volume thing versus margin. It's a lot easier to speak to the masses and to say something that people will most most people will understand versus being having a really tailored strategic message toward a target demo client who you actually want to earn their business. Well, and I think too, in catering your messaging to that low-hanging fruit, I think it's just because it's easy. It's easy for business owners to communicate why somebody should use them and why someone should pay the price to use them. That's easy. If you're a photographer or a restaurateur or a custom clothier or whatever, it's really easy to explain why what you sell is worth the price tag. But that message in and of itself is really low end messaging because ultimately we're not after somebody who we have we have to convince that the price tag is worth it. We're after people who already want that, already value us, and are gonna be happy to pay the price. Now, this being said, be we're just speaking of you know, lazy content, easy content, throwaway stuff. It's just, you know, you're posting to post, or it's the wrong messaging. I think objectively, I really, I really think so. I I think there is a right and a wrong way to do it. What I appreciate, and when I'm scrolling and I'm seeing things and I'm I'm like, what the hell is that? I appreciate someone trying something new. If it doesn't make sense and I'm like, what what what are they doing now? It's interesting. I respect, I respect a creative hustle. I respect someone trying something new just to see if it's gonna work. Because that's what you have to do these days on on, especially on Instagram, who knows what they want to push. So you got to try things. And I I appreciate when I'm scrolling through and I'm seeing someone trying something new. Uh, I'm thinking of one person in particular who's been doing this and their content is totally different now than it used to be. And I'm I'm following along. I'm seeing how it's doing, and we'll see how it goes. And I'm sure you're anxiously anticipating seeing how it goes as well. But I I do appreciate that, even though it feels weird and it feels cringe to try something new. It's always, I do have a respect for it when I can tell that you're doing something that not everybody else is doing. Speaking of respect, I think one of my pet peeves is when it's clear that the business owner does not respect themselves as much as they hold their client in regard. Okay. Meaning they feel as though they are subservient to the people who use them or the people who buy their products, where they feel like, oh, well, I'm just, you know, I'm just grateful to have had a place at the table. And they feel it's just like this gross kind of reverse pride where you're living in this place of I think it's false humility to try to pump other people up and try to position your clients or the people who buy your products in a higher light. But ultimately, it that bothers me because in any good relationship, it's a give and a take, and it's a two way streak. Like they're getting something from you too. You are bringing something to them. So you're saying that it feels put on, like it feels ingenuity, it feels disingenuous, it feels put on, but if it's not, that's almost worse. Where it's just like truly. Insecurity. Right. And how this manifests itself in our industry is especially as it relates to somebody who has done somebody's wedding suit. They say something along the lines of like, thank you for the opportunity. Yes. Where that's just it's demeaning yourself. Like why wouldn't you be the best person for that? It's not an opportunity for you to do somebody's wedding suit. It's they're hiring the expert to get the job done in the best way they see possible. And listen, of course, I appreciate the people who come to us and use us and pay us money, but they appreciate us as well because we actually are giving them something they're paying for. They're not giving me money for free. I'm not just taking their money. They are being provided with something. So, yes, on one hand, I of course appreciate everyone, but I'm not seeing anyone's hiring of me as a big opportunity in which I have more to prove to them than they have to gain from me. That's not true. And I agree with you. I I mean, we both see this a lot, especially on Instagram, but that's just overall a general uh attitude that a lot of business owners have. And I think it's wrong. And I agree that it comes off uh it either comes off really insecure or it comes off put on, neither of which is good. Yeah. It's it's either what you truly believe, in which case your mindset absolutely needs work, or it's put on, in which case it just reads gross. And there's no positive spin of you owing your clients anything additional for working with you. That you just don't need to do that. They're working with you because they want what you have to offer. So meet their needs, take care of them, do your job, and it's a win-win for everybody, right? Well, it should be. It sure should be. That's the idea. I'm gonna jump back to when we were talking about content. We the examples we gave were all about custom clothing. Pretty much were all about it. I was trying to think of another industry that it's you know, very noticeable that a lot of the content is rinse and repeat. What I came up with was like online coaches, whether it's fitness or business or life coach or style coach, whatever it is. Oh, I've got one. Oh, don't let me forget. I need to finish this thought though. Okay. Got it, got it? Yeah. All right. So the coaching world, the online coaching world is super saturated now, right? And we all know that. And the whole like framework idea, I feel like the the idea of this is the framework. Like the word framework and also like selling everything as though it's a framework, I think is super tired and also lazy because it's like what does that mean? You know, I think it's lost its meaning and I it's so prevalent. And I think every Instagram caption cannot possibly be a framework. That's right. Right. Yeah. And so it's that's sort of a pet peeve of mine. And it's one that I've recently started seeing because we mentioned this uh a couple episodes ago about we have an online coaching arm as well where we're coaching custom folder. It's not complicated. Here's the framework, okay? Read caption for framework, which I don't mind. Like again, it's you know, this is this is how people make money. It's it's a legitimate, it's a legitimate business too, by the way. I'm not saying all these people are a bunch of fakers, but everything, everything's not a framework, I don't think. It's just kind of like the lazy, easy word, just like my dude. My dude. And I do think my dude, here's the framework. Here's the framework, my dude. And I I I do sense that as we're scrolling, I do think we generally have framework fatigue where we're just kind of tired of it. And if I see click caption for framework, I'm not clicking caption. You're scrolling. I'm scrolling, I'm moving on. So maybe that's just me, but that's what I've seen. And it it does relate to your business. So even if you're using a different word than framework, I would strongly encourage that because I think people are just sick or sick of that word. So what was the offshoot pet peeve? As it relates to coaches. This is you know what this is, this is a callback because this is both a pet peeve and a conspiracy theory. When we work with someone, sometimes they'll come in and they'll say, Would you like to see my colors? Oh no, I couldn't think of anything worse than seeing your colors. I couldn't be less interested in your colors. Your colors mean nothing to me. And what I you mean nothing to me. What I mean by that is you've seen these things on uh the color analysis where and people are gonna be mad at me for this because this is something that people do, I guess. But I think it's such a crock of shit. Where they have that it's like a a uh cape, you know? Yeah, you've seen these, and then they like move the colors and they're like, they move the colors around. They're like, oh no, that's not your color. And then and then they move another one and they're like, Oh, that's still not your color. And you can sometimes, if you're watching the person, you can see their eyes, and sometimes they think it's their color until the lady behind them tells them that's not your color, and they're like, Oh, yeah, I knew that. Yeah, I know, I know. And then I will give them this. Sometimes there is a color that looks good on the person. Yeah, absolutely. Like for us, if you have our coloring, your blonde hair, your blue eyes, what looks good on you, right? Blue. Everyone knows that. When you wear blue, your eyes pop, you know, don't hate me because he ain't me. That's right. When I'm wearing blue, uh yeah, my my eyes pop. But uh, so yes, of course, there are some colors out there that look better on people than others, but I do not agree with the idea that there's like you have one season of colors, and if your colors aren't in this you're in autumn. Yeah, you oh, you're oh, are you a spring? Are you a late spring? We were working no, I'm I'm in early winter. I thought that's what I always say. I thought like with the horoscope thing. I'm that's not a pet peeve of mine, but uh listen to the case. Are you a Capricorn? No, I'm a I'm a Virgo. Oh, yeah, that's what I thought. That's what I thought. No, it's not what you thought because you guessed something different. We were working with a client once, and he brought in his wife wanted him to do this color analysis. And so he brought in his colors and probably 50% of the colors I agreed with, but he he was a really rosy complexioned guy. And it was like pastels, like soft pinks. It you this guy does not look good in soft pink. He it not at all. In fact, it makes his like rosy complexion look even more pink when he was wearing pink. Well, maybe he wanted that. Maybe he said, I want to look pink. He's like, pink me. I want, I want to look like a farm pig. Listen, listen, color coach. It's time to get pink, it's time to pink me up. Yeah, I can see in in in our business, we deal with a lot of the people who who feel like they have a good handle on colors because they've gone through that process with somebody. It's just not so complicated. And it's most colors are gonna look fine on you. And then there are some colors, depending on your coloration, that look really good. And when when people are like, well, what, oh, is this blue not gonna look good on me? I always say, Listen, the only color that's not gonna look good on you is if it's the exact same color as your skin tone, because then you're going to look like a thumb. But as long as there's some contrast between your skin and what you're wearing, you're good. Well, and just to get really inside baseball in our industry, it doesn't matter what color the jacket or the suit is because you have a shirt that's actually on your skin. That's the contrast you want. And shirts are, for the most part, much lighter or much darker than the suiting pieces itself. So it doesn't matter. It really doesn't matter. It's all about that shirt and skin connection. And I will die on this hill. So if you have gotten your colors analysized, nope. Uh if you've gotten your colors analyzed, nailed it, uh, then you wasted your money. Sorry. Yeah. But but this should be good news for you, right? This should be good news because all those clothes that you bought in your closet that you some crabby lady told you you couldn't wear, you can, uh unless it's exactly the same color as your skin tone, in which case, wear it anyway. See if I care. I don't, but I'd recommend maybe steering clear of that. So, you know, I don't care if you're a late spring. I don't think you are. I don't believe it. No, you're not. It doesn't exist. Wear what you want. And if you are wearing something that you like, you'll feel good, right? You've got to be a summer. I'm actually a winter. That's what I thought. Yeah, yeah. I knew it. And an Aries. Yeah. Well, what, huh? And Aries, right? Ah, Capricorn. Oh, that's what I thought. Yeah, I knew that. We're Aries. We're kind of barely Aries. Did you know that? I no. I don't know anything more about it, but that I do know that we happen to be Aries. Okay. Thanks for hanging with us here. And if we missed a pet peeve of yours, honestly, let me know. Okay. We were kind of we were kind of just paint brushing over things. Of course, as it relates to running a business, there are so many things that I think are dangerous, and I just hate to see it. Hate to see it. I hate to see it with small business owners. But they're not things where it's like, well, that's a pet peeve. Because oftentimes the people who are doing these things, they don't know any better. They're just trying to get it figured out. Like I could easily say, oh, it's my pet peeve when people don't take their margin seriously. Well, that's actually a really costly lesson that that person's going to have to learn. So we're kind of just brush stroking these pet peeves in a way that felt fun. Felt fun. We like to have a good time. Rip on rip on behavior, but appointment only is, you know, number one fun. It's the number one fun podcast. Congratulations on our award. Our number one podcast for fun seekers. Yeah, I think I haven't seen that. Well, you know what, you know what I've said before. Well, have you said before? The more you niche, the fewer competitors you have. The number one podcast for business owners who want to have fun and want to run a business that isn't running them for late summer colors. We're going to end with bad business advice. Bad business advice brought to you by Lagunitas Hopi Refresher. If you're thirsty and you're a late autumn in your color analysis, reach for a Lagonitas Hopi Refresher color scheme green, blue, and off-white. It is though. Lagonitas Hopi Refresher. You match this. If you're choking because you just deep throated a glizzy, this is for you. You actually do match the hoppy refresher. I do. You see that Lagonitas? You see how you know why to be. You know why? Why? It's because I'm in autumn. That's why. Well, and I don't even know what we are. And who who cares? I don't see. I don't know what we are. I mean, I know what colors I like to wear. Some of the colors I like to wear, I'm going to throw this out there. I don't think I look that good in brown. But guess what color I actually really love to wear? Brown. Listen, I agree with you. I think you look like shit in brown. Thank you. No, just kidding. What I was going to say is that it's been challenging with when we're doing this podcast with the video aspect, because I'm trying so hard to think about the videos that were being sent. Because the last year I've been very hyper-focused clothing-wise on neutrals. Almost everything I've been doing has been a neutral, like a brown or some sort of a mid-green, you know, greens and browns, earth tones. And they all look the same on camera. So I'm trying to make sure there's a variety when you go to our Instagram and you're looking through our reels, a variety of clothing. And question for you before we get to bad business advice. Would you be opposed to having a conversation about? There we go. Nice. That's a sales trick for you. Would you be opposed to having a conversation about adding this? What are they going to say? I'm opposed to having a conversation about sometimes. Sometimes they do. Usually they'll say no, and then you get an opportunity to sell them more. Would you be opposed to ever doing the podcast in our casual clothes? I would not be opposed to it at all. Regulars weigh in. Would you be opposed? Sorry for the inconvenience. Would you be opposed to having a conversation about allowing us to wear things that aren't our suits? Would that upset you, both of you YouTube watchers? Mom, dad, would that upset you? Uh okay. Denise, is that gonna throw you off? No, but seriously, I don't know. It just doesn't feel on brand for me to do anything, like put anything out there where I'm not actually feeling like I'm presenting accurately. But I do think it would be really, really nice to be able to just wear some of my other clothes. Just let it rip, if you will. I would love to let it rip. I would love to let it rip casually. We'll see. So we'll see what you say. This is up to you. I'm serious. If you want to see it, let me know. If you don't want to see it, also please let me know. Here's some bad business advice. Or I don't know, maybe it is, maybe it isn't. You tell me. Don't worry about money, just focus on your craft. Just want just focus on your piece. Just focus on the pieces. Uh horrible advice. I I do the first part of it, actually, I didn't it wasn't upsetting to me. The don't worry about money. I don't think it's wise to not think about money and only focus on what you're doing, what you're selling, what your business is, because you have to make a profit. It doesn't do you or your customers or clients any good to not have thought through what your margins are and be able to stay in business. The most important sale is the second sale, not the first sale. So you want to be able to give people an opportunity to buy from you again. And that's not going to happen if you're so focused on just doing your thing and you're not really thinking about money. That being said, I do believe there is an underrated piece of business advice in which I am a strong advocate for making decisions that feel right, even if they may not pass the banker test. By that I mean, you know, would a banker or an accountant look at this decision and say this is a no-brainer? Oftentimes, no. They're much too conservative fiscally, they're not going to advocate for making uh what would be considered, could be considered a risky decision. Uh but uh I do think there's a time and a place, and that this is where self-awareness comes into play. We have made many decisions over the years that wouldn't have made any sense on paper, didn't make any sense on paper, and paid off huge. Big risk, big reward. We've also made some decisions over the years that were risk on paper and didn't pay off. So it goes both ways, of course. And we've also made some decisions with that on paper made sense and didn't work. Right. So you know what's a great metaphor for this is when you are trying to buy a home and it's not about how much money you make. They don't care about how much money you make. All they care about is is it the right kind of money? W2. Because the bank looks at this and says, oh, well, you're employed. That's less risky than owning your own business. Well, that's not true. Look at what's going on right now around the country, around the world, the layoffs. You don't have any control over what happens at your job. People are getting laid off all over the place. We're here in Minneapolis. We have Target headquartered here. They just laid off, you know, a thousand people or something the other day. Uh, this is a very big uh medical, uh, like very big in the medical world for devices as well as actual hospitals and uh mail is an hour away. And they are always restructuring, doing different buy, you know, buy offs and all of this stuff. I would argue being an employee of a company is riskier. Is as risky, if not riskier. Because you are not in control of over what happens. And you have a day one, a job one day, you wake up the next day, and you've been laid off. That to me feels a lot riskier than running a having a business that you've built where you have access to your business funds, but you also have access to unlimited clients, customers. I remember really struggling with that when we went, when we went full time and and we were having conversations about what it would look like to maybe move and move homes. And we were having some of those early financial conversations. It just wasn't making sense to me where it would make on paper more sense for me to shut my business down, get a W-2 job that I could be fired or let go from at any time, than it would be to stay in my job, where realistically I could give myself a raise to afford whatever mortgage I was taking on overnight. Well, and there's there was no consideration for length of time in business, income coming through. It just doesn't make any sense really. Yeah, they put way more roadblocks in front of you if you're self-employed than if you have a W-2 income. But uh, what were we what were we getting at with the bad business advice? Oh, bad business advice, gotcha. Oh, things that make sense on paper or don't make sense on paper, that don't pass the banker test. Know yourself, know yourself well enough to know what things are worth going after. And you don't have to not think about money, but only thinking about money isn't the most important thing. Neither is don't think about money at all and just focus on doing what you love. It's a give and a take, for sure. Thanks for listening. If we missed a pet peeve of yours, let us know. Anything that really peeves you off. Thanks for listening. Your appointment's over. We'll see you at the next one. And that's that. Today's appointment is over. This has been appointment only. Your time is valuable, and we're very appreciative of you spending some of it with us. Thanks for showing up. Thanks for being on time, thanks for being receptive to what we have to say. And if you have a question you'd like us to answer here on appointment only, please shoot us a DM. We would love to hear from you. We would also appreciate a five star review. We'd love if you'd follow along. 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