The Harvest Growth Podcast

From OxiClean to Startups: The 3-Phase Launch Blueprint Driving $2B in Sales

Jon LaClare Episode 241

When most entrepreneurs set out to launch a new product, they don’t realize the odds are stacked against them. The harsh truth? Nearly 95% of product launches fail. But Jon LaClare, founder of Harvest Growth, knew there had to be a better way.

Through years of experience working with both Fortune 500 giants and scrappy startups, Jon developed the Perfect Launch System—a three-phase blueprint that has helped over 300 products succeed, scale, and reach profitability faster than anyone thought possible. From billion-dollar brands like OxiClean to emerging startups like Puffin Drinkware, this system has proven to be effective across industries by replacing guesswork with a step-by-step process: Prepare, Produce, and Profit.

What began as a way to help smaller businesses compete against industry giants has now become a framework with a 10X higher success rate than the industry average. By combining affordable market research, competitive analysis, strategic video content, and data-driven campaign funnels, the Perfect Launch System transforms risky ideas into sustainable, thriving businesses.

In today’s episode of the Harvest Growth Podcast, we cover: 

  • The 3-phase Perfect Launch System (Prepare, Produce, Profit) that delivers consistent results across hundreds of launches
  • How to conduct market research on a small budget to validate products before spending big
  • Why competitive analysis is the secret weapon for standing out and filling market gaps
  • The 10 video formats that reliably boost engagement and conversions
  • How to design funnels that guide cold audiences into loyal, repeat customers
  • The 4-step Profit Model—Convert, Excite, Grow, Promote—that creates word-of-mouth advocacy and sustainable growth
  • Real-world case studies from OxiClean, Peter Thomas Roth Skincare, and Puffin Drinkware showing how this blueprint works in practice

 

If you’ve ever felt like launching a product is a gamble, this episode will show you how to stack the odds in your favor, minimize risk, and scale with confidence.

Want the complete roadmap to launching and scaling your products? Visit www.perfectlaunch.com now to get your free digital copy of the Perfect Launch System book.

To be a guest on our next podcast, contact us today!

Do you have a brand that you’d like to launch or grow? Do you want help from a partner that has successfully launched hundreds of brands totaling over $2 billion in revenues? Visit HarvestGrowth.com and set up a free consultation with us today!

Jon LaClare [00:00:00]:
Welcome back to the Harvest Growth Podcast and our special audiobook series from the Perfect Launch System. In each episode, we're unlocking a new chapter to help you launch and scale your product successfully. Today's episode, Chapter six is the heart of the book the Perfect Launch Process. This is where we break down the exact three phase system we've used to launch over 300 products. Prepare, produce and profit. You'll learn how to do smart market research, craft the right messaging and scale with data driven campaigns that actually work. If you want the blueprint to launch the right way, this is the chapter you've been waiting for. Let's dive into Chapter six of the Perfect Launch System.

Host [00:00:36]:
Are you looking for new ways to make your sales grow? You've tried other podcasts, but they don't seem to know Harvest the growth potential of your product or service as we share stories and strategies that'll make your competitors nervous. Now here's the host of the Harvest Growth Podcast, Jon LaClare.

Jon LaClare [00:00:55]:
Introduction, the Perfect Launch System is built on three core phases Prepare, Produce and Profit. This chapter provides a detailed, step by step guide to executing each phase effectively. Over the past two decades, we have refined and perfected this system through the successful launch of hundreds of products. Now you can apply these proven strategies to maximize your own product success. First, prepare or Market Research the Key to a Successful Product Launch One of the most common questions we get after launching hundreds of products is what makes the biggest difference in a product's success? Over the years, we have refined our approach, taking inspiration from the methods of large corporations while adapting them to fit the budgets and needs of a smaller business. Big companies like Kraft Foods, Nabisco, and even Oxiclean have long understood that launching a new product requires extensive research. With investments reaching tens of millions of dollars, even major brands must minimize risk before committing to full scale production and market. Despite these efforts, success rates at large corporations remain below 10%. For small businesses with limited budgets, sometimes just a few thousand dollars, strategic market research becomes even more critical. At Harvest Growth, where We've launched over 300 products since 2007, we've managed to increase product success rates tenfold. More than half of the products we launch become profitable despite much smaller marketing budgets than industry giants. The key to our success lies in market research and more specifically, in a methodology that is both effective and cost efficient. Concept Testing the First Step the foundation of our market research strategy is concept testing. This process provides critical insights that determine whether a product has the potential to succeed. We begin with a concept description, typically a two to three paragraph summary outlining the product, its purpose and key benefits. It's similar to a script for short promotional videos, but simpler. The concept description is always accompanied by images or sketches and when possible, a short video demonstrating how the product works. Once we present the concept to a test audience, we start with an open ended question. What are your thoughts on this product? This allows us to collect unbiased opinions before guiding respondents towards specific questions. We then use a Likert scale ranging from strongly disagree to strongly agree to measure responses to five key questions. Does this product solve a problem? If a product doesn't address a specific problem, consumer urgency is low making it harder to drive immediate sales. Do you believe this product will do what it claims? Believability is crucial. Over the top claims can lead to skepticism while clear, demonstrable benefits boost confidence in the product. Do you like this product? While likability is not the most critical factor, it provides insight into general consumer sentiment. Have you ever seen anything like this before? A high uniqueness score indicates strong potential for viral appeal and differentiation in the market. Would you purchase this product? This purchase intent question is asked both before and after revealing the price, helping us to gauge sensitivity to pricing. Understanding Pricing Expectations Pricing is one of the biggest factors influencing consumer decisions. After gathering initial responses, we ask an open ended question, what price would you expect to pay for this product? This helps us determine if our intended price aligns with consumer expectations. A significant mismatch such as a $100 product being perceived as a $10 item signals a need for repositioning. After establishing expected pricing, we present the actual price and remeasure purchase intent. If the percentage of respondents willing to buy drops by more than 50%, we may need to adjust the pricing strategy or improve how we communicate the product's value. Refining Messaging through Feature and Benefit Analysis in marketing, how you talk about your product can be just as important as the product itself. To optimize messaging, we conduct a feature and benefit ranking exercise where respondents prioritize the most appealing aspects of the product. Features are the factual elements of a product or for example made of stainless steel. Benefits are how those features help the consumer, for example rustproof for long lasting durability. By identifying the top ranking benefits, we ensure our advertising emphasizes the aspects that resonate most with potential buyers. We also explore how different features impact consumer perception, testing variations in color scheme, size, material and additional functionalities that could increase desirability. Addressing Consumer Concerns Concerns can prevent potential buyers from completing a purchase. Some of the most common concerns are its price is too high if more than 40% of respondents cite this issue. The pricing strategy needs adjustment. Would like to hear from others first. This highlights the importance of social proof reviews, testimonials, etc. And user generated content. Not sure how to use the product? Demonstration videos and clear instructions can resolve this hesitation. By proactively addressing these issues in our messaging, we reduce friction in the buying process. Additionally, we test different formats of product presentation long form explanations versus short punchy product descriptions to determine the most effective messaging for conversions. Finding your target audience an essential part of our research is identifying the ideal customer. We collect demographic data such as gender, age and income levels to refine our advertising strategy. By analyzing purchase intent responses by demographic segment, we can determine the index score for different groups. In market research, an index is a way to compare the relative likelihood of a specific group, for example Men versus women to be interested in purchasing a product relative to a baseline, for example the gentle population. It helps to determine whether a particular demographic is over or underrepresented in a data set. How to Calculate an Index the formula for calculating an index is percentage of total population interested divided by the percentage of group interested times 100. Let's walk through an example of how to calculate interest levels by group using what's called an index. Imagine you're analyzing interest in a new product among men and women. Overall, 60% of the total population is interested in buying the product. But when you break it down by gender, 72% of men are interested in while only 48% of women are. To compare how each group differs from the average, we calculate what's called an index. The index tells us how much more or less interested a group is compared to the overall population. The formula is simple. Take the group percentage divided by the total percentage and then multiply by 100. So for men, take 72, that's 72%. Divide it by 60, then multiply by 100. You get an index of 120. That means men are 20% more likely to be interested in the product than the average person. Now for women, take 48, divide it by 60, then multiply by 100. That gives you an index of 80. So women are 20% less likely than average to be interested in the product. Using the index helps you quickly understand which groups are more or less engaged compared to the overall population. Interpreting the Index an index of 100 means the group has average interest, same as the total population. An index above 100 means the group is more likely than average to be interested, and an index below 100 means the group is less likely than average to be interested. In this case, men are 20% more likely than the general population to be interested, with an index of 120, women's index of 80, or 20% less likely than the general population to be interested in. This index helps marketers and businesses identify which demographics are more inclined to purchase a product, allowing them to tailor marketing strategies accordingly. This data allows us to optimize Facebook ads, YouTube ads, and TV campaigns by targeting the audience most likely to convert. Additionally, behavioral data such as interests, purchasing habits, and lifestyle preferences further refine our segmentation. Optimizing the Offer the final pillar of market research is testing different pricing and promotional offers. We conduct a discount test, asking respondents if they would buy the product at a slightly reduced price, for example $100 product discounted to $80. If purchase intent significantly increases, we may adjust pricing or incorporate limited time promotions. Additionally, we explored bundling strategies, limited time bonuses, and flexible payment plans to maximize conversion potential. By continually testing and refining our research methodology, we ensure that we launch products with the best possible chance of success before investing heavily in advertising. The ROI of Market Research the beauty of modern market research is that it no longer requires six figure budgets. With online tools and carefully curated test audiences, we can gather critical insights. For just a few thousand dollars, this small investment can save tens or even hundreds of thousands of dollars in wasted advertising on a product that wasn't optimized. Market research isn't just a step in the process, it's the foundation of a profitable product launch. If you want to maximize your return on investment, learn before you launch. Conduct additional split testing on messaging, pricing, and product variations to refine your approach and optimize results before taking your product to market. Competitive Analysis Leveraging Competitive Intelligence for a Perfect Launch when consumers make buying decisions, they aren't just looking at your product. They are they're comparing it to alternatives. Whether you believe your product is superior or think you have no direct competition, the reality is that customers will still evaluate other products before making a purchase. Competitive analysis ensures that your product is visible, attractive, and positioned to win in the marketplace. Why Competitive Analysis Matters A great product alone is not enough. Even if your marketing efforts generate excitement, consumers will research and compare options before purchasing. To maximize your success, you need to ensure your product is easily discoverable when customers start searching. Optimize your marketing messages based on competitive positioning. Identify and capitalize on gaps in the market that your competitors fail to address as well. By strategically analyzing your competition, you can craft a superior marketing campaign. Refine your messaging and position your product for maximum impact. Step 1 identifying your primary competitors the first step in competitive analysis is identifying who your real competitors are. Ask yourself who are consumers already searching for when they have the problem that your product solves? What alternative solutions exist in the market? Are there established brands that dominate the category or is there an opportunity to carve out a niche? Once you've identified your competitors, you can analyze their strengths, weaknesses and strategies. Keywords the foundation of competitive discovery Your competitors keywords can reveal how they attract traffic and position their products. Using affordable third party tools, you can discover which keywords competitors are ranking for on Google and Amazon. Analyze keyword trends to refine your product descriptions, ad copy and website content. Incorporate high performing keywords into your campaigns to improve search visibility. By understanding competitor keywords, you can craft messaging that resonates with your audience and ensures your product ranks highly in search results. Step 2 Learning from competitor messaging and creative strategies Competitive analysis isn't just about keywords. It's also about messaging, imagery, and creative execution. Your competitors have already tested different approaches and invested heavily in discovering what works. You can learn from them without copying them. Leveraging Facebook Ad Libraries Facebook provides a transparent look into active competitor ads. By studying their advertising campaigns, you can identify the types of videos, images, and ad copies that they use. Determine whether they prioritize video content over static images. Learn key messaging techniques that drive conversions. This borrow with pride approach an old boss once shared the phrase borrow with pride. This principle is key in marketing. You don't need to reinvent the wheel. Learn from what is working in your industry and then innovate beyond it. The Light Bulb Effect Learning and optimizing Thomas Edison didn't invent the light bulb from scratch. Dozens of inventors before him had working prototypes, but Edison learned from their successes and failures to optimize and perfect the technology. The same applies to marketing. Large competitors spend tens of thousands of dollars testing ads, refining creative approaches, and optimizing campaigns. Instead of starting from zero, analyze what's working for them and then improve on it. Look for common themes in competitor messaging and branding and differentiate your product by making strategic improvements. Step 3 Finding gaps and opportunities Understanding your competitors allows you to identify weaknesses in their offerings and gaps in the market. Ask yourself what consumer needs are still unmet by existing products? Where do competitors receive negative feedback? What key features or benefits can your product provide that others do not? By combining competitive insights with market research, you can position your product in a way that fills a clear gap in the marketplace. Setting up defensible strengths Once you've identified a market gap. Ensure your product is positioned in a way that competitors cannot easily replicate. Differentiate your brand story to create a compelling emotional connection. Offer a unique combination of features that are difficult for competitors to pivot toward. Innovate on pricing, packaging, or bundling strategies that set you apart. The Conclusion Smart Competitive Analysis Leads to Smarter Marketing Competitive intelligence is one of the most powerful tools in a product launch. By identifying key competitors, studying their strategies, and pinpointing market caps, you can optimize your marketing campaign for maximum effectiveness. Remember, learn before you launch. Research your competition thoroughly. Innovate beyond what exists. Improve on what's already been working in the marketplace. Defend your strengths. Position your product in a way that makes it difficult for competitors to follow. With strategic competitive analysis, your product will not only stand out, it will thrive. The Perfect Launch Blueprint Launching a successful consumer product isn't just about having a great idea. It's about executing the right plan. At harvest growth, we've refined a system that has consistently driven successful product launches. This system, the Perfect Launch Blueprint, is built on the foundation of market research, strategic planning, and data driven execution. Just as an architect carefully crafts blueprints before constructing a skyscraper, a well structured marketing plan is essential before launching a new product or campaign. Without this critical preparation, even the most innovative products may fail to gain traction. The Importance of a Blueprint Imagine the complexity of constructing a 50 story skyscraper. Before the first shovel hits the ground, architects and engineers meticulously plan every aspect foundation, framing, electrical, H vac, and countless other details. Without this careful planning, the entire structure would collapse. The same principle applies to launching a new product. A consumer product launch may seem small in comparison, but the need for precise planning is just as critical. Take OxiClean for example. Since its launch, more than 100 million units have been sold, enough to completely fill a skyscraper over 139 stories tall. But OxiClean success wasn't just due to a great product. A detailed, well executed marketing plan paved the way. Countless brands with great products have failed simply due to poor planning and execution. Without a blueprint, even the best products struggle to gain traction. In this section, we'll break down the key elements of the Perfect Launch Blueprint designed to maximize your chances of success and profitability with by structuring your marketing efforts in a way that minimizes risks and maximizes returns. Selecting the Right video Types your video marketing strategy is one of the most important factors in your launch. The type of video content you create must align with customer expectations, answer their concerns, and drive conversions. Video is a proven driver of engagement and sales and selecting the right format can make a significant impact. Next are the most effective video formats Product demonstration videos showcase how the product works and its key features help potential buyers visualize the value and ease of use. It works well for E commerce, beauty, tech and fitness products, user generated content or UGC or testimonial videos. These feature real customers sharing their experiences with the product. They build social proof and trust and increase conversion rates. They can be structured as reaction videos, unboxing or before and after transformations. Number three Explainer videos. Short and engaging quickly educate viewers on a problem and how the product solves it. They can be animated, live, action or text based. They work well in retargeting ads to clarify value propositions. The fourth type of video is direct response sales videos or DRTV style for short. Structured like TV infomercials, but they're optimized for social media. They include a strong call to action, urgency and persuasive messaging. They can feature actors, voiceovers or split screen comparisons. The fifth type behind the Scenes and Brand Story videos. They humanize the brand by showcasing its mission, values or the manufacturing process. They're great for brands that emphasize ethical sourcing, handmade craftsmanship or founder driven stories. The sixth how to and Tutorial videos. These provide educational content on how to use a product effectively. They work well for beauty, fitness, gadgets and cooking brands. They boost engagement and shareability. Number 7 Limited Time Offer and urgency videos. These highlight promotions, flash sales or exclusive deals, use countdown timers, fast paced editing or FOMO driven messaging. Fear of missing out. They're ideal for short term conversion focused ad campaigns. Number eight Storytelling and problem Solution videos. These present a relatable problem followed by the product as the solution. They use emotional appeal to drive purchase decisions. They work well in both cold and warm audience targeting. Number nine Influencer and endorsement videos. These feature a well known personality or micro influencer using the product. They increase credibility and trust through perceived authority and they can be short form reels or longer review style content. Number 10 silent or captioned videos. They're optimized for no sound viewing, using gauging visuals and on screen text to convey the message. They're ideal for social feeds where many users scroll without audio. They also increase accessibility and engagement rates. Harvest Growth Podcast Interview Summary Jared Seavers and Neil Desai from Mark Burn to learn why startups should budget for trial and error when launching a new product Launching a new product is rarely a straight path to success. Jared Sievers and Neil Desai, Founders of Mark Cobra emphasize the importance of budgeting for trial and error in the early stages of product development and marketing. Their journey highlights how calculated risks, testing and adaptability can make the difference between failure and long term success. Expect and budget for mistakes Many startups underestimate the cost of learning. Jared and Neil stressed that mistakes are inevitable and instead of fearing them, businesses should plan for them. By setting aside a burn budget for testing and refining their product, they were able to pivot quickly and make necessary adjustments without stalling growth. Testing before scaling saves money in the long run. Rather than pouring money into large scale production or marketing upfront, Mark Kobert took a strategic approach by testing small batches and running controlled ad campaigns. This allowed them to gather real world feedback, optimize their messaging and fine tune their product before scaling. Adaptability is the key to market success. No product launch goes exactly as planned. By staying flexible and open to change, markcobra adjusted its strategies based on market response. Whether it was tweaking the product, adjusting pricing or refining their advertising, they embraced change as a part of the process rather than resisting it. Marketing should evolve with consumer insights. What works on paper doesn't always translate to real world sales. Mark Cobra continually tested different marketing angles, ad creatives and messaging to see what resonated best with their audience. By taking a data driven approach, they maximize the effectiveness from their marketing spend. The Takeaway Success in launching a new product isn't about getting everything perfect from day one. It's about learning, iterating and improving. By budgeting for trial and error testing before scaling, staying adaptable and refining marketing based on consumer insights, startups can set up themselves for long term growth instead of costly failures. Choosing the Best Marketing Channels Once you understand your target customer, selecting the right marketing channels is critical to ensure your product reaches them effectively. Next are the primary channels and their best use cases, direct response television or drtv. It's ideal for problem solving products with a broad audience appeal. This method excels at demonstrating products in action, emphasizing their unique benefits. Products that perform best in this channel include household gadgets, fitness equipment and beauty solutions. The key to success is compelling storytelling, a clear call to action and an irresistible offer. The target audience typically is older demographics, 40 plus impulse buyers and homeowners looking for convenience focused solutions. Number two Facebook and Instagram ads. These are best for storytelling, visually targeting interest based and lookalike audiences. These platforms offer robust targeting capabilities, making them ideal for reaching specific demographics based on interests, behaviors and purchase history. Carousel ads, video ads and retargeting strategies can significantly enhance engagement and conversion rates. The target audience is typically Millennials and Gen X, 25 to 55 years old Social media shoppers and individuals influenced by lifestyle branding. Number three TikTok ads and organic content. These work well for trend driven younger audiences who respond to short, engaging videos. TikTok's algorithm favors authentic, engaging and native feeling content. Brands that successfully integrate their messaging into trending challenges or user generated content campaigns often see viral success and strong roas. The target audience is typically Gen Z and younger millennials 18 to 35. They're trend focused shoppers and those drawn to viral content. Number four YouTube ads and influencer marketing. These are great for long form content and high ticket products requiring detailed explanations. YouTube allows brands to educate consumers through detailed product demonstrations, tutorials and reviews. Influencer collaborations on this platform provide credibility and trust especially for niche markets such as tech, beauty and fitness. The target audience is typically aged 18 to 50. They're consumers researching high consideration purchases and those engaged with educational content. Number five Google ppc these are search and display ads. They capture high intent buyers actively searching for a solution. This platform is best for products with clear demand where consumers are actively seeking answers. Structuring effective ad campaigns with strong keyword strategies and optimizing landing pages for for conversions is key to maximizing roi. The target Audience these are individuals with immediate purchase intent, professionals searching for business solutions and people comparing products online. Number six Amazon Marketplace A powerhouse for consumer products benefiting from built in traffic but requiring a strong review strategy. Success on Amazon depends on well optimized listings, competitive pricing and a strong advertising strategy using sponsored ads, lightning deals and enhanced brand content. The target audience is typically prime members, convenience driven shoppers and those relying on peer reviews for purchasing decisions. Number 7e commerce sites walmart.com, target.com, etc. A value alternative to Amazon appealing to cost conscious shoppers. These platforms allow brands to diversify their online presence and reduce dependence on Amazon while still reaching a broader audience. The target audience is budget conscious shoppers, families and customers who prefer alternative marketplaces. Number 8 Brick and mortar retail. It's still a strong channel but requires strategic packaging, distribution and in store marketing. Retail partnerships demand strong sales data, effective merchandising and promotional strategies such as in store displays and coupon incentives to drive sell through. The target audience is mass market consumers, impulse buyers and individuals who prefer in person shopping experiences. A well executed omnichannel strategy often leads to the highest conversion rates. The key is to understand which platforms are most relevant for your audience and allocate resources accordingly. Pro Forma and Financial Planning after conducting market research and understanding the size of the opportunity, the next step in the perfect launch blueprint is to build a pro forma to plan out spending and forecast business growth. First Breakeven Analysis the first financial step is understanding your break even point. This involves calculating the expected revenue per order, the average sales price per unit the cost per order which includes product cost, shipping and handling, credit card fees and returns and gross margin which is the revenue per order minus the total cost per order. A key metric in this analysis is the break even ratio which is calculated as one divided by your gross margin. For example, if your gross margin is 75%, then your breakeven ratio is 1.33. This means that for every $1 spent on advertising, you need to generate at least $1.33 in revenue to break even. Number two is the self funding advertising strategy. A critical component of financial success is ensuring that your advertising funds itself. The goal to achieve a return on ad spend or ROAS that exceeds your break even ratio. For example, if your break Even ROAS is 1.33 based on a 75% gross margin and your target ROAS is 2.0 or more to ensure profitability and fund growth by structuring your marketing campaigns to generate revenue above your break even roas, you can reinvest profits back into scaling your business without external funding. Conclusion A successful product launch is never left a chance. By following the perfect launch blueprint, you could leverage high converting video content to engage and persuade customers. Customers choose the right marketing channels to maximize reach and efficiency. Carefully analyze costs to optimize profitability. Use data driven financial planning to sustain long term success. Whether you're launching your first product or scaling an existing brand, this blueprint serves as your guide to executing a profitable and strategic marketing campaign. When done right, your product will not just launch, it will soar. The next step after prepare is produce structuring your company for success. Now that we've prepared for the launch, it's time to start producing the actual campaign. A well structured campaign isn't just about compelling messaging, great ad copy or eye catching visuals. While those are critical, the structure of the campaign itself plays an equally vital role in determining its success. Without a solid framework guiding potential customers from discovery to purchase customers, even the best creative assets can fall flat. This is why understanding and implementing a well thought out marketing funnel is essential. The Three Pillars of a Campaign Every successful marketing campaign is built on three key pillars Audience offer and messaging. The audience who you're speaking to this involves defining your ideal customers, their demographics, interests, behaviors, and pain points. Knowing your audience ensures that your message resonates and drives engagement. Without proper targeting, even the best marketing campaign will struggle to generate meaningful results. Segmenting your audience by age, interests, location, and online behavior helps ensure you are reaching the right people. Number two is the offer. How is your product priced? What Promotions, discounts, or incentives are included to drive conversions. A compelling offer can significantly impact conversion rates and the overall success of your campaign. Sometimes the perceived value is just as important as the actual cost. Limited time deals, bundle offers, or free trials can all increase a customer's likelihood of making a purchase. The key is to present the offer in a way that creates urgency without making it feel like a gimmick. Number three the messaging what is being communicated? This includes the ad copy, video scripts, images, and other creative elements. Messaging should clearly articulate the problem your product solves and how it benefits the consumer. Strong messaging resonates with the audience emotionally and rationally. Great messaging doesn't just sell a product, it tells a story, builds trust, and creates a lasting impression. However, beyond these three pillars, audience, offer, and messaging, one of the most often overlooked elements is the actual structure of the campaign. This is where the concept of the marketing funnel comes into play. Play Understanding the Marketing Funnel Marketing funnels guide consumers through a journey from being unaware of your product to becoming paying customers. Think of it like dating. You wouldn't propose marriage on the first date, and in the same way, you shouldn't immediately ask a cold audience to buy your product. Instead, you build trust or familiarity over time, moving them through three key stages top of funnel, middle of funnel, and bottom of funnel, described in more detail later. I always like to compare this process to my own experience of dating my wife. From the moment I met her, I knew she was the one I was ready to propose almost immediately, but she wasn't quite there yet. She needed time to get to know me, to build trust, and to feel confident that our relationship was meant to last. It took two years of dating before she finally said yes, but because we had a strong foundation, our marriage has thrived for over 25 years. This is exactly how a marketing funnel works. You can't expect a customer to commit to buying your product immediately, especially if they have never heard of you before before. Instead, you need to nurture the relationship, build credibility, and guide them through a structured journey. And when you follow the three step marketing funnel outlined below, you'll build lasting relationships with your customers. Number one the top of Funnel these are cold audiences. This is the introduction phase where people encounter your brand for the first time. Just as I had to make a great first impression when I first met my wife. Your brand needs to grab attention and spark curiosity. The goal is awareness and engagement rather than immediate sales. Think of this as the early stage of dating. Your audience is just getting to know you. Ads should focus on storytelling, problem solution, framing and eye catching visuals. This is where you establish an emotional connection and make your brand memorable. Video content works best here such as a full story video, lifestyle videos and 3D animations. The objective is to spark interest and leave a lasting impression. Effective platforms include Facebook, Instagram, TikTok and TV advertising. Here's an example. Imagine launching a brand new kitchen gadget. Instead of directly pushing for sales, you create an engaging video that highlights the common frustrations in the kitchen and how your product solves them effortlessly. This approach sparks curiosity and builds initial interest. The second stage Middle of Funnel Warm Audiences these audiences have interacted with your content but haven't purchased yet. Think of this as the place in dating where the person likes you but isn't ready to commit to a long term relationship. The goal is to build credibility and deepen engagement. This is where you provide reassurance, answer doubts and reinforce why your product is the right choice. Content should focus on user generated content, your GC testimonials and long form videos. Seeing real people share their positive experiences creates social proof and builds trust. Marketing channels include retargeting on Facebook, Instagram, TikTok, YouTube and email marketing. For example, a potential customer has watched 75% of your top of funnel video but hasn't clicked to buy. Now they are served a follow up ad featuring real customer testimonials explaining how the product improved their daily lives. It's like introducing someone to friends and family during the dating phase. It provides further validation that this is the right choice. Third stage Bottom of Funnel these are the hot leads. These are the people that are closest to purchasing but may need a final push. Just as I eventually had to take the step of proposing, you need to give your audience the confidence to take the plunge and purchase. The goal is conversion through urgency, reminders and strong calls to action. By now they know you well enough to say yes, but they might just need a nudge. Ads should highlight offers, promotions and direct product comparisons. This helps remove any lingering hesitation and give some incentive to act now. Effective formats include short testimonials, image ads and even catalog ads. Some of the best platforms include Google Pay Per Click or ppc, Amazon ads and direct email marketing. For example, someone has visited your product page multiple times but hasn't purchased a well timed email. Offering a limited time 10% discount can be the final nudge that gets them to convert. It's like picking the perfect moment to propose you're giving them a reason to commit now rather than rather than later. Here's some final thoughts. A campaign success isn't just about having great creative assets. It's about ensuring they are deployed in the right sequence to the right audience at the right time. Structuring your campaign like a well designed marketing funnel ensures that you aren't just generating traffic, but actually guiding potential customers towards conversion. By following these principles, you're setting your product up for a profitable launch and sustained growth. Taking the time to build a relationship with your audience, just like in dating, ensures that once they commit to purchasing, they're more likely to remain loyal customers and even advocate for your brand. The stronger your funnel, the more scalable and profitable your business becomes. Harvest Growth Podcast Summary Josh Chandler from Check Point Health Driving business Growth through Data Analysis and product Iteration Scaling a business in the healthcare industry requires more than just a great product. It demands continuous improvement based on real world data. Josh Chandler, founder of Checkpoint Health, shares how leveraging data analysis and strategic product iteration allowed his company to grow effectively while meeting the evolving needs of customers. His insights highlight the importance of data driven decision making, customer feedback loops, and product adaptability. Data driven decisions reduce risk and improve outcomes. Rather than relying on assumptions, Check Point Health uses data analysis to drive product development and marketing strategies. By carefully studying consumer behavior, sales trends, and market feedback, Josh ensures that every business decision is backed by solid insights, reducing guesswork and maximizing effectiveness. Customer feedback is the best R and D tool. Product iteration is at the core of Checkpoint Health's success. Instead of assuming their initial product was perfect, Josh and his team actively gathered feedback, identified pain points, and made continuous improvements. This approach not only enhanced the product's effectiveness, but also built strong customer loyalty. Small strategic adjustments can drive big growth. Check Point Health didn't need to reinvent the wheel to scale. Instead, they focused on making small, meaningful improvements over time. Whether it was refining product design, optimizing marketing messaging, or adjusting pricing strategies, these incremental changes added up to significant business growth. The right data can guide market expansion. Expanding into new markets isn't about guesswork. It's about analyzing where demand exists and understanding the needs of different customer segments. Check Point Health used data to determine where and how to expand, ensuring that each new opportunity was strategically timed and positioned for success the takeaway Check point Health's success underscores the power of data driven decision making, continuous product iteration and strategic market expansion. By listening to customers, making small but impactful improvements, and using data to drive growth, businesses can adapt to changing market needs and achieve long term success. Profit now it's time to scale now that we've prepared and produced, the next and final step is bringing profit into the business. Many entrepreneurs want to jump straight to profit, but before we focus on scaling, we we must ensure we are generating profits. Too often, businesses with excess capital spend aggressively to grow before building a model that supports profitability. Our philosophy and what has driven the success of our clients is to reach profitability as quickly as possible. My experiences with Oxiclean exemplify this approach. At Kraft Foods and Nabisco, we launched products with multi million dollar budgets, often running at a loss for the first few years with the goal of turning a profit later. That model works for Fortune 500 companies with deep pockets. But at OxiClean, where we built a $300 million business, every launch had to reach profitability quickly. Many of our harvest growth clients today have significantly smaller budgets, sometimes just tens or hundreds of thousands of dollars. So our job is to help them become profitable fast, allowing them to reinvest their own earnings, to scale organically with their advertising paying for itself. A perfect example of this strategy in action was when oxiclean went up against Clorox's Oxymagic. Clorox, a giant in the industry, had the resources to launch aggressively, but OxiClean won because our advertising was profitable. We built a profit model rather than just chasing revenue growth. Our ability to optimize every ad dollar allowed us to sustain our marketing efforts indefinitely, while Clorox had to decide whether to continue pouring money into an unprofitable model. Eventually, they pulled their product from the market and OxiClean thrived. The four part profit model Our profit model follows four key convert excite grow and promote Convert Secure your first sale Excite Create a connection with your customers. Grow Encourage additional purchases from existing customers and promote leverage, referrals, testimonials and reviews to expand sales beyond advertising spend. When this cycle is in place, built on proper preparation and production, you will achieve profitability faster. And once you're profitable, you can scale exponentially without relying on loans or investors. Step 1 Convert Getting your first sale by this stage, you've produced your videos and selected your marketing channels based on research and testing. Now it's time to secure that first sale and gain real world insights. We use the Good Better Best model to refine and optimize your approach. Good market research provides directional insights into your audience messaging and offers better test marketing validates and fine tunes these elements using real world data and best the full launch phase applies these learnings to maximize conversions and profitability. This process ensures that every step builds upon the last, setting you up for a successful and scalable launch. At this stage, we refine our understanding of our audience messaging and pricing through live data. Every first sale is a valuable learning opportunity that informs future scaling. For example, during an early OxiClean campaign, we tested multiple variations of our infomercial to see which messaging resonated best. One version emphasized stain removal, another focused on ease of use, and a third highlighted cost saving. The results were clear. Customers were most excited about the dramatic stain removal demonstrations. That insight shaped our future marketing and helped drive rapid sales growth. Additionally, in our last test launch phase, we made small but impactful changes based on early sales data. A minor adjustment in the way our call to action was presented. Shifting from buy now to Trioxiclean today risk free boosted conversions by 18%. These insights, gathered through early real world testing allowed us to create a launch strategy optimized for success. Step 2 Excite Creating a Connection Once we secure a sale, the next step is to excite our customers. A powerful example also comes from my OxiClean days before social media, we would overhear people talking about their laundry experiences in elevators, amazed at how OxiClean removes stains. When customers are excited enough to share with their friends, it creates organic word of mouth marketing. Today, social media amplifies this effect. Customers can easily share experiences with their networks, reaching hundreds or thousands of people instantly. Strategies to generate excitement include encouraging customers to follow you on social media regularly posting engaging content that reminds them of your brand, running contests that incentivize customers to share testimonials for prizes driving organic exposure. One of the best modern examples of this is brands that use influencer partnerships and user generated content. When customers post videos of themselves using a product and achieving great results, it builds credibility and excitement. The more genuine and relatable the content, the more likely people are to engage and share with it. Additionally, we developed a post purchase email sequence that delivered useful content alongside engagement opportunities. Customers received an email titled 5 Ways to get the Most out of youf OxiClean a few days after purchase, increasing both excitement and product loyalty. This simple strategy increased Repeat purchases by 23%. Step 3 Grow generating additional Sales after converting and exciting customers, the next step is driving additional sales. This could be through repeat purchases. If the product is consumable, like OxiClean upsells offering a deluxe version of the product, for example, and cross sells introducing complementary products, for example. Email marketing plays a crucial role here. A well executed email strategy keeps customers engaged, reminds them of your product, and offers promotions or new product launches to encourage repeat purchases. Unlike social media where you rely on algorithms, email email marketing gives you full control over customer communication. For example, one of our clients in the beauty industry initially struggled with customer retention. We implemented an automated email sequence that provided skincare tips, exclusive deals and customer success stories. The result? A 40% increase in repeat purchases within three months. We also introduced subscription models for customers who wanted automatic refills of their favorite products. This simple change improved customer lifetime value dramatically while reducing the need for constant remarketing. Step 4 Promote leveraging referrals, Testimonials and Reviews Once customers love your product, it's time to turn them into advocates. This step involves referrals offering incentives such as discounts or rewards for customers who refer friends and family and testimonials Encouraging video or written testimonials that showcase real customer experiences and reviews Generating reviews on platforms like Amazon and Walmart to build trust with new buyers. One of the best ways to encourage reviews is by following up with customers shortly after their purchase. Sending an email that asks for feedback, offering a small discount on their next purchase in exchange for a review. Only on platforms that allow review incentives or featuring top reviewers on your social media channels are all ways to increase engagement and brand loyalty. Additionally, leveraging video testimonials and advertising, especially on platforms like Facebook and YouTube, further boosts conversion by up to 35% compared to standard written reviews. The Power of a Profitable Model by following this four step model, you create a self sustaining business. When faced with competition from Fortune 500 companies or venture backed brands, remember that profitability is your greatest advantage. Like Oxiclean beating Clorox, your ability to scale profitably will make you unstoppable. With this system in place, you're no longer just launching a product, you're building a profitable, scalable business positioned for long term success. Harvest Growth Podcast Interview Summary Ashley Prozek Peter Thomas Roth why Happy customers are your most powerful marketing asset In a crowded beauty and skincare market, product quality alone isn't enough. Customer advocacy is the key to sustained success. Peter Thomas Roth, a leader in skincare, has harnessed the power of happy customers to drive brand growth, proving that word of mouth marketing remains one of the most effective tools in today's digital age. Customer testimonials build Authenticity and trust Consumers are skeptical of traditional advertising, but they trust real user experiences. By showcasing authentic testimonials before and after results and social proof, Peter Thomas Roth has strengthened its credibility and driven higher conversions. User generated content creates Organic Brand exposure Instead of relying solely on paid marketing, Peter Thomas Roth encourages customers to share their experiences online. Social media posts, reviews and organic word of mouth have helped the brand expand its reach and attract new customers without massive ad spend. Loyalty programs turn customers into repeat buyers. Beyond acquiring new customers, Peter Thomas Roth focuses on retention. Their loyalty programs and customer engagement strategies encourage repeat purchases, maximizing lifetime value and turning buyers into long term brand advocates. Listening to customers fuels product innovation. Customer feedback isn't just a marketing tool, it's a roadmap for future success. Peter Thomas Roth actively listens to reviews and adjusts formulations based on real user experiences, ensuring that their products continuously meet consumer needs. The Takeaway Peter Thomas Roth's success demonstrates the power of leveraging happy customers as a marketing asset. By prioritizing authenticity, encouraging user generated content, building loyalty, and using feedback to refine products, brands can create a cycle of organic growth that lasts far beyond any single ad campaign. Harvest Growth Podcast Interview Summary Tyrone Hazen Puffin Drinkware From Idea to Empire How Puffin Drinkware Became One of America's Fastest Growing Brands Launching a successful consumer product requires more than just a great idea. It takes a combination of creativity, branding and strategic marketing. Tyrone Hazen, founder of Puffin Drinkware, shared how his company transformed from a simple idea into one of America's fastest growing consumer product businesses. His approach highlights the power of unique branding, community engagement, and retail expansion. A product with personality stands out in a crowded market. Puffin Drinkware differentiated itself by injecting personality into its products. Rather than just selling insulated drink holders, the brand positioned its products as tiny jackets for your beverages, making them fun, memorable and giftable. This strong branding gave customers an emotional connection to the product driving word of mouth growth. Community engagement fuels organic growth Instead of relying solely on paid advertising, Puffin Drinkware built an engaged community around its brand. By fostering a sense of fun and inclusivity, the company encouraged customers to create their own puffin experiences on social media media. This user generated content became a powerful marketing tool, helping the brand grow organically. Retail Distribution opens New Growth Channels While many new consumer brands focus exclusively on direct to consumer or DTC sales, Puff and Drinkware strategically expanded into retail stores. By securing placements in major retailers, the brand reached a wider audience, increased credibility and built a strong omnichannel presence that features fueled rapid growth Staying True to Brand Identity Drives Longevity as the company scaled, Puffin Drinkware remained committed to its core identity, fun, creativity and community. This consistency ensured that even as the product line expanded, the brand maintained its unique appeal, keeping customers engaged and loyal. The Takeaway the success of Puffin Drinkware proves that a product with personality, a loyal community, and smart retail expansion can transform from a simple idea into a thriving business. Brands that stay true to their identity, engage with their customers, and leverage multiple sales channels can achieve explosive growth. Thanks for listening to this special chapter of the Perfect Launch System shared here on the Harvest Growth Podcast. We're only releasing a selection of chapters, less than half of the full book, as part of this series. If you'd like to dive deeper and get the complete system for launching and scaling your products successfully, you can find the full book on Amazon in both hard copy and Kindle formats, or get a free digital version, just visit perfect launch.com whether you're just starting out or looking to take your business to the next level, the Perfect Launch System gives you the proven roadmap to get there.