Automation and Self-Service Podcast
Welcome to Automation and Self-Service podcast, a place where we explore new ways to improve customer service through technology. Hear from industry leaders and get the latest news in the automation field– subscribe today!
Episodes
7 episodes
Starting a vending machine business: Unbundled model reduces startup costs
In this episode of The Automation and Self-Service Podcast Sandra Carpenter, editor of Vending Times, and Jack Brown, CEO of Legacy Ventures Group, discuss the company's "unbundled" vending packages. Brown's model aims to increase accessibility...
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16:23
Beyond the kiosk: How AI is reshaping automated retail
The world of retail is rapidly transforming, and at the heart of this change lies the powerful force of artificial intelligence. In a recent conversation with Ray Friedrich, chief strategy officer of East Street Business Advisors, Sandra Carpen...
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24:12
Melanie Day: Revolutionizing campus hair care with self-service solutions
In this episode of the Automation and Self Service podcast, we explore the innovative world of campus wellness with Melanie Day, founder of In Living Curls. Day shares her journey of bringing hair care vending machines to Kentucky colleges, inc...
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20:38
GRUBBRR: Automating the future of restaurants
In this episode of the Automation & Self-Service Podcast, host Sandra Carpenter explores the world of restaurant automation with Parrish Chapman, chief revenue officer of GRUBBRR.GRUBBRR is a provider of self-ordering technology that...
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13:08
A fresh perspective on self-service dry-cleaning with Sassan Rahimzadeh
In this episode of the Automation and Self-Service Podcast, Kiosk Marketplace Editor Sandra Carpenter talks with Sassan Rahimzadeh, president of Arya Cleaners. They discussed the history of self-service in the dry cleaning industry, exploring t...
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28:58
Behind the counter: The rise of ammo vending with Grant Magers
In recent months, the availability of ammunition vending machines has sparked
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16:41
Gong cha shares how self service kiosks enhance Gen Z customer experience
This past year, Gong cha, an international bubble tea chain, has seen a surge in self-service kiosk usage across its stores in the Americas.In the inaugural episode of the Automation and Self-Service Podcast, Rebecca Kahn, Gong cha's fra...
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25:09