Transcending Home Care
Transcending Home Care is your source for ideas, insights, advice and implications surrounding the ever-changing landscape of providing professional care wherever patients call home. Transcend Chief Strategy Officer Tony Kudner hosts interesting conversations on current trends with a goal of delivering valuable insights to our listeners. We hope these conversations help you succeed in the ever-changing landscape of home care and senior care. For more than 20 years, Transcend has helped providers build their operations and brands to increase referrals, admissions, staff retention and performance scores.
Transcending Home Care
Latest Episodes
Hospice Reputation Management and Prolonged Grief Disorder – a Deeper Look.
When grieving families leave one-star reviews, what’s really driving it? In this episode of Transcending Home Care, Tony sits down with Yelena Zatulovsky (VP of patient experience, AccentCare) and Jordan Dockery (manager of digital strategy, Tr...
AI and Change Management – Solving the Beverly Problem.
Tony and Courtney Penn explore why AI adoption in home-based care hinges not on the technology itself, but on how organizations support the people who use it – especially the seasoned clinicians and admissions staff who carry decades of institu...
The Ubiquitous AI Episode: What Home-Based Care Isn’t Ready For.
AI isn’t coming to home-based care. It’s already here and accelerating. In this episode, Tony sits down with JJ Ram, CTO and co-founder of Claim Health, to explore how AI is evolving from tool to autonomous operator and what that means for hosp...
Home Care 100: Big Ideas, Real Life, and What Actually Moves the Needle.
Tony sits down with Charles McDonough, CEO of Delaware Hospice, to unpack real-world takeaways from Home Care 100 – what mattered beyond the stage; what operators are actually struggling with; and how collaboration, people and practical AI use ...
Business Development Compliance Horror Stories.
What happens when marketing incentives, pressure and poor training cross the compliance line? Nothing good. In this episode, Tony Kudner is joined by healthcare attorney Kate Proctor to unpack real-world “horror stories” where hospice marketing...