Transcending Home Care
Transcending Home Care is your source for ideas, insights, advice and implications surrounding the ever-changing landscape of providing professional care wherever patients call home. Transcend Chief Strategy Officer Tony Kudner hosts interesting conversations on current trends with a goal of delivering valuable insights to our listeners. We hope these conversations help you succeed in the ever-changing landscape of home care and senior care. For more than 20 years, Transcend has helped providers build their operations and brands to increase referrals, admissions, staff retention and performance scores.
Transcending Home Care
Change Management: The Good, The Bad, The Necessary
In this episode, Tony sits down with Courtney Penn to talk through Transcend’s approach to change management and what successful changes have in common. The conversation touches on key milestones, planning for change and communicating it well, and developing the critical feedback loops needed to gauge the success of the change. Tony and Courtney also discuss several client case studies and examples from their own experiences from working at home-based care provider agencies.