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CX Innovators
Tune into the CX Innovators podcast to hear how top brands are using cutting-edge technology to take the customer experience to incredible new heights. We’ll talk to the executives who are spearheading the CX charge for their brands and the tech companies they rely on to make the magic happen.
CX Innovators
Between the Flags lifestyle brand leader shares CX strategy
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In the latest episode of the CX Innovators podcast, Briney Oayda, managing director at Bondi Active and Between the Flags, shares insight with RetailCustomerExperience.com editor Judy Mottl on how the Australia-based lifestyle franchise overcame a big obstacle – providing customers with insight on over 45 different product styles within a small retail footprint.
The technology solution, from tutch, a digital platform, offers customers recommendations and provides customer insight to the brand. Between the Flags has three locations surrounding world-famous Bondi Beach and is a go-to destination for locals and tourists.