Cavell Cloud Conversations Podcast Artwork Image

Cavell Cloud Conversations

Cavell

Cavell is a leading research and consulting firm specialising in the telecommunications industry with a particular focus on business communications technologies including UCaaS, collaboration, contact centre and customer engagement software, business messaging, and Microsoft Teams. Cavell provides insights, analysis, and advisory services to help their clients navigate and succeed in these rapidly evolving sectors.


Cavell Cloud Conversations will bring you bitesize podcasts with some of the world's leading technology brands and most interesting speakers. Learn about the latest innovations, trends and emerging technology across areas such as IoT, networking, communications, and collaboration. Each episode is hosted by a member of the Cavell Analyst Team who will be joined by a special guest from the technology industry to discuss a particular trend or topic.

Will automation cost jobs in the contact centre?July 09, 2024
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Expanding through M&A: A discussion with CloudClevrMay 21, 2024
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Cavell chats Channel with Nuvias UCMay 17, 2024
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Consumer Expectations Don't Match Industry CapabilitiesMay 10, 2024
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Investment Opportunities in CX - What to Expect at Cavell Invest 2024April 26, 2024
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What you Missed at Enterprise Connect 2024 - Cavell's SummaryApril 15, 2024
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Preparing for Cavell Summit Europe 2024March 01, 2024
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How is Agent Experience Shaping the Future of the Contact Centre?February 09, 2024
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Overcoming Service Provider Challenges in Microsoft TeamsJanuary 16, 2024
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Driving Revenue from Teams CallingJanuary 10, 2024
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And That's a Wrap on 2023December 22, 2023
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There is more than just telephony in Microsoft Teams!December 18, 2023
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Discussing the Rise of Omnichannel Customer Experience with DSTNYDecember 14, 2023
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The Next Generation of Communication Beyond VoiceDecember 06, 2023
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Nuwave Sheds Light on Cross Platform EnablementNovember 24, 2023
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Exploring Analytics in the Collaborative EraNovember 22, 2023
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SIPPIO Open Up The Teams Telephony Market to Channel ProvidersNovember 07, 2023
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Cavell Summit North America Highlights - AI in Contact CenterOctober 25, 2023
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Cavell Summit North America: A Preview of What's to ComeSeptember 20, 2023
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Understanding the Role of AI in the Future of CommsAugust 30, 2023
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Cavell Update on Recent Zoom and RingCentral NewsAugust 16, 2023
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Cavell Invest Summit: A Preview of What's to ComeMay 02, 2023
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Gen-Z in the Workplace: Bridging the Communication DivideApril 25, 2023
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Exploring the AI Buzz at Enterprise Connect April 17, 2023
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Automation in Operator Connect: Challenges & Opportunities UnveiledFebruary 15, 2023
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