Smart Cleaning School

The Accountability Roadmap

January 23, 2020 Ken Carfagno Episode 30
Smart Cleaning School
The Accountability Roadmap
Show Notes

We're at part 4 of our goal-setting series. You should have a great handle on your Why, why you set goals, and how to create a SMART goal. These are all vital steps in getting traction and achieving. However, there is more to the equation. Let's talk about an accountability roadmap. Think about a huge map of the country. There's a car off on the side of the map. Where do you want to go? Well, that's a silly question. We first need to know where you are now on the map.

Step 1: Know Your Numbers! You have to know your business numbers, which includes your key performance indicators (KPIs) or scorecard, profit & loss, and where you want to go. This will help you assess exactly where you now compared to your goals and allow you to have the measurables to set solid SMART goals.

Step 2: Know Your WHY! Now that you're car is off the side and on the map in the location of where YOU are, you can pour the fuel into the vehicle and set the direction you would like to travel.

Step 3: Determine Your Route! You will need a series of milestones every 90 days in the form of SMART goals to create the dotted line on your map to get you from where you are to where you want to be. 

Step 4: Put on Your Wheel! You need wheels to make your gassed-up car to roll to its destination. My friend Courtney Wisely of Rescue My Maid Service uses these 5 areas to measure the health of your cleaning company: Human Resources, Operations, Marketing, Administration, Finances. I added a 6th area and that is Goal Setting & Accountability. We can place these 6 criteria as 'spokes' on a wheel. Simply segment the spokes with 1, 2, 3, 4 and 5. Then grade yourself on each to start your journey and connect the dots. You can see this exercise done on my FREE SMART Goals Masterclass. You will need to create a circle so your 'wheel' can get you to your destination.

Read the rest of this article at the Solo Cleaning School website