Smart Cleaning School
The Smart Cleaning School Podcast helps cleaning business owners from start-up to the struggling solo to the striving seven-figure get SMARTER in their businesses, reshape their mindset, increase productivity, clear the overwhelm, and get clarity through SMART goal-setting & personal accountability. Ken Carfagno is a lifetime learner and teacher. His mission is to help visionaries make the impact they were meant to make.
Episodes
490 episodes
Best Of - You Need Quality Control
Let's continue the Control Series! My first episode was "You Must Let Go of Your Control", where I shared a few major breakthroughs in my ...
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Episode 490
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10:03
Best Of - Scope Creep
This week started with content batching. Batching is an optimizer's tool for ultra productivity. Every month, I create blogs, podcasts, and videos for Carfagno Cleaning and Solo Cleaning School. It takes a ton of time to do each week. I used ba...
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Episode 489
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22:47
Best Of - The Stuff I've Broken
I've broken a lot over 15 years, but it's all relative. I have two mindsets to discuss before I share my cleaning misdeeds.Your auto insurance company keeps actuarial tables and knows exactly how much an accident costs on average. T...
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Episode 488
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24:18
Best Of - Safeguard Your Clients
I've been cleaning homes since 2006 and have noticed a dramatic increase in home security as technology improves. Alarms have gone from wired to wireless. Cameras surveil various angles and locations of the home. Garages have keypads. Families ...
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Episode 487
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21:06
Best Of - Train Your Clients
I host an accountability & mastermind call every Monday for the SMART Cleaning Tribe. We are a family of cleaning service owners with teams (that used to be solo). I'm the architect of this group of amazing people, always looking for the 1%...
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Episode 486
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18:54
Best Of - The Time I Fired Myself
In 15 years of solo cleaning, over 75 families have hired me to clean for them. However, I sold my business with 17. What happened to the others? It's simple. This is a seasonal service for some and a lifetime for others. I never tried to figur...
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Episode 485
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16:13
Best Of - Lifetime Value of a Client
This is a story that will cost a cleaning supplier a lot of money. First of all, I hope you all know me by now. I am not vindictive. I did not have a bad experience with the company I'm going to mention. However, I chose to do my 3-stars out of...
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Episode 484
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17:30
Best Of - Keys to Solo Longevity II
In "Keys to Solo Longevity I", I established a few foundational principles. First of all, there is a clear difference in a Ford and a Honda. I pr...
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Episode 483
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22:05
Best Of - Keys to Solo Longevity I
This 2-part podcast was inspired by a Solo Cleaning School Elite member, Dave Reeks. Dave started implementing the ISO Model in early 2022, operating The Finest Clean in S...
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Episode 482
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25:54
Best Of - Basic Safety for the Solo
Last week I kicked off a 11-part Retention Series for the Smart Cleaning School Here’s the basic question. What good is it to only teach you GET great customers if you can’t KEEP them?!It makes no sense at all. You’re right! That’s why I...
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Episode 481
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24:31
3 Reasons Customers Cancel
I have discovered through losing dozens of clients over the years that they cancel service for 3 reasons. Would you like to know what they are? Here’s the summary.Quality - Whether you fail to meet your expectations or theirs, they ...
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Episode 480
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13:12
Build Your Company Profile
Do you want prospects to find you and ask you for help or would you rather hunt for them and try to sell them? The first option is called a relational approach and the second is a transactional one. I created the original ISO Model Course in 20...
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Episode 479
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14:37
Best Of - January 2022 Freedom Report with Coach Josh
This month's Freedom Report starts with a clip from a call with Coach Josh. I had accomplished a lot in December as you heard in the last ...
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Episode 478
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36:00
Best Of - December 2021 Freedom Report with Coach Josh
I ended the November Freedom Report with peace. We had brought our plan to go to Florida to God and asked Him to show us the way. We had over 20 job applications come in with no new hires. I personally connected and made initial connection to 2...
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Episode 477
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38:51
Best Of - November 2021 Freedom Report with Coach Josh
I recorded "A New Freedom Vision" in May, just 6 months ago. It was a bold proclamation. I could not go to Florida for a month, while scheduled to cl...
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Episode 476
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21:34
Best Of - October 2021 Freedom Report with Coach Josh
In my last Freedom Report, I humbled myself with the reality of my situation. I'm striving for this New Freedom Vision, but two glaring blind spots w...
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Episode 475
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32:50
Best Of - September 2021 Freedom Report with Coach Josh
September is in the books. It's time for another business update. Afterward, I'll share a clip from our final coaching call from September to close out the summer. Now that October is here, it's time to crank it down! I have 4 months left to bu...
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Episode 474
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33:22
Best Of - August 2021 Freedom Report with Coach Josh
There is so much to dig into for this month's update of my personal cleaning company. If you're new to this show, here's the quick version. I've been a solo house and office cleaner for most of my 16 years in business. I have a system that init...
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Episode 473
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32:59
Best Of - July 2021 Freedom Report with Coach Josh
July was a crazy month. As a family, we had a ton going on. We had Kid's Camp and Youth Camp at retreat camp centers for 4 of our 5 kids for 5 days each. During one of those camps, Teresa and I slipped away for 4 days to the beach. I had...
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Episode 472
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26:08
Best Of - June 2021 Freedom Report with Coach Josh
I shared in my last Carfagno Cleaning update, "Stay, Scale or Sell " that the seasons are shifting from Spring to Summer. As promised, I'm departing fr...
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Episode 471
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33:31
Best Of - The Clutterbug Story with Cassandra Aarssen
I am excited to introduce my friend and YouTube superstar, Cassandra Aarssen to Solo Cleaning School. I invited her to be an expert guest in the SMART Cleaning Tribe
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Episode 470
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21:26
Best Of - My Goal is to Create Peace for My Family with Andrea McCoy
In this episode, I spotlight my first solo cleaner. Andrea McCoy runs Peachy Clean in St. George, UT. She is a mom of 6! She explains why she started her solo cleaning business and the v...
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Episode 469
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10:50
Best Of - Powerful Networking Tips with Alonzo Adams
This episode is a clip from an Expert Call I facilitated in the Smart Cleaning Tribe last December with my friend Alonzo Adams of Busy Bee Cleaning Company in West Chester, P...
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Episode 468
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26:11
Best Of - My Business is Not My Identity with Crystal Hamm
This conversation with Crystal Hamm was wide-ranging in topics, but mainly focused on her past. In the present, Crystal runs a $3 million dollar residential cleaning company. Her team loves her and she loves them. She has build a company in the...
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Episode 467
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1:12:01
Best Of - Content But Not Satisfied with Vincent Pugliese
Vincent is first and foremost, a husband, father, and homeschooler. Vincent and Elizabeth live in Bradenton, Florida with their 3 sons Andrew, Nolan, and Dylan. They are active in their community and church. Vincent is a friend to many an...
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Episode 466
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1:19:15