Smart Cleaning School
The Smart Cleaning School Podcast helps cleaning business owners from start-up to the struggling solo to the striving seven-figure get SMARTER in their businesses, reshape their mindset, increase productivity, clear the overwhelm, and get clarity through SMART goal-setting & personal accountability. Ken Carfagno is a lifetime learner and teacher. His mission is to help visionaries make the impact they were meant to make.
Episodes
497 episodes
Best Of - Excellence vs Perfection
Perfectionism is a big problem in the cleaning industry. It took me over 15 minutes to say it in the podcast. It's really not that complex. Perfection is working hard to make YOU as happy as possible and you may never get there. Ex...
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Episode 497
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16:48
Roadmap to Freedom
There are too many overwhelmed, overworked, underpaid, and underappreciated solo cleaners. They want more than showing up to clean every day. They want to get traction with their businesses. Optimizing accomplishes this.You want more mar...
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Episode 496
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21:41
3 Steps of Optimizing
We are getting closer to the end of season 1 of the Smart Cleaning School Podcast. We are in the middle of a series on the 3 S’s, which stands for Stay, Scale, or Sell and represent FREEDOM for the solo cleaner. In the last episode, I shared a ...
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Episode 495
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14:11
Create Margin and Earn Freedom
In this episode, I share a short clip of a Public Service Announcement I made last November in the Solo Elite Membership. It’s a PSA for all struggling, overwhelmed solo cleaners. First, let me say a few things.You are the one that overs...
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Episode 494
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15:45
I've Done Everything I Teach
I have an announcement to make. This is episode 493 of the Smart Cleaning School Podcast. I will be ending season 1 at episode 500. Why? What does that mean? All these questions will be answered in these final 8 episodes, where I’m focusing you...
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Episode 493
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14:09
Best Of - When a Solo Should Scale
I am excited to share this clip from the Solo Elite Membership! A few weeks ago, I ran my first Zoom call for the members to meet each other, dive into a topic, and ask questions. It was a great call. Afterwards, I pondered the idea of sharing ...
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Episode 492
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18:46
Best Of - Stay, Scale, or Sell
The summer is finally here! This is both literal and figurative. We just celebrated Memorial Day as the weather is heating up. Just like the 4 seasons of nature, my business is entering a new season. After selling my 1st solo business in 2018, ...
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Episode 491
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35:06
Best Of - You Need Quality Control
Let's continue the Control Series! My first episode was "You Must Let Go of Your Control", where I shared a few major breakthroughs in my ...
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Episode 490
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10:03
Best Of - Scope Creep
This week started with content batching. Batching is an optimizer's tool for ultra productivity. Every month, I create blogs, podcasts, and videos for Carfagno Cleaning and Solo Cleaning School. It takes a ton of time to do each week. I used ba...
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Episode 489
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22:47
Best Of - The Stuff I've Broken
I've broken a lot over 15 years, but it's all relative. I have two mindsets to discuss before I share my cleaning misdeeds.Your auto insurance company keeps actuarial tables and knows exactly how much an accident costs on average. T...
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Episode 488
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24:18
Best Of - Safeguard Your Clients
I've been cleaning homes since 2006 and have noticed a dramatic increase in home security as technology improves. Alarms have gone from wired to wireless. Cameras surveil various angles and locations of the home. Garages have keypads. Families ...
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Episode 487
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21:06
Best Of - Train Your Clients
I host an accountability & mastermind call every Monday for the SMART Cleaning Tribe. We are a family of cleaning service owners with teams (that used to be solo). I'm the architect of this group of amazing people, always looking for the 1%...
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Episode 486
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18:54
Best Of - The Time I Fired Myself
In 15 years of solo cleaning, over 75 families have hired me to clean for them. However, I sold my business with 17. What happened to the others? It's simple. This is a seasonal service for some and a lifetime for others. I never tried to figur...
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Episode 485
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16:13
Best Of - Lifetime Value of a Client
This is a story that will cost a cleaning supplier a lot of money. First of all, I hope you all know me by now. I am not vindictive. I did not have a bad experience with the company I'm going to mention. However, I chose to do my 3-stars out of...
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Episode 484
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17:30
Best Of - Keys to Solo Longevity II
In "Keys to Solo Longevity I", I established a few foundational principles. First of all, there is a clear difference in a Ford and a Honda. I pr...
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Episode 483
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22:05
Best Of - Keys to Solo Longevity I
This 2-part podcast was inspired by a Solo Cleaning School Elite member, Dave Reeks. Dave started implementing the ISO Model in early 2022, operating The Finest Clean in S...
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Episode 482
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25:54
Best Of - Basic Safety for the Solo
Last week I kicked off a 11-part Retention Series for the Smart Cleaning School Here’s the basic question. What good is it to only teach you GET great customers if you can’t KEEP them?!It makes no sense at all. You’re right! That’s why I...
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Episode 481
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24:31
3 Reasons Customers Cancel
I have discovered through losing dozens of clients over the years that they cancel service for 3 reasons. Would you like to know what they are? Here’s the summary.Quality - Whether you fail to meet your expectations or theirs, they ...
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Episode 480
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13:12
Build Your Company Profile
Do you want prospects to find you and ask you for help or would you rather hunt for them and try to sell them? The first option is called a relational approach and the second is a transactional one. I created the original ISO Model Course in 20...
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Episode 479
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14:37
Best Of - January 2022 Freedom Report with Coach Josh
This month's Freedom Report starts with a clip from a call with Coach Josh. I had accomplished a lot in December as you heard in the last ...
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Episode 478
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36:00
Best Of - December 2021 Freedom Report with Coach Josh
I ended the November Freedom Report with peace. We had brought our plan to go to Florida to God and asked Him to show us the way. We had over 20 job applications come in with no new hires. I personally connected and made initial connection to 2...
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Episode 477
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38:51
Best Of - November 2021 Freedom Report with Coach Josh
I recorded "A New Freedom Vision" in May, just 6 months ago. It was a bold proclamation. I could not go to Florida for a month, while scheduled to cl...
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Episode 476
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21:34
Best Of - October 2021 Freedom Report with Coach Josh
In my last Freedom Report, I humbled myself with the reality of my situation. I'm striving for this New Freedom Vision, but two glaring blind spots w...
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Episode 475
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32:50
Best Of - September 2021 Freedom Report with Coach Josh
September is in the books. It's time for another business update. Afterward, I'll share a clip from our final coaching call from September to close out the summer. Now that October is here, it's time to crank it down! I have 4 months left to bu...
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Episode 474
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33:22
Best Of - August 2021 Freedom Report with Coach Josh
There is so much to dig into for this month's update of my personal cleaning company. If you're new to this show, here's the quick version. I've been a solo house and office cleaner for most of my 16 years in business. I have a system that init...
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Episode 473
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32:59