Profiles in Risk

E 139: AXA XL Construction, Gary Kaplan and Justin Gress

February 20, 2019 Insurance Nerds
Profiles in Risk
E 139: AXA XL Construction, Gary Kaplan and Justin Gress
Show Notes

On this episode, Carey Anne Nadeau interviews Justin Gress and Gary Kaplan of AXA XL Construction business line. We discuss their team’s innovative approach to talent development, identifying insurtechs, and piloting new technologies. 

Gary Kaplan, President of Construction at AXA XL

Gary is a highly disciplined and results-focused leader with the proven track record developing and motivating high performance teams. As President of Construction at AXA XL, he is responsible for all six P&C product lines including Property, Primary Casualty, Excess Casualty, Professional, Pollution, and Subcontractor Default insurance.

Justin Gress, Director of Strategic Operations - Chief Operating Officer at AXA XL

As the Chief Operating Officer (COO)/Director of Strategic Operations for AXA XL, Justin is focused on owning and driving our overall Operational and Strategic Plans across Canada and North America Construction. He reports to the President of NA Construction and the CEO of AXA XL Canada. Justin has written multiple articles, including: 

“Constructive Conversations: Building customer-focused operations”

FastFast Forward – December 2018 

“Getting started with continuous improvement”

FastFast Forward – September 2018

“Show Me the Money! Using Data to Drive Cost-Effective Innovation in the Construction Industry”

FastFast Forward – January 2018

Gary Kaplan shared the following resources, many of which are mentioned in this podcast: 

“Building a Customer-Focused Business from the Ground Up”

Carrier Management Magazine – August 2017

“The Benefits of Having One Insurer to Meet All of Your Needs”

Reuters – October 2018 

“Business planning that looks beyond the bottom line” – August 2018

 “A winning formula: Customer-centric business strategy” – June 2018 

“Keeping ahead of competition” – April 2018

 “4 Keys to Incredible Employee Engagement”

Science of Story – April 2018