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The Product Experience
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Episodes
369 episodes
How to use Premortems to predict failure - Anu Jagga-Narang (AT&T)
In this episode, Lily Smith and Randy Silver host Anu Jagga‑Narang, a product evangelist at AT&T, to explore premortems — a powerful technique for anticipating product failure before launch. Anu explains how premortems use prospective hinds...
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34:41
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Building products for pilots: a case study - Cristina Bustos (Swiss AviationSoftware)
In this episode of The Product Experience, host Randy Silver talks with Cristina Bustos, Product Manager and team lead at Swiss AviationSoftware, about her experience launching a native mobile application in one of the most regulated a...
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33:44
How to lead when you don't have authority - Sean Flaherty (ITX Corp)
In this episode of The Product Experience, host Lily Smith speaks with veteran product leader Sean Flaherty about a question at the heart of modern product management: how do you influence without authority? Drawing from behavioural science and...
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40:44
How to manage product managers without micromanaging - Mariah Craddick (Executive Director of Product, The Atlantic)
In this episode of The Product Experience, Mariah (Executive Director of Product at The Atlantic) discusses the often-vague transition from being a great Product Manager to becoming an effective manager of people. Drawing on her background as a...
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33:37
What high-confidence product managers do differently - Axel Sooriah (Atlassian)
Product managers are saving hours with AI, yet feel more uncertain than ever about whether their products will succeed. What’s going on?In this episode of The Product Experience, Lily Smith and Randy Silver sit down with Axel Sooriah, p...
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38:50
Rerun: AI ethics advice from former White House technologist - Kasia Chmielinski (Co-Founder, The Data Nutrition Project)
In this episode of the Product Experience Podcast, we speak with Kasia Chmielinski, co-founder of The Data Nutrition Project, who discusses their work on responsible AI, data quality, and the Data Nutrition Project. Kasia highlights ...
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31:37
How to build a product-driven engineering team - Matt Watson (Founder, Full Scale)
What does it take to build truly product-driven engineering teams? In this episode, Matt Watson — founder and CEO of Full Scale and author of Product Driven — joins Lily and Randy to challenge the longstanding silos between product and engineer...
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41:19
How to prototype with AI in hours - Prerna Singh (CPTO, Avaaz, Meetup, IBM)
In this episode, Prerna Singh, CPTO at Avaaz, walks us through how AI is reshaping the way we prototype, learn and build digital products. Rather than replacing teams or skipping straight to production, she argues that AI shines when used as a ...
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40:14
How to measure impact in platform product management - Teresa Huang (Head of Product, Bupa)
In this episode of The Product Experience, host Randy Silver speaks with Teresa Huang — Head of Product for Enablement at global health‑insurer Bupa — about the often‑overlooked world of platform product management. They explore why building in...
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39:01
A better approach to the product team process - John Cutler (Head of Product, Dotwork)
In this episode of The Product Experience, host Randy Silver sits down with product veteran John Cutler to explore why creating great products remains one of the hardest things organisations do. They dive into why so many companies adopt off‑th...
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44:52
How to design AI products that users trust - Nina Olding (Gemini, Meta, Weights & Biases)
In this episode, Nina Olding, Staff Product Manager at Weights & Biases and formerly at Google DeepMind, working on trust and compliance for AI, joins Randy to explore the UX challenges of AI‑driven features. As AI becomes increasingly wove...
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33:58
How to spot (and solve) your product team’s biggest problems - Vidya Dinamani (Product Rebels)
In this episode of The Product Experience, Lily Smith speaks with Vidya Dinamani, product veteran, coach, and Co-founder of Product Rebels, about how to tell if your team is truly product-led or just paying lip service. With over a decade of ex...
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28:41
How to validate product features - Jason Sparks (Principal Product Manager, ReUp Education)
Building the right thing is hard. Building the wrong thing is easy and costly. In this episode, Jason Sparks, Principal Product Manager at ReUp Education, dives deep into the discipline of continuous validation inside enterprise environments. F...
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37:21
Connect your product metrics to company goals - Elena Luneva (CPO and Coach)
Why do great product ideas fail to gain traction? According to Elena Luna, it’s rarely about the strategy and more often about the storytelling. In this episode of The Product Experience, Elena Luneva, a seasoned CPO, GM, and Maven instructor, ...
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35:12
A masterclass on rapid experimentation - Dan Dalton (Director of Product, Sage)
In this episode of The Product Experience, Lily and Randy speak with Dan Dalton (Director of Product Management at Sage) about the current state of product management, and how the role must evolve in today’s climate.Chapters
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46:33
Four behaviours that drive successful AI products - Matthew Certner (Partner and Garage Lead, IBM)
You can’t build great products on gut instinct, and yet, according to IBM’s global study of 1,000 enterprises, 77% of organisations using generative AI aren’t seeing any financial benefit. In this episode on The Product Experience podcast, Lily...
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35:34
What do great product leaders do differently? Christian Idiodi (Partner, Silicon Valley Product Group)
Christian Idiodi, Partner at Silicon Valley Product Group, and Co-author of the valuable product book Transformed, dismantles some of the most persistent myths in product leadership. Drawing from his global perspective and work acro...
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42:37
What obsessing over communication taught me - Sahil Jain (Co-Founder and CEO, Samepage.ai)
In this episode of The Product Experience, Lily Smith speaks with Sahil Jain, co-founder and CEO of Samepage.ai, about one of product management’s hardest challenges: keeping teams aligned. From his early career at Y...
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43:10
Lessons from building healthcare products in Nigeria - Damilola Adelekan (Lead Product Manager, Remedial Health)
In this episode of The Product Experience, hosts Lily Smith and Randy Silver speak with Damilola Adelekan, Lead Product Manager at Remedial Health, who discusses building pragmatic, people-centred solutions in Africa’s fragmented and under-reso...
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33:57
Why saying no to customers builds better products – Patrick Ndjientcheu (CPTO, Irembo)
In this episode of The Product Experience, Patrick Ndjientcheu, Chief Product and Technology Officer at Irembo, shares how his team transitioned from delivering projects for government to building a portfolio of scalable products. P...
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50:56
How product can work better with sales and marketing - Sally Foote (Advisor, Bower Collective)
In this episode of The Product Experience, Lily Smith speaks with Sally Foote, a seasoned product leader whose journey from product roles to C-suite commercial leadership spans Carwow, Go Compare, and The Guardian. They unpack the increasingly ...
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43:35
Retention strategies for single-use products - Vivek Kumar (Investor and Advisor, Atlys)
Product decisions built on daily-active metrics fall apart when your customers show up once a year, or once a decade. In this episode, Randy Silver talks to Vivek Kumar about building and growing low-frequency products, from property and tax to...
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48:36
Why we need to design products for machines - Katja Forbes (Executive Director, Standard Chartered Bank)
In this episode of The Product Experience, Randy Silver and Lily Smith sit down with Katja Forbes, Executive Director at Standard Chartered Bank, design leader, and lecturer, to explore the fast-approaching world of machine customers.<...
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46:15
How to influence at board level - Kirsten Mann (CEO, Founder, Vizory, Prospection, Oracle)
In this episode of The Product Experience, Lily Smith and Randy Silver are joined by Kirsten Mann, former CPO at Prospection and now startup founder and board member, to discuss how product leaders can play a vital role on company boards. <...
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46:47
The story behind Spotify Canvas - Dariusz Dziuk (Product Lead, Spotify)
In this episode of The Product Experience, Randy Silver speaks with Dariusz Dziuk, Product Lead for Music Expression at Spotify, about the origins and evolution of Canvas, the looping visuals that accompany music tracks. From early assumptions ...
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30:13