The Product Experience: a Mind the Product podcast
The Product Experience features conversations with the product people of the world, focusing on real insights of how to improve your product practice. Part of the Mind the Product network, hosts Lily Smith (ProductTank organiser and Product Consultant) & Randy Silver (Head of Product and product management trainer) “go deep” with the best speakers from ProductTank meetups all over the globe, Mind the Product conferences, and the wider product community.
Episodes
399 episodes
Four mistakes scaling teams make - Julia Barham (Coach & Mentor)
Julia Barham leads a CX acquisition team at Progressive Insurance and is the author of The Product Management Playbook, published by Rosenfeld Media in July 2026. She wrote it to close what she sees as a coaching gap in the profession: a decade...
How to lead a product team through AI adoption - Tiama Hanson-Drury (CPTO, Opus 2)
Tiama Hanson-Drury is CPTO at Opus 2, the legal technology company behind the systems that run some of the world's largest and most high-stakes litigation. She started her career in sales, moved into product in 2010 and has spent the last 16 ye...
What OpenAI taught me to unlearn — Blaine Billingsley (OpenAI, Slack, YouTube, Airbnb)
Blaine Billingsley is a Member of Technical Design Staff at OpenAI whose path into the field ran through music composition, spare-change website work at college, and a decade across Gmail, Airbnb, YouTube and Slack. At OpenAI he was hired to wo...
What your developers aren't telling you - Cat Hicks (Psychologist)
Dr Cat Hicks is a psychological scientist and the founder of Catharsis, a human-centred research consultancy that works with engineering organisations. After self-funding her first open-access study into developer motivation, she was recruited ...
The new manifesto for product builders - Faith Forster (Chief Product Officer)
Faith Forster has spent 15 years in product leadership. She was VP of product at Dex, acquired for approximately $600 million, and went on to serve as CPO at Legal, a payments and compliance platform. She now runs discovery.com, an AI-native pl...
Why is product so hard? - Charity Ibhadon (Global Product Director, WPP)
Charity Ibhadon is a Global Product Director at WPP, where she leads the development of an AI marketing tool. With 15 years in product — including three formative years at ASOS during its high-growth heyday — she came to the discipline via a de...
Move fast and DON'T break things - Vonny Laing (UX Lead, Student Loans Company)
Vonny Laing is a user-centred design lead at the Student Loans Company, part of the UK government, where she oversees a service used by millions of people at every stage of their higher education journey. She has held roles spanning UX design, ...
A deep dive into the state of product in 2026 — Emily Tate (VP Product)
Recorded live at #mtpcon London, Lily sits down with Emily Tate — former MD of Mind the Product for a broad debrief on the day's themes. They cover why product and design may matter more in an AI world than ever before, how heritage organisatio...
How to build resilience in product - Lindsey Jayne (Product Advisor)
Lindsey Jayne is an independent product adviser and coach, and former chief product officer at the Financial Times. She began her career at the Government Digital Service, where she stumbled into product management by chasing someone down a cor...
How to get the most out of product coaching - Lily Smith (Managing Director, BBC Maestro) and Randy Silver (Product and Leadership Coach)
How to lead when you don't fit in - Dave Martin (CPO, Fractional)
Dave Martin has spent more than two decades in product leadership, with a string of C-suite roles, a couple of exits and a book, The Product Momentum Gap, to his name. He is also dyslexic and ADHD, and has built a career while masking ...
Why you're not falling behind on AI - Barry O'Reilly (Author, Artificial Organizations)
Barry O’Reilly is an entrepreneur, author, and founder of Nobody Studios, an early-stage venture studio focused on building AI companies. Over the last six years he has worked with founders, executives and enterprise leadership teams to rethink...
How PMs can win with open source - Dan Ciruli (Product Leader, Nutanix)
Dan Ciruli is VP and General Manager of Cloud Native at Nutanix. A computer science graduate of UC Berkeley, Dan spent a decade in engineering before pivoting to product management in 2003, a role that barely had a name when he started. Since t...
What I learned from unbuilding products and systems in the Public Sector - Ayushi Roy (Product Leader)
In the private sector, product teams pick their customers, generate demand, and ship into something close to a green field. In the public sector, none of that holds. Ayushi Roy — Chief Program Officer at New America's New Practice Lab and a lec...
Everything you need to know about product messaging— Diane Wiredu (B2B, SaaS, Marketing, leader)
In this podcast episode, Diane Wiredu, Founder and Messaging Strategist for Lion Works, underscores the significance of this key element. Diane breaks down a step by step guide on effective messaging, while also providing insights on engaging c...
AI ate their search traffic. Here's what Springer Nature built instead — Prathik Roy
Prathik Roy is Product Director for Data and AI Solutions at Springer Nature, one of the world's largest academic publishing companies. A quantum chemist and material scientist by training, he spent years in R&D before gravitating towards p...
How to connect vision, strategy, and execution - Martin Eriksson (Author, The Decision Stack)
Martin Eriksson is a Product Leader, Co-founder of Mind the Product and ProductTank, and Author. His new book, The Decision Stack, offers a mental model for connecting every layer of organisational strategy — from vision to the decisions teams ...
The document that can replace PRDs — Rags Vadali (Founder & CEO, floto.ai)
What does product management look like when your engineers aren't writing code? Rags Vadali, founder of Floto and former PM at Google and Meta, joins Lily and Randy to talk about how building AI-native products has completely inverted his proce...
What I learned from an industry pivot - Kate Kempe (Director of Product, International Baccalaureate)
Kate Kempe made the leap from 13 years at Amazon — most recently leading Alexa's screened products — to head up product at the International Baccalaureate, an NGO with no established product function. In this episode, she talks through what tha...
How to build EQ as a Product Leader - Pippa Topp (CPO, giffgaff)
Pippa Topp, Chief Product Officer at giffgaff, joins Lily and Randy to talk about emotional intelligence in product teams — what it is, how it develops, and why it matters for leadership. The conversation covers recognising defensiveness as an ...
The state of product in Europe - Elias Lieberich (Product Strategy Coach)
Elias Lieberich, Founder of Product Matters and formerly a PM at Google and YouTube, makes the case that the real gap between European and Silicon Valley product practice is in its culture. He identifies three recurring patterns in European com...
How to fix broken systems - Kate Tarling (CEO, The Service Group)
Kate Tarling — consultant, trainer, and author of The Service Organization — joins Lily and Randy to discuss what it takes to deliver great services inside large, complex organizations. The conversation covers the distinction between p...
How to communicate the value of product work - Rich Mironov (CPO Coach)
Rich Mironov has spent decades watching product teams lose the room because they were speaking the wrong language. In his new book Money Stories, he makes the case that product managers need a second vocabulary: one built around revenu...