The Look & Sound of Leadership
Episodes
273 episodes
The Three Elements of Effective Delegation
With her company on the brink of disaster, a leader hungrily tackles the art of delegation, learning three models on the way. The episode frames delegation as being primarily about getting your people ready.To get ...
Managing Emotions
A chief officer finds himself repeatedly triggered by a peer. Afraid he’s going to say or do something he’ll regret, he asks his coach for tools.Three categories of self-regulation tools:Physical...
Getting Your Voice Heard
A brilliant but rather shy leader is challenged by her management to be bigger, more executive, speak up more. She is grateful to work with a coach.You can build muscle around getting your voice heard by creating homework for yourself. T...
Nice Girls Don’t Get the Corner Office
Tom interviews Dr. Lois Frankel about women in the workplace and other ideas in the just-published third edition of Nice Girls Don’t Get the Corner Office.<...
How to Conquer Nervousness
Before testifying in a high-stakes case, a theorist and his coach swap horror stories about their nerves hijacking them and the lessons they learned.Tom’s top four idea for conquering nervousness:Write happy endings
Humility as Strength
A leader is getting pressured to stop being so prickly and gain some humility. With her coach, she explores whether it’s even possible for humility to ever be a strength. Core concepts in this episode:H...
Leading When Ego at the Top Is Unchecked
A chief officer is infuriated by the behavior of his egomaniacal CEO. With his coach, he explores how to be a healthy leader while reporting to a boss he doesn’t respect.Core concepts in this episode:Egomaniacs rattle ...
How to Grow Your People
A senior vice-president worries that attention on his people’s development will get overwhelmed in the volume of work. He asks his coach for tools to make the process effective and efficient. Download our
How to Motivate and Inspire
After a leader turns around the performance of one of his direct reports, he and his coach explore how it happened. And how to make it stick. Core ideas in the episode:Workplaces improve when positive ...
How to Guarantee Psychological Safety
A toxic boss destroys psychological safety on her team. One of her direct reports talks to his coach about how to survive. And how to keep his own team safe. Core ideas in the episode:Don’t take other people’s...
How to Supercharge Introversion
Concerned his introversion makes him less effective, a corporate vice president asks for coaching – from an extrovert! Together, the coach and client explore ways to assure his introversion is a strength.Myers Briggs Type Indi...
How to Manage Defensive People
A leader with a direct report who is, she says, the most defensive person she’s ever known, devotes an entire coaching session to gathering tools to help her cope. All the tools and ideas and scripts in this episode are i...
How to Own Healthy Assertion
Still traumatized over an angry explosion she’d aimed at an abusive leader years before, a leader asks her coach to help her access healthy assertion to use during moments of conflict.Where are you on the assertion scale? Our ...
How to Create Engagement Online
Convinced that participants need to engage in order to learn, a leader is discouraged after the cheerless rollout of her online learning program. She turns to her coach for help facilitating virtual groups.Tools in this episode:
How to Deepen Relationships at Work
Knowing she’s never been good with people, a leader seeks coaching to her deepen relationships in ways she can tolerate.Two ways to deepen workplace relationships:Matching & Curiosity4 Ways to Match:<...
How to Talk so People Understand You
A leader is losing credibility with her senior leaders. Her boss thinks she can turn it around by learning the sorting tool that transformed him as a communicator, so he brings in the coach who taught him.Sorting & Labelin...
How to Answer Questions Powerfully
A leader was given one goal for his coaching: improve how he answered questions. Knowing he struggled with this not only at work, but at home, he asked his coach for tools. Our free PDF shows the two scripts: one for closed-ended qu...
How to Build Self-Esteem
A leader suddenly hears how harshly she speaks to herself. Wanting help, she turns to her coach who gives her tools to build a practice of self-esteem. The three self-esteem practices are:...
How to Build an Executive
A coaching client wonders what elements need to be present for someone to appear ‘executive.’ Two executive coaches ponder this question and come up with five elements they deem essential.Categories in the archive to explor...
How to Answer “Tell Us About Yourself”
A senior leader, upset about having flubbed her reply to ‘Tell us about yourself’ during a high-stakes interview, talks with her coach about how to prepare for what she considers to be an incredibly stupid question. Categ...
How to Tackle Overtalking
A chief officer had known for years he was an over talker. His CEO, desperate for improvement, gave him a coach. This episode highlights their first coaching conversation. Two mindsets from this episode:
Building Listening
A vice-president gets kudos for likability but knocks for her inability to listen. With her coach, she talks about listening repeatedly. This episode features one of those conversations. The 3 listening mindsets:<...
Mastering Anxiety
Battling perfectionism and anxiety, a leader asks her coach for help and learns a tool that helps her tame her terrors. This episode dovetails with many ideas in last month’s episode about Coaching versus Therapy.<...