This time is not the time of year to ghost your customers just because you are on holiday. If you haven't started thinking about your holiday marketing plan yet, now is the time! (Actually, yesterday was!)
In this episode you will learn:
1. What is your holiday marketing plan and why do you need to be thinking about it today, right now, this minute?
2. If you are not batching content for December and Christmas period, please start thinking about it.
3. It is really important at Christmas time to be thanking our customers and thinking about what customer experience you want them to have when gifting this time of year.
"But it is a really great time to thank customers, to still be seen to be showing up."
It's important to think about how you're going to communicate with your customers during the holiday season and I don't want you to ghost over this time. It's really important that you keep up your momentum and don't lose your customer's trust.