The Art of Franchise Marketing
The Art of Franchise Marketing takes a deep dive into the franchise space and explores how the biggest and best brands handle national branding, franchise development, employee recruitment, and localized marketing on a daily basis. Netsertive talks shop with franchise executives to discuss what’s working, what’s not, and answers the question - what else can you be doing to excel at The Art of Franchise Marketing.
The Art of Franchise Marketing
Operational Excellence Meets Customer Experience with Stephanie Knepp
In this episode of the Art of Franchise Marketing podcast, Erin Martin speaks with Stephanie Knepp, CEO of Sit Still Kids Salon. They discuss the unique approach of Sit Still in providing a comprehensive customer experience that goes beyond haircuts for kids. Stephanie shares insights on building customer loyalty, effective marketing strategies, and the integration of technology in enhancing customer engagement. The conversation also delves into the importance of operational excellence in marketing success and the future growth plans for Sit Still Kids Salon.