During the ad agency days, when we would onboard new clients, we would tell them that trolls just shouldn't be taken to heart.
But of course, easier said than done....
Here’s a technique I use to help diffuse a troll with my self confidence intact, and reduce how many I attract (this trick can also turn trolls into avid fans).
Learn more about the red/green system discussed in this episode with Magic Source Codes.
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