It's an Inside Job
Imagine responding to challenges with quiet strength and living with a clearer sense of direction. It's an Inside Job, hosted by Jason Birkevold Liem, guides you there. This podcast is for anyone who believes cultivating inner resources is the most powerful way to shape their outer reality. We explore practical approaches for fostering resilience, nurturing well-being, and embedding intentionality into your daily rhythm.
On Mondays, we feature longer conversations with insightful individuals, uncovering practical wisdom on how your inner world serves as a compass for your outer experiences, shaping everything from your career to your relationships and personal fulfilment.
On BiteSize Fridays, get concise, actionable guidance for managing stress, making thoughtful choices, and nurturing your growth. If you're ready to consciously build a more aligned and fulfilling life, tune in.
After all, actual growth is an inside job!
It's an Inside Job
Communications 101: How to Manage Expectations
Get in touch with us! We’d appreciate your feedback and comments.
What Are Expectations?
Expectations refer to the beliefs we hold about the outcomes of events. While our expectations play an essential role in determining what happens and can contribute to goal-directed behaviour, they can also lead to disappointment when reality does not match what we had hoped would happen.
Why do we frequently neglect managing expectations?
From my experience coaching clients across several industries, it's not common for people to proactively address expectations. However, when we don't proactively manage expectations, it increases the risk of workplace conflicts but can also threaten organisational performance.
Why do people frequently neglect managing expectations?
People don't consciously avoid managing expectations. Instead, many of us don't know why talking about interpersonal issues such as expectations is essential. When things are not on the radar, they are not considered necessary and, as a result, are not addressed.
People put concrete topics first.
From my experience, many organisations prioritise quantitative and concrete topics such as technical, numerical, or project-related issues over qualitative and interpersonal issues. Many organisations I engage with speak highly of the importance of psychological safety and feedback culture, but at the same time, many struggle with establishing the fundamentals of these principles in their organisations. Why is this?
People find it hard to switch to a relationship-level discussion
I think the main reason is people find it hard to engage with what is often called the soft-skills (from my experience, we should rename them hard skills). Talking about expectations requires moving from a content-level discussion to a relationship-level discussion.
REFERENCES:
S1 E20: Communications 101: The Art & Science of Constructive Confrontation & Conversation
S2 E1: Communications 101: Learning How to Forge Psychological Safety
S2 E19: Communications 101: How to Give Feedback: Learning to Communicate Directly & Diplomatically.
CONNECT WITH ME:
webpage: www.MINDtalk.no
Instagram @itsaninsidejob_MINDtalk
LinkedIn: @JasonLiem
Twitter: @MINDtalkCoach
We will be kicking off Season 8 in August 2025. In July, we will be rerunning 4 of our most listened to episodes that share skills and knowledge about building resilience, well-being and living with intention. Thanks for your to listenership.
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