It's an Inside Job
Are you overwhelmed by managing career and leadership challenges, overthinking decisions, or facing uncertainty? I'm Jason Birkevold Liem, and welcome to It's an Inside Job—the go-to podcast for coaches, leaders, and professionals striving for career and personal growth.
Whether you're caught in cycles of rumination, dealing with uncertainty, or under constant pressure to perform at your best—whether as an individual or a leader—this podcast provides practical skills and solutions to help you regain control, find clarity, and build resilience from within. It's designed to enhance your coaching, communication, and collaboration skills while helping you thrive both personally and professionally.
Every Monday, we bring you long-form discussions with thought leaders on resilience, leadership, psychology, and motivation, offering expert insights and real-life stories. Then, on BiteSize Fridays, you'll get shorter, focused episodes with actionable tips designed to help you tackle the everyday challenges of leadership, stress management, and personal growth. So, if you're ready to build resilience, equanimity, and well-being from the inside out, join me every Monday and Friday.
After all, building resilience is an Inside Job!
It's an Inside Job
Communications 101: How to Manage Expectations
Get in touch with us! We’d appreciate your feedback and comments.
What Are Expectations?
Expectations refer to the beliefs we hold about the outcomes of events. While our expectations play an essential role in determining what happens and can contribute to goal-directed behaviour, they can also lead to disappointment when reality does not match what we had hoped would happen.
Why do we frequently neglect managing expectations?
From my experience coaching clients across several industries, it's not common for people to proactively address expectations. However, when we don't proactively manage expectations, it increases the risk of workplace conflicts but can also threaten organisational performance.
Why do people frequently neglect managing expectations?
People don't consciously avoid managing expectations. Instead, many of us don't know why talking about interpersonal issues such as expectations is essential. When things are not on the radar, they are not considered necessary and, as a result, are not addressed.
People put concrete topics first.
From my experience, many organisations prioritise quantitative and concrete topics such as technical, numerical, or project-related issues over qualitative and interpersonal issues. Many organisations I engage with speak highly of the importance of psychological safety and feedback culture, but at the same time, many struggle with establishing the fundamentals of these principles in their organisations. Why is this?
People find it hard to switch to a relationship-level discussion
I think the main reason is people find it hard to engage with what is often called the soft-skills (from my experience, we should rename them hard skills). Talking about expectations requires moving from a content-level discussion to a relationship-level discussion.
REFERENCES:
S1 E20: Communications 101: The Art & Science of Constructive Confrontation & Conversation
S2 E1: Communications 101: Learning How to Forge Psychological Safety
S2 E19: Communications 101: How to Give Feedback: Learning to Communicate Directly & Diplomatically.
CONNECT WITH ME:
webpage: www.MINDtalk.no
Instagram @itsaninsidejob_MINDtalk
LinkedIn: @JasonLiem
Twitter: @MINDtalkCoach
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