SunWay
Episodes
17 episodes
The Power of Partnerships in the Pool Industry with Craig Roohan
01:29 - Best Referral Sources“If we can get in through pool builders, there’s zero marketing dollars involved there, and that’s big for us. That’s access into backyards where we might not have had the opportunity.” 03:...
Marketing with Creativity and Heart with Isabella Casto
00:47 – Being a Hub for Ideas and Feedback“I try to make it a point to reach out to people to see what they’re up to, see what they’re doing, see if I can help out in any way. In turn I get a lot of great ideas and can share that wit...
Getting Out and Making Connections with Bob Miller of SUNDEK of Washington
00:30 - Bob’s Background & Motivation“It’s every boy’s dream to play with construction trucks, but I lived it. Along the way, I’ve met fascinating people from around the world. That’s kept me engaged all these years.”0...
Revisiting Best-Of Moments from the Sunway Podcast
3:40 – Kevin Thiemer on Following Up with Customers “If customers have needs that are above and beyond what we offer, I share information about the network we have to make it easier for them to get things done.” &nbs...
Being Intentional with Your Time & Staying Organized with Rick Hubbard of SUNDEK of Austin
00:43 – Time Management“With time management, I can control my time. I feel I’m a lot more productive, and I feel there’s a lot less stress.”04:22 – Pricing Jobs“I can see the job and forecast it before we st...
Working On Your Business (Not Just In It) with Kevin and Beth Toczek of Big Red Decorative Concrete
00:40 – Taking Care of the Customer “Sometimes the customer isn’t always right, but you try to take care of their concerns and explain things. I think a lot of it is just being honest and making sure that when we leave, they’re ...
Incorporating Technology to Enhance the Customer Experience with Landon Snider
00:30 – Value of Experience “In the Bucket” “Probably the most important thing that’s boosted me to where I am today. I know what works and what doesn’t.”01:52 – Having a Relationship with Your Production Staff <...
Setting Yourself Apart with Kimberly Elliott Baldwin
02:11 – Staying motivated“When they’re happy, that’s what makes me happy and moving forward. I like to see the job from start to finish.”04:12 – Building relationships with builders & developers“Working w...
Cultivating Customer Relationships with Rae Cerasoli
01:44 - Developing People Skills “I try to focus a lot on positive energy. Part of my job is talking on the phone with people. You have to shine through the phone so they feel that from you.” 04:00 – Cultivating...
Focusing on your bottom line with Don Snider
00:23 - Value of knowing what goes on at the job“Sales school is fine, but product knowledge is more important.” 02:25 - Winning traits of successful salespeople“We have different personalities across th...
How to Use LinkedIn Effectively with Lori Snider
Watch the video here: https://youtu.be/CsF2eJoaEt800:55 – The Basics of Using LinkedIn “I recommend it for brand awareness—also collaboration with existing contract...
Making the Most of Every Learning Opportunity with Jeff Burley
00:37 - Steering Customers in the Right Direction“When a customer wants something we can’t do, I steer them in the direction of: we can’t necessarily do this, but we can do that.”03:46 - Benefits of Building Trust wi...
Focusing on the People with Deidre Dann
00:50 - What separates a successful SUNDEK professional from the rest“Individuals who maintain or grow in their success stay open. Open minded, open to feedback…open emotionally and mentally as well.”05:46 - Figuring...
Meeting Individual Customer Needs with Kevin Thiemer
Chapter Highlights00:25 - Figuring out customer wants and needs“Everybody has the things that are important to them.” 02:46 - Sharing the SUNDEK difference“I ask if they’re familiar with SU...