Success, Support & Community in Franchising - With Madalina Iordache Artwork

The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

Internationally recognized speaker, personal business coach and Amazon best-selling franchise author Dr. John Hayes offers an honest look at everything involved in researching, evaluating and purchasing a franchise business. On this podcast, Dr. John P Hayes interviews Franchisors, Franchisees, and has solo episodes giving valuable advice in the Franchise Industry. Since 1979, John Hayes has worked in the franchise community as a consultant, franchisee and franchisor. He’s one of an elite group worldwide that has actually owned and operated franchises, including serving as CEO of a major American franchisor company, and advised franchisors and franchisees. He is the author of several franchise-related books and countless articles that have appeared in media worldwide. Dr. Hayes has served for many years as an advisor to franchisors, franchisees and small business owners internationally. His areas of expertise include management development, marketing, customer service, training and strategic planning. He is the author or co-author of 18 non-fiction books including Franchising: The Inside Story, Start Small, Finish Big, You Can’t Teach A Kid To Ride A Bike At A Seminar, and most recently Buy “Hot” Franchises Without Getting Burned. Keywords: franchise tax board , chick fil a franchise , the franchise guy , best franchise to own , franchise business , buying a franchise , franchise opportunities , opening a franchise , owning a franchise

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The Franchise Hot Seat Podcast with Dr. John P. Hayes - Director, Titus Center for Franchising

Success, Support & Community in Franchising - With Madalina Iordache

June 09, 2025 • Dr. John P Hayes • Season 1 • Episode 60

DESCRIPTION:

John Hayes interviews Madalina Iordache, founder of Bright Pink Agency, on the

Franchise Hot Seat Podcast. They explore Iordache's transition from Romania to the

United States, her journalism career, and her shift into the franchising industry.

Iordache recounts her initial experiences in the U.S., her introduction to the

franchising industry in 2008, and her substantial contributions to brands such as

Puro Clean. The discussion emphasizes the significance of culture, community, and

support in the franchising industry, drawing comparisons with non-franchise

businesses. They underscore the distinctive features of franchising, including

mentorship, collective success, and its transformative effect on small business

owners, advocating for the supportive and organized environment franchising

provides in contrast to independent business ventures.

- Madalina Iordache.

TIMESTAMPS:

00:00 Intro

00:35 The Name Game and Romanian Roots

01:43 Journey to the United States

02:21 Early Career and Personal Life

07:02 Discovering Franchising

09:16 The Impact of Franchising

15:39 Franchising Success Stories

19:46 The Importance of Culture in Franchising

20:34 Learning from Franchise Systems

21:33 Franchising vs. Non-Franchising Businesses

22:38 The Unique Advantages of Franchising

27:51 Criticisms and Misconceptions of Franchising

30:18 The Role of Creativity in Franchising

35:51 Adapting Franchises to Local Markets

37:08 The Opportunity Franchising Provides

38:53 Final Thoughts