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Latest Episodes
Why You're Still Stuck in the Weeds (And It's Not Because You Won't Delegate)
If you started your business for freedom and somewhere along the way it started running you instead of you running it, this episode is for you. Melissa walks through why founders really stay stuck in the weeds (it's almost never the re...
Is Your Company Culture Quietly Capping Your Growth? An 8-Step Audit for Founders
What if the culture that makes your company feel like home is the exact thing keeping the right people from ever walking through the door? In this episode, Melissa Franks — founder of On Call COO and 25-year operator — tackle...
Your Best People Aren't Quitting the Job. They're Quitting the Way You Lead Them.
Your best employee is still hitting their numbers. They're polite. They don't complain. And something feels off.Stop reaching for a raise. You don't have a compensation problem, you have a leadership problem. And at $3M+, it's one of the...
Fire Yourself First: My Honest Q1 2026 Business Recap (From $10K Goals to $100K Months)
What does it actually look like to grow a business from a $10K/month survival goal to a $100K month, in real time, with real numbers, and zero sugarcoating?In this episode, Melissa Franks, founder of On Call COO, pulls back the curtain o...
The 5 Differences Between a $1M and $10M Business (And Why Most Founders Get Stuck)
Most people think the difference between a $1M business and a $10M business is more leads, better marketing, or a bigger audience. It's not — not even close.The real gap between a 7-figure and an 8-figure business isn't effort. It's stru...